Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
The Grout Medic - Northern VA
Founded 2006 • With Angi since December 2007
Business Details
Phone Number
Address
11482 Robertson Dr Ste 101
Manassas, VA 20109
Description
We are the leaders in Grout and Tile restoration and repair. Utilizing the latest technology and products we seek to maintain the highest standards of service and professionalism in our industry. The Grout Medic specializes in performing services on your existing grout and tile surfaces. Each Grout Medic technician is trained to evaluate your needs, and prescribe and perform the procedures for you in a professional and courteous manner while exceeding your expectations. At The Grout Medic, we can perform all of our services in both the residential and commercial environment. Each individual job we complete is designed to bring your grout and tile back to life, to protect it for years to come and add value to your home
Verified Reviews
A few reviews for this pro...
Karen O.
10/03/2020
The work went well. Mike is delightful. Helpful, clean and careful. My only concern is with the office. The office entered my contact info incorrectly. so I didn't get an estimate in writing. Also, the first appointment needed to be rescheduled which I didn't find out until I called The Grout Medic half an hour after they were due at my house. I do recommend Gout Medic, but suggest you contact them to confirm the appointment and get the estimate in writing.
Description of Work
regret and recall tub and shower enclosure
Category
bathtub refinishing
Helen T.
08/26/2020
I am so pleased with the job done on August 23 which was a recaulk tub surround. John did an excellent job and the tub looks great. The experience was positive from start to completion. I highly recommend Grout Medic and won't hesitate to use them again and will be recommending them to neighbors and friends.
Description of Work
Recaulk Tub Surround
Category
bathtub refinishing
Carolyn S.
08/01/2020
We were very pleased with the work from Grout Medi!. They arrived as scheduled for the estimate and took the time to really understand the work. They asked for permission to pull up a loose tile to examine what was underneath which revealed rot and additional repair work. While this increased the price of their services over a competitive bid, I felt that they would be cheaper in the long run as I anticipated the other contractor would have identified the problem during the project and then tacked on additional costs doing the work when we weren't in a position to negotiate. The repair team showed up as scheduled each day. They were very professional, shared status, and asked questions as needed. They did discover another issue during the repair and presented a few options for repair as well as the risk/benefit of each. Overall, the work looks amazing! Our floors and shower looks brand new! Highly recommend!
Description of Work
We needed help with several different jobs - regrouting our shower, repairing tiled floors, and cleaning/sealing a tiled floor.
Category
ceramic tile, flooring contractor, floor cleaning
Barbara M B.
02/16/2020
George was a great source of information, and I received a date for the work to be completed before he left. Dennis and John worked on the project for several hours, and left the area spotless. Their work is perfect and the shower looks so clean and neat again. I will hire them again in the future. Highly recommend The Grout Medics-Northern VA services.
Description of Work
Re-grout master bathroom shower.
Category
ceramic tile
James H.
09/05/2019
Amanda F.
03/27/2019
George thoroughly explained the process and different options with associated costs so I could make an informed decision. I had his quote and a scheduled day for work before he left. Dennis was prompt and performed the work with professionalism. The bathroom looks brand new!
Description of Work
new grout for shower, clean and color grout on floor, new caulk for shower and tub
Category
ceramic tile
Joseph B.
09/29/2018
Grout medic did a great job of cleaning away the mold and mildew from our master shower and guest bath, plus they steam cleaned the kitchen tile grout plus the utility room and half bath. They then caulked the shower and tub areas and sealed the tiles, and grout. They made our grungy looking tiles and shower look like new again. It was amazing to see the difference. This was hard work and the crew of three spent over six hours working on our house. In the future we will do better at keeping our bathrooms and kitchen floor clean. We want them to stay new looking. The crew was prompt, professional and polite.
Description of Work
Clean, seal, two bathrooms grout, the kitchen and utility room grout and caulk shower and tub.
Category
ceramic tile
Grady H.
07/29/2018
Excellently. Jason showed up promptly and professionally removed - without damaging surrounding tile - an improperly affixed soap dish and provided a new one to the correct specifications. Took care of an eyesore as we prepare to sell our house. There were other, higher rated tile companies on Angie's list, but, in reading through the reviews - especially the owner's replies - it was clear that the owner - in his responses to the few complaints - was someone who cared about his company's reputation; was someone we wanted to handle our problem.
Description of Work
Replace a poorly previously replaced soap dish on tile
Category
ceramic tile
Service Provider Response
Thank you for leaving us a great review and if you ever need anything in the future we are here to help. We appreciate your business! The Grout Medic of Northern VirginiaNancy V.
