Get matched with top humidifier repair pros in Marumsco, VA

"The repair work was well done. I had no idea it would take 2 people. The first quote was for a lower price but then they did not have the parts so I said OK to the more expensive option. But then they were not able to do the more expensive option so they went and got the part for the lower price option. But ultimately they charged me for the higher price option. I have called three days in a row and have not been able to resolve the price discrepancy."

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"I’ve been a loyal Snell customer for years, but this recent experience was deeply disappointing. After our AC failed in August, Snell diagnosed a leaking evaporator coil. We chose to replace the system through them, and the salesperson took time to evaluate the setup in advance. However, on installation day, the crew arrived without the correct ductwork and had to make adjustments on the fly. Unfortunately, the adjustments were poorly executed: • The Aprilaire humidifier was mounted on sloped ductwork rather than a level surface, contrary to manufacturer specifications. • The hole for the humidifier was cut inaccurately. • The drain line was left kinked in multiple places. Aprilaire support later confirmed the humidifier was not installed correctly and warned this could lead to water backing up into the system — a concern I had raised with the installers before they left. Despite multiple follow-up attempts, I received no meaningful response. I was told my concerns would be escalated, but no one followed through. This was a major investment, and I now feel I need to bring in another HVAC team to correct issues that should have been resolved from the start. I’ve recommended Snell in the past, but I can’t in good faith do so now after this experience."

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"Ruben and the team did such a great job on the first project (2-3yrs ago) that I asked them to come back and finish my condo's water heater closet, which showed wear and tear from past water damage. They did a fantastic job in repairing the closet and adjacent living room's dry walls that it looked seamless to the rest of the unit. The team was always conscious of keeping the work area clean as they closed the area off with tarp and placed drop cloths down. I greatly appreciate the amount of high-quality work done in a short time span, especially when asked within two weeks of the project starting. I've recommended the team to my family and friends if they ever need a job done right by a team who is professional, courteous, and knowledgeable."

"No, I hired the R&r to repair my HVAC and install some light bulbs. The furnace is still not working and obviously the work was not completed. They were paid twice for the initial work because the contractor indicated that they did not receive the PayPal that was sent to them on 10/21/2025. Contractor requested that another payment be sent via Zelle with the understanding that the PayPal payment be returned or canceled. I have not heard from contractor regarding work or refund and I am still waiting on my returned funds via PayPal. "

"Very professional. They made sure I understood what I needed to know about the product. I feel very confident that if I need help with any Advanced Comfort product I own, I will get the help I need. I highly recommend R&S Mechanical. Thank you"

"We had an absolutely fantastic experience with X&M Heating and Cooling! From start to finish, Richard was beyond responsive, professional, and genuinely a pleasure to work with. You don’t always expect replacing major home systems to feel stress-free, but Richard made the whole process smooth and even enjoyable. They replaced our AC/Furnace (Condenser, Coil Pack, and Heater) as well as our hot water tank—a big job—and the crew knocked it out of the park. Everything was installed with care, attention to detail, and a clear pride in their workmanship. Richard took the time to explain what was happening every step of the way, which gave us total peace of mind. What stood out most, though, was the responsiveness. Whenever I had a question, Richard was quick to answer, patient, and genuinely friendly—it felt like working with a trusted neighbor rather than just a contractor. If you’re looking for a team that does top-notch work - don't look any further."

"Used AnS in order to get our house ready to put on the market. That included painting / plastering / other smaller handiwork. They were very professional and completed the job with on time. Questions on choices and next steps were communicated quickly so as not to also disrupt the project timeline."