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"Outstanding job, great customer service, great quality of work, great work ethic. It is so nice to have a contractor who does what they say they are going to do and shows up when they say they are going to show up. Phelps Construction removed and rebuilt my garage and they did an outstanding job. I highly recommend this company."

"as advertised"

"Great work, this is second time we used them."

"n/a"

"Exterior Source: (The actual overall rating is 4.5 stars) Jason’s office called to set up an appointment. On the day of the appointment Jason came in to introduce himself and explain what he was going to do. He went outside to do his estimate. He came back in with wonderful drawings of my house complete with gutters and downspouts to differentiate the existing gutters from the new gutters. He then showed me the two types of leaf filtration systems, one that could keep pine needles, leaves, and debris out. and the other to keep out leaves and debris for all the areas where there are no pine trees. There were pine trees on the property behind the garage, so we went with leaf guard and the rest of the new and existing gutters micro guard. After a period of negotiations, we came to an agreement. I was in the hospital at the time, so I was not there to view the installation. My wife informed me that Executive Source was on the job. When they left the job was done exactly as shown and explained to me. Except for a miscommunication between estimator and office, and estimator and me, everything else went smooth. My wife took pictures and videos and showed them to me in the hospital and the job was complete on time and on schedule. They cleaned up well behind themselves as there was no debris left on site when they left. I would recommend them to others since their scope schedule, execution and revisited cost and that wonderful presentation made them the lowest responsive bidder. We hire them again to do the front of the garage in the near future."

"Until the past few weeks, I would have left a 4-5 start review for Exterior Source. The office staff and work crews have been very friendly and helpful. The house we purchased has Leaf Guard gutters on it, and I’ve had the company do a few repairs related to water damage and damage prevention for a total of roughly $1,200. Recently I had a corner on my garage with wood rot. I also had an issue with a leak over our kitchen window. In order to preserve the Leaf Guard warranty, I called Exterior Source first, for a quote. This is where things went south. The quote, after a discount, was $1,700. The issues were as follows: 1. A leaking corner joint on the gutters – Caused the rotten wood on the garage. 2. A water diverter that was too short – Causing water to flow around it and leak in the kitchen. I requested a call from the owner, and got a call from Kristian (the sales manager). I explained my frustration with the quote and was told he would call the following day after he’d reviewed the quote so we could discuss further. I didn’t get a follow-up call. Fast forward a week or so, and I got a follow-up call about my experience with the sales team. I shared the experience and the fact that I didn’t get a promised follow-up call. I was told these notes would be shared with the salesperson (Dan) and his manager (Kristian). Still no follow-up. I did schedule a cleaning with Exterior Source, and got another follow-up call. I explained that I wasn’t aware the cleaning had happened and that I knew I had a leaking corner and I needed it repaired. I thought that was being scheduled, but I heard no more about the issue. I decided to have the wood repairs done by my handyman. A couple of weeks later, handyman is working through the repairs, and explains the corner joints are leaking. By the way, we had 3 corners with wood damage, Dan only found one in his inspection. He asks if he should reseal the leaking corner pieces and I called Leaf Guard to ask. The lady I spoke with was super nice and had someone out the next day to reseal the corners. I explained I was having repairs done on the wood behind the gutters but I wasn’t warned that the gutters could not be altered at all to keep the lifetime warranty. At this point, I’m happy. We’re back on track to Exterior Source being a customer focused company, despite our minor issues. When Jake came out (super nice guy) I was told I no longer had a warranty on my gutters, because he noted screws were replaced on a corner piece and a downspout. Keep in mind the work not performed on this visit was running a few beads of caulk in the leaking corner pieces to stop the leaks. Exterior Sources offer is to come out and rehang the gutters (none were removed in the repair), and reseal the corners for $300 to reinstate my warranty. Great service is easy when things go well. Companies that put the customer first when things don’t go as planned understand the value of a customer. The current leadership at Exterior Source seems to need a lesson in taking care of customers."

"Great MLM did the roof installation. Everything worked out very well on time all aspects of the installation met my expectations. In addition, we had a gutter installation and gutter guards . Modifications were needed all went well on time follow up professional service. I would use MLM for further work and also would recommend them to friends and family"