03/29/2018
Grout Medic had been recommended by a friend so I was pre-disposed to think favorably of their services. The first technician wanted to start with the easiest of the 3 jobs first which struck me as odd because then he would be tired by the time he reached the most complicated part of the job later in the day which in the end he did not finish in a satisfactory manner. I had to call the company back the next day to have the work completed. When the supervisor came back to take a look at what I believed to be incomplete work, he tried in an effort to convince me that the service was complete, to overtalk me in a very loud voice to the point that I had to leave the room and leave it up to my ever-patient husband and the new technician to have the work completed. In the end the work was completed as requested. .
Description of Work
Re-grouting and re-caulking parts of three bathrooms.
Category
ceramic tile
SUSAN V.
03/07/2018
One floor looks good, the other not so good (it is very old and we were warned it probably wouldn't get very clean). In the shower, the tech did a good job on caulking, but his grout repair missed several areas of cracked grout, including the area that had prompted us to have the repair done. When we pointed this out to him, he was very gracious about going back and fixing the neglected areas. So -- I'd recommend, but be sure you check the work before letting the tech leave.
Description of Work
Cleaning and repair of grout in shower stall. Cleaning of bathroom tile floors.
Category
ceramic tile, floor cleaning
david A.
02/19/2018
The work they did was fine and they were very pleasant. The only issue was they were very messy and we had to clean up after them.
Description of Work
cleaned up grout in our showers
Category
ceramic tile
Service Provider Response
I checked our records and have never done any work for this customer. We gave an estimate on 1/12/2018 but customer never used our company to get the work done. We are sorry that this customer had to clean up after whatever company they used but that's not us. I can say if we did the work it wouldn't had been messy. I ask that the customer post this review for the company they had used and remove this review from our profile. Thank you.Trent S.
12/20/2017
Denis C.
10/17/2017
He punched a hole in the tile wall. He did not just tap the wall to check the tile.
Description of Work
Seal the shower tiles.
Category
ceramic tile, home remodeling
Service Provider Response
Hi, Not really sure if this is correct. This review was left 10/17/2017. We was out to customers house on 10/11/2016 just to give an estimate so why a year later to post a review. I can say we never punched a hole in the tile wall and who would do that without hurting themselves and no injury reports was filed from the person doing the estimate so I am a little confused as to why this review was left for us. Customer was given an estimate from us to fully re-tile his walls because it was beyond repair and tile was falling off wall and needed to be completely redone. We never did any work or attempted to do any for customer and we don't go around punching holes in tile walls that's for sure. Sorry this customer felt we did this but I can assure you we didn't. If customer needs to clarify I would be more than happy to talk about it. Thank you.jared G.
09/22/2017
Bethany M.
09/05/2017
Two thumbs up! They did a great job... very happy with the outcome.
Description of Work
We had two bathrooms done. Our master bath they regrouted and caulked. The guest bathroom was caulk. They did an excellent job...they did a good job matching the grout. Very happy with service.
Category
bathtub refinishing, ceramic tile
Kenneth B.
09/04/2017
The crew was very professional and did a thorough job. They communicated with us along the way to update their progress and sought our input on caulking colors.
Description of Work
Grout cleaning, sealing and caulking of two bathrooms including showers, floors and walls.
Category
ceramic tile, floor cleaning
Betty B.
08/02/2017
I had a great experience with the Grout Medic! The owner came out and inspected the showers and gave a reasonable estimate on how best to proceed. The plan was to completely regrout one shower and deep clean the other. New caulking was also part of the work to be done. Jason came out and performed all the work. Before he even began, Jason identified an issue and offered workable solution. Several tiles were not firmly attached to the backer board which required them to be removed, and new backing material installed before tiles could be reattached. He completed all of the work that day despite the addition of this repair. I would definitely use the Grout Medic again and highly recommend them.
Description of Work
I was in desperate need of advice on how to best rehab the tile in 2 showers.
Category
ceramic tile
Diana W.
07/26/2017
Jason and Joe were awesome! Not only did they do a superior job on all the contracted work, they identified cracks and gaps in our grout that we missed and could possibly cause water damage if left untreated. They didn't hesitate to patch those small areas while completing the other scheduled services even though the extra work wasn't on our ticket. You can tell they truly take personal responsibility and pride in their work. George provided us with tons of tile education to help us keep the results longer and Wanda had our backs from the office the entire time. It's nice to have professionals you can trust that treat your home with respect. We will definitely be calling the Grout Medic again for caulk and grout work in the basement bathroom next.
Description of Work
Recaulk, install caulk, and grout cleaning and sealing in multiple rooms as well as demo of a framed shower enclosure in the master bathroom.
Category
ceramic tile
Kurt B.
07/03/2017
Bill P.
06/20/2017
Julie K.
06/03/2017
The job looks great, was done in the time predicted, and they cleaned up after work. They educated me on how to better care for grout and caulking and what products to use for cleaning. The price was fantastic compared to others we looked at. The only reason they got a 'b' was that I had thought they were entirely removing all the old grout and replacing, whereas it looks like they just took out the bad grout and sanded down the ok grout and then replaced the bad grout and resurfaced the ok grout. I don't think this effects the integrity of the job and I am confident that the resultant showers are not going to have any leaks. It all looks fantastic and I feel like it will last a long time.
