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Collins Tile & Stone
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Collins Tile and Stone is a kitchen and bath remodeling company in Northern Virginia. We are a family owned and operated business committed to superior customer service and high quality tile and stone installations. We offer full kitchen and bathroom remodeling services including expertise with radiant heated floors, steam showers and more. We also coordinate architectural design services for large scale remodeling projects with local architects. We have referrals to the areas top tile and stone distributors where tile experts are available to assist with material selection. We work with professional tile designers who assist our clients with innovative designs and take the basic remodeling vision from a core concept to the installation phase and final renovation which exceeds the expectations of our clients and meets the highest standards within the tile industry. We achieve exceptional customer service and high quality craftsmanship by employing talented and skilled tradesman. We are one of two tile contracting companies in Northern Virginia to employ tile installers certified by the Ceramic Tile Education Foundation. Each Certified Tile Installer has completed the technical proficiency and hands-on tests of the certification program validating their skill and knowledge of tile installation. At Collins Tile and Stone we follow the TCNA (Tile Council of North America) handbook of guidelines in all installations to ensure top-quality craftsmanship. We are proud of our awards and certifications. We were recently honored with the 2015 Residential Grand Prize Winner of the Project of the Year awarded by the NTCA for technical expertise and superior craftmanship. This is the 2nd year in a row we were recognized with this distinction (2014 and 2015). In 2011, Collins Tile & Stone joined an elite group of 42 contractors from across the U.S. when we were named a Five-Star Contractor by the National Tile Contractors Association (NTCA).
Business highlights
17 years of experience
Services we offer
Backsplashes, Kitchen & Bathroom Remodeling. Custom Tile Installation - Tile Floors, Mud Pans & Steam Showers., Radiant Heated Floors, Showers
Amenities
Free Estimates
Yes
Reviews
5.0147 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 99% | ||
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Showing 1-25 of 147 reviews
John C.
Aug 2021
We were very happy with service. The workmanship was top-notch!
Response from Collins Tile & Stone
"Thank you for your continued business, [Member Name Removed] and [Member Name Removed]. We are so happy you are pleased with the outcome!"
Charles K.
Jun 2020
Great, would use again.
Response from Collins Tile & Stone
"Thank you! We appreciate your business."
Tim M.
May 2019
I’m looking to renovate my master and guest bathrooms within the next year or two and I can be very particular about materials, craftsmanship, and the details of how the contractor plans to go about the job. Separately, I’ve long wanted to install a stacked-stone kitchen backsplash. I figured the best way to ensure I was choosing the right contractor for my bathrooms - given the considerable cost and time involved in such renovations – was to first hire them to install my kitchen backsplash. I searched Angie's List for an experienced tile shop that seemed customer orientated and found Collin’s Tile & Stone. I emailed Buck Collins on 18 April 2019 to ask if he could give me an email estimate based on my attached pictures, measurements, and specific materials; he said no problem and got back to me the following day with a $1,300 estimate - the one-day labor rate it would take to complete the job. Buck thoroughly answered my numerous questions about grouting and sealing stone, how his shop cuts seams and works the stone around corners, and how they extend electrical receptacles given the varying depths of the stone face. After just two emails exchanges it was abundantly clear that Buck’s shop is the very definition of a service-oriented company. I never once felt I was getting a sales pitch or being pressured to choose a particular option. Buck let me know he could schedule my job in between his larger jobs if I was okay being a little flexible. On 26 April, Buck reached out to me asking if I happened to be available 28 April for the installation since he had a last-minute opening. We coordinated the specifics and his tile master Arpad showed up on time and prepared to start. Arpad knew I had a very particular vision in mind (stone size, color, shape, texture, and seamlines); we discussed the layout I envisioned and he offered some great suggestions that noticeably improved the overall look of the backsplash. Arpad is a true craftsman who was nothing but professional, pleasant to work with, and cleaned up as if my house was his own. He didn’t hesitate to reach out for clarification or ask my preference when multiple methods of installation presented themselves. Arpad’s patience and attention to detail are evident in his work and I’m very pleased how everything turned out. When I finally got around to installing the new receptacle covers a couple days later I noticed the stone around one particular outlet had a high cut that could be seen above the cover. Arpad made the cut exactly where one would expect and it honestly wasn’t his fault; the in-wall electrical box was mounted oddly when the house was built so it through off how the cover sat. I reached out to Buck, conveyed how it looked, and asked if Arpad could come back to replace the lone piece in question; without any hesitation or questioning Buck told me “Arpad will drop by to see what we can do”. Arpad arranged a time to swing by that was convenient for me and he flawlessly cut and reinstalled a new piece. My backsplash wasn’t the largest job in the world, but you’d never know that by Buck’s consistently punctual responses to my inquiries and intimate interest in my job. In the two weeks since the project was completed two neighbors and a friend commented how “natural” and “stellar” the backsplash looked and inquired about the company that did the job. I already let Buck know when the time and funds line up for me to renovate my bathrooms I’m won’t be wasting my time seeking or comparing estimates. Go with Collin’s Tile & Stone, you won't regret it.
