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"I'd like to express my disappointment with the recent service visit. The technician displayed unprofessional behavior through rude questioning and used inappropriate tools (Cobra Pliers instead of proper hex ratchet or ratchet wrenches) that scratched the burner base. He quoted an additional $250 for cleaning on top of the $99 visit fee, which I had no option but to agree, then failed to fix the issue and recommended replacing the entire assembly. The lack of respect shown toward me as a customer, combined with the use of wrong tools and failure to complete the repair, made this experience not one I would recommend to others."

"Great. It was not an easy job but they went the extra mile to get it done. Thanks."

"My elderly mother is partially blind and disabled. On November 1, 2021 her washing machine broke leaking water in her home. In desperation she called rotor rooter. Roto rooter came out, stopped the leak, and put dryers in and left. They returned a few days later to remove the dryers. The technician quoted my mother a cost of about $3000.00. My mother signed a contract but could not see what she was signing. After Roto rooter Reno removed the dryers they sent a bill to my mother for $9000.00. The contract she signed stated Roto rooter would remove walls, roofing, insulation, baseboard, tile etc. Roto rooter didn’t do any of those things. Roto rooter is price gauging and took advantage of an elderly disabled woman. Roto rooter technicians were in the home no more than 3 hours total. First my mother did not have capacity to enter into a contract as she couldn’t see what she was signing. 2 Roto rooters technicians told her the cost would be about $3000.00. 3 Roto rooter did not do the work in the contract. I believe Roto rooter is commuting elder abuse and fraud."

"My furnace broke down on a very cold day, causing my family to suffer. Dave arrived promptly on time after I contacted him and exhibited a high level of professionalism. Dave displayed impressive knowledge and skill throughout the repair process. My furnace problem was quickly diagnosed and Dave explained it to me in plain and understandable terms. I appreciated his transparency and honesty in discussing the necessary repairs and associated costs. I would recommend Dave's services to anyone who needs repair or upgrades to their HVAC system. Dave, thank you again for saving my family from a cold winter!"

"had a deeply frustrating experience with Hunt’s HVAC Services that reflects a serious lack of professionalism and customer care. They contacted me early last week to schedule service for my HVAC system, and I agreed to their preferred date—the following Monday. I received a confirmation email on Sunday and a reminder Monday morning for the upcoming afternoon appointment. I drove 1.5 hours to the service site, only to be met with confusion and poor communication. When I called at 12:30 to ask for a specific arrival time, I was told the technician would contact me 30 minutes before arriving—but they couldn’t give me a time estimate. I waited another 2.5 hours before receiving a call informing me that no technician would be coming at all. My only options were to reschedule or cancel. I asked to speak with a manager and was placed on long hold. Eventually, I was told the manager was “too busy” to speak with me and would call me later. That call never came. This experience was a complete waste of time and resources, and the lack of accountability was appalling. Hunt’s HVAC Services failed to honor their commitment, communicate effectively, or show basic courtesy. I strongly advise others to stay away from this business."

"Tyler from Taylor heating and AC was the best. It was a hot Saturday (mid 90 degrees) and he crawled up into a 115 degree F attic to help resolve our AC. Not only did he identify the problem, he also fixed the issue for us on the spot so we could have AC during this heatwave—all while working under immensely hot conditions. I’d give a 10 out of 5 stars if I could."

"Vanderlip Construction brought our ideas and vision to a reality on a master and guest bathroom remodel in our 1961 rambler. Eric is both an organized contractor and an experienced craftsman. He is a thoughtful and very responsive communicator who we could always count on to perform the tasks he scheduled throughout our project. He brought in very skilled team of subcontractors who he made sure didn’t disrupt our home life and office work activities. Eric was generous with sharing his expertise and insights that helped us make decisions on key details. We had about an 80 percent design and selected all the tile, fixtures, and custom cabinets but Eric’s attention to detail brought it all together, especially on our counters and master bath shower. Always patient and friendly, he wanted to make sure we were satisfied with the progression and the outcomes. He’s also committed to backing up his work. I suffered a serious leg injury after the remodel and Eric kindly went the extra step to come to our house and install a new light fixture in our bedroom. He scored an A+ on both bathrooms and we made a new friend."