Description of Work
replace two tiles where soap dish was-which had fallen off, re-grout entire shower and re-caulk everything. I decided to get the master shower, which had a few spots of cracked grout done as well as the shower/tub with the broken soap dish. We got a discount on the master since it was all being done in one day.
Category
ceramic tile
Brandon H.
05/04/2017
Wonder. I can't really explain the look other than brand new. We are very pleased with the job. He only downside is scheduling. They seem to be pretty busy so we had to schedule about 3 weeks out but that still fit in to our bathroom refurb timeline.
Description of Work
Scraped out all caulk and grout around our master bath and shower. Re-caulked everything, re-grouted everything, steam cleaned, and stain anf sealeded all flooring grout.
Category
ceramic tile, home remodeling, floor cleaning
thomas W.
04/10/2017
George, the General Manager, provided a quick response to evaluate the work to be done, and explain same. Justin arrived promptly on the scheduled date and time. His work was neat and professional, and he proceeded to make the shower that I had almost given up on, look new again.
Description of Work
Recaulk bathroom shower, and Regrout bathroom shower walls.
Category
ceramic tile
Donna R.
04/10/2017
Peter D.
03/27/2017
Easy to get in contact with company and schedule estimate which was reasonable. Scheduling for the work was as easy. Technician showed up on time and got to work. Great results. We would contact them for any further work in this area.
Description of Work
Replace grout and caulking in two bathrooms.
Category
ceramic tile
Other local Pros in your area
Water Damage Pro Master is here to help you with all your issues regarding Water Damage. All sorts of residential and commercial restoration services include water damage, flood damage, fire damage, storm damage restoration, and others. Our professional restoration staff is available 24/7 to assist you. If you are looking for a restoration company just reach out to us and we will be there to help you with the best restoration of your home or office.
Angi Certified
Rotary Handyman will do any home improvement work you need, from large scale renovations to the smallest of fixes! It can be tough to get great service for all those odd errands around the house you simply don’t have time for and Rotary Handyman understands that your growing “To Do” list can feel overwhelming. Call today and start feeling at ease — you’ll be glad you did!
Angi Certified
Here at Empire Pro Painters, we sustain our business on quality and integrity. With over 17 years of experience, we are experts in the Drywall, Plaster and Painting trades and are committed to quality from the beginning to the end of your project. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today! We look forward to earning your business.
Angi Certified
2022 Super Service Award
Service Categories
Licensing
Licensed
- Trade License Number
- 2705137843
- Trade License Locale
- Virginia
- Trade License Authority
- Department of Professional and Occupational Regulation
- Trade License Expiration
- 12/31/2017
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
MasterCard, Discover, Check, Visa, American Express
Senior Discount
10%
Warranties
Yes
Services Offered
Grout Steam Cleaning, Grout Sealing, Grout Color Sealing, Recaulking, Regrouting, Water Damage Tile Repair & Tile Repair, Tile Replacement, New Tile Installation, New Tile Installation in bathrooms and kitchens Backsplashes.
Services Not Offered
Tub Re-Glazing, Tub Chip Repair, Marble Honing, Outside Tile Repair, No outside stone work.
Frequently Asked Questions & Answers about The Grout Medic - Northern VA
How is The Grout Medic - Northern VA overall rated?
The Grout Medic - Northern VA is currently rated 4.9 overall out of 5.
What days are The Grout Medic - Northern VA open?
The Grout Medic - Northern VA is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
What payment options does The Grout Medic - Northern VA provide
The Grout Medic - Northern VA accepts the following forms of payment: MasterCard, Discover, Check, Visa, American Express
Does The Grout Medic - Northern VA offer free estimates?
Yes, The Grout Medic - Northern VA offers free project estimates.
Does The Grout Medic - Northern VA offer eco-friendly accreditations?
Yes, The Grout Medic - Northern VA offers eco-friendly accreditations.
Does The Grout Medic - Northern VA offer a senior discount?
Yes, The Grout Medic - Northern VA offers a 10% senior discount.
Are warranties offered by The Grout Medic - Northern VA?
Yes, The Grout Medic - Northern VA offers warranties.
What services does The Grout Medic - Northern VA offer?
The Grout Medic - Northern VA offers the following services: Grout Steam Cleaning, Grout Sealing, Grout Color Sealing, Recaulking, Regrouting, Water Damage Tile Repair & Tile Repair, Tile Replacement, New Tile Installation, New Tile Installation in bathrooms and kitchens Backsplashes.
Are there any services The Grout Medic - Northern VA does not offer?
Tub Re-Glazing, Tub Chip Repair, Marble Honing, Outside Tile Repair, No outside stone work.