Gary H.
May 2019
A very professional job installing 8'X36" wood-look tile. Squeaks were addressed, a premium underlayment was used and the floor is gorgeous and has a sturdy feel to it. From start to cleanup it was a great experience. This company also did a master bathroom renovation for us several years ago and the quality of that job convinced us to use them again.
Response from Collins Tile & Stone
"We're happy you are so satisfied with our product and service. Thank you for your business."
Carole G.
Mar 2019
Collins employees showed up on time and put in a days work. They cleaned up every day, and they finished up a day early. They were always polite and respectful of our home. I find them easy and a pleasure to work with. They did an excellent job.
Response from Collins Tile & Stone
"Thank you for your business. We appreciate your kind words."
Monica E.
Aug 2018
I hired Collins Tile & Stone to install the backsplash in my kitchen because the previous contractor had done a horrific job (from reading other reviews it seems this happens a lot, ugh) and the whole thing needed to be re-done. I am so glad I found Collins! I actually pat myself on the back for taking the time to find the very best. Everything about this company is outstanding! Their fantastic customer service is a rarity in this day and age and their commitment to workmanship and customer satisfaction is unparalleled. Nothing will get done in my house from now on unless it’s done by Buck Collins, not kidding. Already planning for my bathroom reno. Thanks to everybody at Collins and a special shout-out to lovely Kristin who held my (virtual) hand through many emails and not least to the guys who did the job. Professionals thru and thru. I couldn’t be happier ?
Response from Collins Tile & Stone
"Thank you so much for taking the time to review us, we really appreciate it!"
Charles K.
Jun 2018
Collins was excellent. They were on time daily. They cleaned up every day when they were finished. Workmanship was excellent. Minor negatives were labor costs seemed a bit high and no one called or came by when the project was completed to see how things were and to see if we were happy.
Response from Collins Tile & Stone
"Thank you so much for taking the time to review us, we really appreciate it!"
Philip C.
May 2018
The crew was very professional: skilled, timely, punctual, neat, responsive, honest, and very hard working. We trusted their advice on unexpected issues found during remodeling and they provided information that helped us make a decision. The remodeling came out as we expected and priced. Would definitely recommend. The guys went the extra mile-it showed.
Response from Collins Tile & Stone
"Thank you for the positive review. It was a pleasure to work with you. We hope you enjoy your new remodel for many years and will keep us in mind for any future projects. Joanne Fuller Collins Tile and Stone"
Bobbie R.
Mar 2018
Everyone we dealt with was professional, knowledgeable, and clearly explained the work needed to get the job done. The estimate provided for the work and time needed was nearly perfect. The crew was respectful of our home and took great to allow us to live in our home while work was underway. We love the floors and appreciate the extra effort to get the toe kicks and scribe just right.
Response from Collins Tile & Stone
"We are so happy you loved your new floors. We enjoyed working with you. Please let us know if we can help you with any other home improvement needs. Joanne Fuller Collins Tile and Stone"
Turnell S.
Jan 2018
Excellent company. Buck the owner and his workers were very responsive. They left my home neat and clean as can be after each day of work. Communicated progress daily. Craftsmanship was great. Floors turned out amazing!
Nancy N.
Oct 2017
Buck Collins came to give me an estimate within a week of my initial call. He explained how they would do it, agreed to use 2 boxes of mosaic I had left over from the original job and called his supplier to order an additional box of the same tile. Later that day I had a detailed estimate of the work to be done, the time required and the cost. They scheduled the work within 3 weeks. His team of Ardo and Oscar were here 1 1/2 days and successfully replaced the floor. Ardo even noticed that the marble thresholds into the bedroom and closet were not properly installed and asked if he could repair them with the appropriate material that they were using on the shower. Each day the bath and driveway where the mixed grout and cut tile was left clean. Every person I spoke to in the company was wonderful, including Dana Collins who scheduled the estimate and Kristin who scheduled the work and processed the payment. I wish I had used this company from the start of the remodel. I highly recommend them for their knowledge, skill and ease of working with them. I will just add they are extremely polite and kind people.
Chris W.
