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The Grout Medic - Northern VA

4.9(
402
)
Sink Installation, Garbage Disposal Installation, Laminate Wood or Stone Flooring - Install,

About us

We are the leaders in Grout and Tile restoration and repair. Utilizing the latest technology and products we seek to maintain the highest standards of service and professionalism in our industry. The Grout Medic specializes in performing services on your existing grout and tile surfaces. Each Grout Medic technician is trained to evaluate your needs and prescribe and perform the procedures for you in a professional and courteous manner while exceeding your expectations. At The Grout Medic, we can perform all of our services in both residential and commercial environments. Each individual job we complete is designed to bring your grout and tile back to life, protect it for years to come, and add value to your home.

Business highlights

19 years of experience

Services we offer

Grout Color Sealing, Grout Sealing, Grout Steam Cleaning, New Tile Installation, New Tile Installation in bathrooms and kitchens Backsplashes., Recaulking, Regrouting, Tile Replacement, Water Damage Tile Repair & Tile Repair

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9402 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
0%
Write a review
Showing 1-25 of 402 reviews
Karen O.
Oct 2020
5.0
Yes, I recommend this pro
The work went well. Mike is delightful. Helpful, clean and careful. My only concern is with the office. The office entered my contact info incorrectly. so I didn't get an estimate in writing. Also, the first appointment needed to be rescheduled which I didn't find out until I called The Grout Medic half an hour after they were due at my house. I do recommend Gout Medic, but suggest you contact them to confirm the appointment and get the estimate in writing.
Helen T.
Aug 2020
5.0
Yes, I recommend this pro
$200
I am so pleased with the job done on August 23 which was a recaulk tub surround. John did an excellent job and the tub looks great. The experience was positive from start to completion. I highly recommend Grout Medic and won't hesitate to use them again and will be recommending them to neighbors and friends.
Carolyn S.
Aug 2020
5.0
Yes, I recommend this pro
$2,600
We were very pleased with the work from Grout Medi!. They arrived as scheduled for the estimate and took the time to really understand the work. They asked for permission to pull up a loose tile to examine what was underneath which revealed rot and additional repair work. While this increased the price of their services over a competitive bid, I felt that they would be cheaper in the long run as I anticipated the other contractor would have identified the problem during the project and then tacked on additional costs doing the work when we weren't in a position to negotiate. The repair team showed up as scheduled each day. They were very professional, shared status, and asked questions as needed. They did discover another issue during the repair and presented a few options for repair as well as the risk/benefit of each. Overall, the work looks amazing! Our floors and shower looks brand new! Highly recommend!
Barbara M B.
Feb 2020
5.0
Yes, I recommend this pro
$630
George was a great source of information, and I received a date for the work to be completed before he left. Dennis and John worked on the project for several hours, and left the area spotless. Their work is perfect and the shower looks so clean and neat again. I will hire them again in the future. Highly recommend The Grout Medics-Northern VA services.
James H.
Nov 2019
5.0
Yes, I recommend this pro
$1,000
The team arrived at the prescribed time and did a very good job
Jane C.
May 2019
5.0
Yes, I recommend this pro
$830
Grout Medic matched the grout color perfectly, repaired the deteriorating spots, steam cleaned all the grout, replaced the caulking with silicone and sealed all existing grout. That was in 2016 and it still looks good in 2019.
Amanda F.
Mar 2019
5.0
Yes, I recommend this pro
George thoroughly explained the process and different options with associated costs so I could make an informed decision. I had his quote and a scheduled day for work before he left. Dennis was prompt and performed the work with professionalism. The bathroom looks brand new!
Jane C.
Mar 2019
5.0
Yes, I recommend this pro
The grout lines in the shower of our master bathroom, installed in 2005, appeared to be disintegrating. Mr. Collins of Grout Medic reassured us that he could match the existing grout and fix the lines that appeared to be falling out. And, he did! The work was beautiful, and it has lasted for years without a problem.
Joseph B.
Sep 2018
5.0
Yes, I recommend this pro
$1,300
Grout medic did a great job of cleaning away the mold and mildew from our master shower and guest bath, plus they steam cleaned the kitchen tile grout plus the utility room and half bath. They then caulked the shower and tub areas and sealed the tiles, and grout. They made our grungy looking tiles and shower look like new again. It was amazing to see the difference. This was hard work and the crew of three spent over six hours working on our house. In the future we will do better at keeping our bathrooms and kitchen floor clean. We want them to stay new looking. The crew was prompt, professional and polite.
Grady H.
Jul 2018
5.0
Yes, I recommend this pro
$180
Excellently. Jason showed up promptly and professionally removed - without damaging surrounding tile - an improperly affixed soap dish and provided a new one to the correct specifications. Took care of an eyesore as we prepare to sell our house. There were other, higher rated tile companies on Angie's list, but, in reading through the reviews - especially the owner's replies - it was clear that the owner - in his responses to the few complaints - was someone who cared about his company's reputation; was someone we wanted to handle our problem.
Response from The Grout Medic - Northern VA

"Thank you for leaving us a great review and if you ever need anything in the future we are here to help. We appreciate your business! The Grout Medic of Northern Virginia"

