Get matched with top glass block pros in Smithfield, VA

"They are awesome! Very efficient."

"Mr Chuck Hipp was very professional and accommodating.  He and his crew showed up when they said they would, and they were polite and diligent.  When they were done, the steps looked like they were brand new, rather than 25 years old and they cleaned up the work area so you couldn't even tell they had been there.  Chuck answered all of our (many) questions and gave helpful advice that saved us money.  He even had his crew level our AC pad at no additional charge.  I would not hesitate to call on Hipp Masonry Works for any future masonry needs and we recommend him without reservation.
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"I had numerous bids from several local and national companies. Bids came in from $20,000 to $5,000. I chose Window Depot after a very good conversation with Rick. He took the time to explain everything Window Depot would be doing. Rick, on the sales side, was very personable and knowledgeable. Summer, on the operations side, was very helpful. Cory and his assistant were prompt, efficient and good. Everything was done on time or earlier! The install job was excellent! The coil wrap job was superb! The windows, LowE, Argon, Double Hung was excellent! I could not be happier.            "

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Not well, did not clean behind themselves Constant followup"

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Removed a window Air Conditioner that was installed with no intention of being removed!  All went well, except they did not put down any protective covering on the rug in the area.  About 2 pints of old dirty water spilled out onto the rug, but they worked diligently to clean it up.  If you didn't know it had happened you would not notice it on the rug.

He tightened up some outdoor flood lights that had become loose. He checked the other set, just to make sure.  Also, he repaired a downspout that had detached.  A very clever repair that has worked perfectly since he did it.

Overall the work was completed satisfactorily.

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"I interviewed 4 contractors before choosing Diana Construction to do my kitchen and dining room renovation.?They were cost competitive and the major reason I choose them was that Peter (owner) not only has the expertise and employees/subcontractors to ensure work is done correctly but could also help me design the project.?The other contractors were happy enough to create whatever I wanted but the problem was I was not sure what I wanted.?I had researched many different ideas and pictures but needed an expert to bounce ideas off of.?This is a value add that Peter has that created a kitchen/dining room that was beyond my dream.? Every step of the way, Diana Construction treated my home and money like it was their own.? I was on a very strict budget and Peter worked with me to find things we could compromise price on and those things that we did not want to compromise on. I was very specific on the kitchen renovation needing to be done for my daughter's trip home for Christmas and even with bumps along way, Peter made it happen. The dining room renovation included a handmade wooden?handrail for my existing iron banister overlooking the dining room and sunken living room.?Since replacing the entire unit was above my budget, Peter offered to repaint the iron work and hand make a wooden top rail to update the look of the banister.? The carpet was removed and replaced with hardwood floor.? The kitchen floor was already hardwood and it became apparent that we would not be able to match the color for the new floor.? Diana's floor subcontractor went above and beyond making the difference between the old and new floors seamless and the amount of work done by hand was impressive.? A doorway between the dining room and kitchen became a beautiful 6 foot opening.??Peter's understanding of the engineering made the change in a weight bearing wall safe and successful.? The dramatic impact with the wider?larger opening was beyond my imagination (although Peter knew all along that it would be just want I wanted!) The surprise plumbing we found in the wall and rerouting it didn't slow Peter down at all!? Diana Construction also repaired a plumbing error by another contractor that was causing an intermittent leak in the bathroom above the dining room and had caused the dining room ceiling to bow. The kitchen renovation was?a complete gutting.? New cabinets, granite, stone backsplash,?sink/faucet/garbage disposal, island, lighting, refrigerator and handmade window frame.?Peter worked with me to design the kitchen in?an efficient way that was also elegant and beautiful.? Being a townhouse, there?are space limitations but Peter found a way to include the upgrades I wanted that included a pantry, built in refrigerator and an island.? To that he added his special touches that I had not thought of which included under cabinet lighting, recessed lighting, wheels on the island so it could be moved, an overhang on the island that is a perfect sitting work space or hanging out with the cook, and building a new window frame for my floor to ceiling to floor front window.? Peter assisted with picking a paint that would compliment the granite. I chose and the living room color that I did not want to change.? He also recommended?a new hallway paint that would not clash with the new kitchen/dining room.?Rick, Diana Construction's tile expert, did an?impeccable job on my backsplash that created a beautiful focal point.? As our deadline approached and there were issues with the cabinet and granite vendors, Peter kept the pressure on to ensure our date was met.? He took my deadline on as his own and there was no way he was going to miss it! Peter was patient with me as I kept changing my mind about the new front door and checked several sources to find a stock door that I liked so we could avoid the extra cost of a custom door.? The result was a door that everyone that has seen it says "I love your new door!"? Always keeping his eye on details, Peter built a new door frame that matched my new kitchen window frame. Peter put the same care into even the more mundane parts of the job?like installing a utility sink replacement, having the entry hallway painted and replacing old ceiling lighting with recessed lights.? Every person I have been in contact with at Diana Construction as been professional, been expert in their trade and treated my home like their own.? I have already recommended Diana Construction to 3 friends who have been so impressed with what Diana Construction created in my home, that they just 'had to have them take care of work they need done!'? I use the word 'create' because what Peter and his crew did in my house was not a remodel; it was a? total renovation that created a home that has increased market value,?has a kitchen that is now a gathering place that flows into the dining room and the sunken living room and has beautiful curb appeal.? You can be assured that the next time I need work done in my home, Diana Construction will be the only call I make!"

"While they were not free for 2 weeks, they accommodated my request for services ASAP, and came on a Sunday afternoon. Man and woman arrived with supplies except for vacuum. All my requests were completed. Thought the mopping of the wood floors was too wet, so I asked them not to finish. Need to use a steamer next time. Over 2 hrs."

"we started out trying to do it custom but due to a number of challenges he recommended ordering pre-cut kits and installing them which turned out to be a great recommendation and it turned out great.
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"I was satisfied with their work. They were always professional, gave a quality work, always on time, and I would recommend them anybody."