Oct 2017
The work was excellent. I think there are 3 areas a consumer cares about when hiring a contracting, and Collins Tile and Stone nails them all. First, communication was prompt and clear throughout the process, from the planning and initial estimate through the end of the project. Buck, Dana, and company aren't going to snow you with explanations that go over your head, and will patiently and thoroughly explain everything. Second, these guys show up every day until the work is done. When the job starts, they have a crew working full days, every day until it is done. My kitchen is a small galley kitchen in a 1 bedroom condo, and once the various supplies (cabinets, appliances, etc) arrived, it was a pretty cramped space that might have easily excused have 1 or 2 people working, yet Collins Tile and Stone had 3 people working 8 hours a day until the job was done (3 weeks in total). Third, Collins Tile and Stone does things right without being told. Most people don't know the first thing about the correct way to install tile, and they will explain to you all about, for instance, the way tiles deform slightly in the kiln and why that means you want a 1/3 tile offset. They won't cut corners just because they think you won't notice, and they will take good care of your home while they are working there. For a kitchen or bathroom remodel, I don't think I'd bother calling anyone else.
Response from Collins Tile & Stone
"Thank you very much for taking the time to post a review. We enjoyed working with you and we value your input. We truly appreciate the time you took to detail the project and the areas that were important to you! The team at Collins Tile and Stone looks forward to working with you again in the future."
David K.
Oct 2017
No flaws or issues whatsoever. The shower came out beautifully and it was a pleasure to be able to meet and interact with Mr. Collings.
Response from Collins Tile & Stone
"Thank you very much for taking the time to post a review. We enjoyed working with you and we value your input. The team at Collins Tile and Stone looks forward to working with you again in the future."
Joanne H.
Sep 2017
I had them do two different projects: Powder room- Remove tile, placed stone tile in a very intricate pattern, installed toilet and sink with plumbing Entryway- install tile in a herringbone pattern in a large entryway..
Response from Collins Tile & Stone
"Thank you very much for taking the time to post a review. We enjoyed working with you and we value your input. The team at Collins Tile and Stone looks forward to working with you again in the future."
Kevin B.
Sep 2017
We contracted Collins Tile & Stone to do a bathroom remodel after a previous contractor did not do the work properly. When we met with Buck Collins, we were in the process of gathering estimates; however, after meeting with Buck we were so impressed with his knowledge, professionalism, and kindness that we cancelled the other estimates and proceeded with his company. He was willing and able to dive into as much detail as I wanted -- from weep holes to surface deflection. Although Buck stated, up front, that his quotes tend to be on the higher end; we found his estimate very fair and, after seeing the finished product, well worth it. Communication was great and the crews showed up promptly every day that work was scheduled. We primarily worked with Oscar and Mike (though others were there to assist from time-to-time) and they were phenomenal. Oscar was meticulous in ensuring that the tiles were set and aligned properly. All work met or exceeded the rules and regulations defined in the VA State Residential and VA State Plumbing code. We also want to highlight that we were expecting a child within 1 month of receiving the estimate. Though there is no guarantee that the timing will work like this in the future, we were thrilled that Buck was able to work us in and complete the project with time to spare. In summary, we highly recommend Collins Tile & Stone and will definitely be using them again in the future.
Response from Collins Tile & Stone
"Thank you very much for the very nice and detailed review. We enjoyed working with you and we value your input. The team at Collins Tile and Stone looks forward to working with you again in the future."
Frank B.
Sep 2017
Very professional job. There were a few minor issues that they took care of promptly
Response from Collins Tile & Stone
"Thank you very much for the nice review for the tile work we performed. Thank you for entrusting us to remove your original floor heating and install new heating and a tile floor. We were happy to return and assist with touch up details. We appreciate your input and your business and look forward to working with you again in the future."
Ira B.
Aug 2017
Superbly!! The team was professional, competent, respectful, accommodating, They did a superb job on a VERY complex project and cleaned up daily.
Response from Collins Tile & Stone
"Thank you for the very nice review of your bathroom remodel project. We enjoyed the opportunity to work with you. We truly value your feedback and look forward to working with you again. Lori Conroy, Director of Marketing"
Carole G.
Jun 2017
Buck and his crew delivered as promised. They got thru the demolition in a couple days, and the whole project took about 4/5 weeks. They were careful around our art glass andchandelier and good about cleaning up after themselves, and they dealt with all the little unexpected problems that came up, and there always are some.
Response from Collins Tile & Stone
"Thank you for the very nice review of your kitchen project. We enjoyed the opportunity to work with you and to also photograph the beautiful final renovation. We truly value your feedback and look forward to working with you again. Lori Conroy, Director of Marketing"
Barry N.
