Get matched with top granite countertop repair pros in South Riding, VA

"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"Ali arrived promptly every day. He worked meticulously to clean and regrout 2 bathrooms, and at the end of each day he cleaned up the areas he was working on. Very knowledgeable about stone. I will use his services again!"

"Bull Run Kitchen and Bath completed two bathroom renovations in my home. They did an excellent job. The designer, Salih Coskun, went above and beyond from start to finish. In many ways he served as the project manager, never overlooking any detail. I am very grateful for his dedication and creative eye. The workers were wonderful. They did exacting work and the results were fabulous. The weakest link was the actual project manager, Murat, who did not do a good job of planning when to order supplies or scheduling which resulted in the project taking much too long to finish. The results, however, compensated for the process. Everyone who has seen the bathrooms has raved about them. They are truly gorgeous."

"In the middle of some kitchen renovations, we learned that a sink that we had bought to replace the existing sink was too large for the hole in our granite countertop. This was only after the old sink had been pulled out so we were without a functioning kitchen sink. I called Blue Isle on the afternoon of August 5 and spoke to co-owner Tamara who promised to speak with Ike, the other co-owner, to see if they would be able to cut the countertop in place so that the new sink could be installed. Tamara called me back in less than 15 minutes and confirmed that they could do the job the following afternoon. On August 6, Ike came on time with a two man crew and went to work. He measured the new sink and the space where it would have to go and commenced cutting. Within an hour, the job was done, the sink was fitting properly into the countertop, and Ike and his crew had cleaned up the dust created by the cutting operation. Blue Isle's responsiveness and quality of work were both excellent. We would use them for other stone and tile work without question."

"Wellcraft remodeled our kitchen. We had an excellent experience and highly recommend them. The entire process was flawless and the project was completed on-time and on-budget. We worked with Sarah on the kitchen design. She was fun, knowledgable, skilled, and efficient. After one in-home visit a follow up meeting in the showroom, we had a design we were very happy with and were ready to proceed. Thanks to Sarah we have a beautiful kitchen the that functions well for every day life. John, our Project Manager, and the crew (Simba, Daniel, and Marian) stepped in to make the design a reality and proved to be excellent. John kept us informed of the schedule and stopped by at least once a day to check on progress. The crew was skilled and hard working. John and the crew readily addressed minor issues and along with Sarah made it their priority to make sure we were satisfied. At the beginning of the project, Sarah also put us in touch with appliance company that offered competitive prices and were extremely knowledgeable. Once we selected the appliances Wellcraft coordinated with the company on delivery and installation."

"We were very happy with service. The workmanship was top-notch!"

"I claimed one of the “2 Toilet Tune-Up” Angi’s special with 4 Service Pros (Snell). When I contacted Snell I talked with a very nice lady who scheduled me to get 2 plumbers to come out the next day from Noon - 4pm. I was told they would call 20 minutes to 30 minutes before hand to let me know they were coming. I waited from Noon to 4:05pm, never received a phone call, and so I called Snell to find out if my plumbers were still coming. I was told that there was an emergency situation in Chantilly, VA, that required my 2 plumbers to go to Chantilly instead of my place that morning. I understand emergencies do happen, but Snell knew that my plumbers were needed for that major Chantilly, VA, leak from the morning. They should have called me once they found out that my assigned plumbers would not be able to come out to my place within my scheduled time appointment. I should not have had to wait from noon to 4pm and then have to call them to find out that they were not coming. I rescheduled with them, and set another appointment for the next day The next day Brandon Thomas came out, and he was outstanding. He is very friendly, professional, knowledgeable, efficient, and a very good plumber. My problems turned out to be quite different than I originally had thought and he explained my options. I went with the option that he recommended and am very happy with the results. He also gave me discounts to help make-up for my inconvenience for having to re-schedule the appointment. I definitely recommend Snell (4 Service Pros) to all my friends and family."

"Lisa and her team at The Organizing Mentors were a lifesaver. After trying for months to get my Mom to purge through a lifetime of accumulated memories, we finally reached out to Lisa for help. She and her team were highly professional and did a great job making my Mom feel like she remained in control of the process. It allowed me to not be the 'bad guy' because it removed the emotional aspect, which is one of the most difficult roadblocks when moving our aging parents. The Organizing Mentors were highly responsive and punctual. An added bonus is the relationships they have with so many organizations that accept donations. Knowing that her belongings were not going to a landfill was very important to my Mom and she feels very good about the different organizations she was able to help with her donations. They worked over a period of a couple of months to make the moving process as stress free as possible. Highly recommend."

"The work went well. Mike is delightful. Helpful, clean and careful. My only concern is with the office. The office entered my contact info incorrectly. so I didn't get an estimate in writing. Also, the first appointment needed to be rescheduled which I didn't find out until I called The Grout Medic half an hour after they were due at my house. I do recommend Gout Medic, but suggest you contact them to confirm the appointment and get the estimate in writing."