Steve R.
Jun 2018
5.0
Yes, I recommend this pro
$600
Great work! Very happy!
Richard L.
May 2018
5.0
Yes, I recommend this pro
$1,000
On time and did a good job. Was pleased at result. Cost more than just cleaning because of tile replacement aspect of job.
Nancy V.
Mar 2018
4.0
Yes, I recommend this pro
$598
Grout Medic had been recommended by a friend so I was pre-disposed to think favorably of their services. The first technician wanted to start with the easiest of the 3 jobs first which struck me as odd because then he would be tired by the time he reached the most complicated part of the job later in the day which in the end he did not finish in a satisfactory manner. I had to call the company back the next day to have the work completed. When the supervisor came back to take a look at what I believed to be incomplete work, he tried in an effort to convince me that the service was complete, to overtalk me in a very loud voice to the point that I had to leave the room and leave it up to my ever-patient husband and the new technician to have the work completed. In the end the work was completed as requested. .
David A.
Mar 2018
4.0
Yes, I recommend this pro
$700
The work they did was fine and they were very pleasant. The only issue was they were very messy and we had to clean up after them.
Response from The Grout Medic - Northern VA

"I checked our records and have never done any work for this customer. We gave an estimate on 1/12/2018 but customer never used our company to get the work done. We are sorry that this customer had to clean up after whatever company they used but that's not us. I can say if we did the work it wouldn't had been messy. I ask that the customer post this review for the company they had used and remove this review from our profile. Thank you."

SUSAN V.
Mar 2018
4.0
Yes, I recommend this pro
$300
One floor looks good, the other not so good (it is very old and we were warned it probably wouldn't get very clean). In the shower, the tech did a good job on caulking, but his grout repair missed several areas of cracked grout, including the area that had prompted us to have the repair done. When we pointed this out to him, he was very gracious about going back and fixing the neglected areas. So -- I'd recommend, but be sure you check the work before letting the tech leave.
Daniel K.
Mar 2018
5.0
Yes, I recommend this pro
Excellent job!
Lynne F.
Jan 2018
5.0
Yes, I recommend this pro
$150
amazing...these are the good guys!
Trent S.
Dec 2017
5.0
Yes, I recommend this pro
I am extremely pleased with the craftsmanship, professionalism, and punctuality of The Grout Medic. Everything went smoothly and they did excellent work. My shower looks great!
Denis C.
Oct 2017
2.0
He punched a hole in the tile wall. He did not just tap the wall to check the tile.
Response from The Grout Medic - Northern VA

"Hi, Not really sure if this is correct. This review was left 10/17/2017. We was out to customers house on 10/11/2016 just to give an estimate so why a year later to post a review. I can say we never punched a hole in the tile wall and who would do that without hurting themselves and no injury reports was filed from the person doing the estimate so I am a little confused as to why this review was left for us. Customer was given an estimate from us to fully re-tile his walls because it was beyond repair and tile was falling off wall and needed to be completely redone. We never did any work or attempted to do any for customer and we don't go around punching holes in tile walls that's for sure. Sorry this customer felt we did this but I can assure you we didn't. If customer needs to clarify I would be more than happy to talk about it. Thank you."

Jared G.
Sep 2017
5.0
Yes, I recommend this pro
$225
Grout Medic did an excellent job. It came out even better than I hoped. Ask for Justin. He was efficient and careful.
Bethany M.
Sep 2017
5.0
Yes, I recommend this pro
$1,700
Two thumbs up! They did a great job... very happy with the outcome.
Kenneth B.
Sep 2017
5.0
Yes, I recommend this pro
$1,100
The crew was very professional and did a thorough job. They communicated with us along the way to update their progress and sought our input on caulking colors.
Daniel K.
Sep 2017
5.0
Yes, I recommend this pro
$700
Great job done by Medic!
Kevin F.
Aug 2017
5.0
Yes, I recommend this pro
$500
Good so far.
Betty B.
Aug 2017
5.0
Yes, I recommend this pro
$1,000
I had a great experience with the Grout Medic! The owner came out and inspected the showers and gave a reasonable estimate on how best to proceed. The plan was to completely regrout one shower and deep clean the other. New caulking was also part of the work to be done. Jason came out and performed all the work. Before he even began, Jason identified an issue and offered workable solution. Several tiles were not firmly attached to the backer board which required them to be removed, and new backing material installed before tiles could be reattached. He completed all of the work that day despite the addition of this repair. I would definitely use the Grout Medic again and highly recommend them.
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Showing 1-25 of 402

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

The Grout Medic - Northern VA is currently rated 4.9 overall out of 5.
The Grout Medic - Northern VA accepts the following forms of payment: CreditCard
Yes, The Grout Medic - Northern VA offers free project estimates.
No, The Grout Medic - Northern VA does not offer eco-friendly accreditations.
No, The Grout Medic - Northern VA does not offer a senior discount.
No, The Grout Medic - Northern VA does not offer emergency services.
No, The Grout Medic - Northern VA does not offer warranties.

Contact Information

11482 Robertson Dr, Ste 101, Manassas, VA 20109

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