Jun 2017
We had great confidence in the outcome from the first consultation with the owner, Buck Collins, as he clearly conveyed that he knew what was involved in removing the old tiles that had been bedded on mud. He also impressed us that his people would do everything humanly possible to minimize any adverse impact on the rest of the house and so it proved. Great care was taken to protect the hardwood floors and the bedroom furniture, as well as minimize the dust from removing the old tile. The crew arranged fans to blow most of the dust out through the bathroom window and carefully cleaned up after each work day. Unlike other vendors from whom we sought estimates Buck has us visit Conestoga Tile as well as a Silestone supplier, to select the tiles and vanity top, as well as to Ferguson for the plumbing fittings, vanity, sinks, etc before providing a very detailed estimate. While this meant it took longer we then knew exactly what we were getting and we had the greatest possible choice. He also directed us to individual customer service people in whom he had well justified faith in their ability take us through what can be an overwhelming process. As his subsequent estimate showed he also supplied the tiles, plumbing fittings etc at his cost with no additional mark up. When Buck first visited us he made a significant point that he employs master craftsman to do the tiling. This is key to the final outcome as it is where the most skill is required to achieve a quality result. Oscar did our tiles and he is an absolute perfectionist. We were also most impressed by all the crew, both by their diligence and by their very pleasant personalities. While Buck's quote wasn't the cheapest we are very happy with the value and with the whole experience - something we had previously been dreading. We will definitely choose Collins Tile again as and when we need additional similar work
Response from Collins Tile & Stone
"Hello [Member Name Removed] - Thank you for your very nice review of the recent remodeling work we provided. It sounds like you did have a good experience and we are happy to hear that! We truly value your feedback and look forward to working with you again in the future. Regards, Lori Conroy - Marketing Director, Collins Tile and Stone"
Jason H.
Jun 2017
The experience was fantastic. The price was slightly higher than competing offers, but the quote came in with all of the details needed and was 100% accurate for what we wanted; This step appeared difficult for competitors. The workers were respectful and brought their own lockbox to keep everything simple and really made this work easy for us.
Response from Collins Tile & Stone
"[Member Name Removed] - thank you for your very nice review of the recent remodeling work we provided. We truly value your feedback and look forward to working with you again in the future. Regards, Lori Conroy - Marketing Director, Collins Tile and Stone"
Lisa M.
May 2017
From the moment we initially met Buck Collins until his final walk through of both remodeled bathrooms, our experience with him, Dana and his entire company was outstanding. He runs his company with smooth precision. His work force is highly talented and conscientious. Communications with everyone was excellent. Each member of the Collins team was engaged and on top of their game. Our team comprised Arpad and Oscar and field Super Steve, all gems. If you want solid craftsmanship and a tightly run ship this is the company. In fact, Buck's other company, Collins Concrete Coatings did the flooring in our garage and basement. See my review there as well.
Response from Collins Tile & Stone
"[Member Name Removed]- thank you for your very nice review of the recent remodeling work we provided. We truly value your feedback and look forward to working with you again in the future. Regards, Lori Conroy - Marketing Director, Collins Tile and Stone"
Lori C.
Feb 2017
We worked with the owner, Buck, for almost a year on design and finishes. The experience in dealing with Buck and his team was exceptional from start to finish. We also very much enjoyed working with his preferred vendors on selection of finishes. Each one treated us like VIPs and helped us so much with making the right design choice while still staying on budget. Once the project started, the entire on site team was very thorough and pleasant to work with. The schedule was very accurate and completed on time. Any punch list items were promptly addressed and anything we felt we wanted to change, they were accommodating throughout the process. We will definitely use Collins Tile again in the future to remodel other rooms in our house. Right up to the last detail, we were constantly in touch with Buck and management. It's also worth noting how friendly and professional the entire onsite team is. When people are in your house daily for six weeks, this makes a big difference!
Chris B.
May 2016
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Response from Collins Tile & Stone
"[Member Name Removed] - thank you for your very nice review of the recent remodeling work we provided. We truly value your feedback and look forward to working with you again in the future. Regards, Lori Conroy - Marketing Director, Collins Tile and Stone"
Susan K.
Apr 2016
unknown
Darcy E.
Mar 2016
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Licensing
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FAQ
Collins Tile & Stone is currently rated 5.0 overall out of 5.
Yes, Collins Tile & Stone offers free project estimates.
No, Collins Tile & Stone does not offer eco-friendly accreditations.
No, Collins Tile & Stone does not offer a senior discount.
No, Collins Tile & Stone does not offer emergency services.
No, Collins Tile & Stone does not offer warranties.