Indoor Air Quality Medics

This company is hands down the best when it comes to customer service. The service technician, Adam is knowledgable, respectful, honest and trustworthy. I've been with this company from the beginning and will never switch as long as we live in this area.

Everything went smothly. Can't ask for better service. Thank you!

The company my son-in-law works for works closely with IAQ Medics. He recommended them when I started looking to replace my HVAC system. They were super easy to work with. I first talked to Scott on a Friday. He put me in touch with Dario that same day. After several phone conversations and text messages (mostly on Saturday) with Dario, we arranged to do the installation the following Wednesday. I was surprised they could do it that quickly since another company said it would be 2-3 weeks after I gave to go ahead before they had everything on hand to do the job. They arrived on schedule. Crew was extremely friendly and worked competent. John took the time to explain the system and thermostats to my son and me (separately since I walked in from work just as he was finishing explaining to my son). I also appreciated that Dario didn’t try to push their top of the line, most expensive products like another company seemed to be doing. Definitely recommend for anything HVAC.

I had to have my evaporator coil replaced and Jonathan and Ron from IAQ Medics provided excellent customer care and meticulous services, they were very thorough, knowledgeable and informative, and addressed any concerns or questions I had in the same manner, A++! and I highly recommend this company!

This company is a scam, the technician came out with just my daughter and my mother in law in the house, he told my daughter that a part needed to be replaced ( contactor for $422, in which it should only cost between $10-$60) and charged us a total of $507 when I told him I’m 30 minutes away and on my way home the technician all of a sudden left and completed the job ( didn’t even showed my daughter the part that he replaced) two weeks later when we switched to heat the heat stopped working all of a sudden and when we called them they didn’t even tell you that there will be a charge even that I just told them that the technician was just here 2 weeks ago. They were of course always can be there when you called but when the technician showed up is when they will find a way to make money on you!

The HVAC blower fan was cleaned. Looks like new!

Everything was great. Customer service was very friendly, and service technician was very knowledgeable and came prepared to complete the work.

In 2020 we had a ductless mini split system installed in our house. The last two summers have been miserable as the units continually recycle humidity in the house instead of removing it. After complaining to the HVAC company that installed the system and getting nowhere, on a neighbor's suggestion I finally called Indoor Air Quality Medics. A technician performed a full inspection of the entire system and determined the compressor was not sized appropriately nor is it compatible with the indoor units. I spoke with the owner Dario regarding our options. All three units that were installed are oversized, thus they were short cycling. The total of the three units was also more than the compressor could handle thus the entire system was not working properly. In order to not replace the entire system we decided to replace only one unit with one of the proper size and have the jumpers cut in all three units. Cutting the jumpers means the short cycling will now be addressed and our house should not be humid when the air conditioning is running this coming summer. I had researched this option and confirmed with the manufacture that this would work. However, no HVAC company would agree to cut the jumpers until Dario said his team would do it. Jonathan was the team lead on the installation. He and the entire team were polite, respectful of my house, talked with me about everything, and went above and beyond what I expected. I will now use IAQM going forward. They fixed the mistakes of the other company, were courteous, and trustworthy. Thank goodness for honest companies. If you have had a ductless mini split system installed and experience humidity during the summer it is likely that an oversized unit was installed. You need to have the fan turned off the auto setting. In the Mitsubishi units I have this has be done manually by cutting jumpers. Dario’s team at IAQM knows how to do this. I highly recommend IAQ Medics.

We have been customers of IAQ Medics since the company was founded and could not be more pleased with their service. We have maintained an annual contract for fall and spring service which ke et ps everything running smoothly. Our technician today, Adam, was excellent; personable, professional, knowledgeable and very thorough. He found a minor problem with rodent intrusion and resolved it quickly. We can’t say enough about how much we like this company.

IAQ Medics are a top-notch service oriented HVAC company that are simply awesome from the owner to the service technicians! With a focus on quality and customer service, I always appreciate the excellent service I have had from IAQ. Today's AC check-up visit from Adam Brown was no exception, he was thorough, kind, and made sure to answer any question that I had. Thank you!

This is my 2nd or 3rd time using IAQ Medics. I contacted them early on a Saturday morning fully expecting that I'd have to wait until Monday or Tuesday to get service. To my surprise they texted me immediately and sent out a technician same day. The whole service took less than 30 minutes including hard wiring the thermostat so that I don't have to think about batteries again. I will definitely use IAQ Medics again in the future.

Tech - Chris- was outstanding. He took the time to explain things.

The team at IAQ Medics were professional and pleasant to work with. Work was completed on time and exactly as planned. This was a complicated 2-system install that a couple of other companies would not even quote. Dario and his team had no problem figuring out how to approach the install and getting us back to comfort! Thank you IAQ!

Excellent service!! Adam Brown was highly professional, knowledgeable, informative and meticulous, he is the epitome of great customer service and care! Based off of that alone I highly recommend IAQ, due to the fact that it shows how much priority they put on hiring technicians who value great customer service and care, A++!

Dorio and Brennan and Gastavo!!! The Dream Team!! Absolutely fabulous, professional and knew my old furnace boiler system inside and out! Excellent quality of work!!!! They looked into the entire system to advise me what's going on, what's needed next, how these 70 yr old furnace were made and whats finally breaking down. Excellent Excellent work! Would use them again and told friends all about them and will refer this company and my dream team to everyone I know!!!!!!! Thank you bunches!!!

Adam Brown was extremely professional and punctuational. The service was top notch. Took the time to explain details of our HVAC system and I would highly recommend him to anyone as well as IAQ Medic HVAC.

IAQ Medics are great! I used them for over 10 years at my condo and now 5 more years at my house. They do excellent work! Never tried to over sell me a new product, and are friendly/respectful of my space.

So happy I went to this company a few years back. They are efficient and friendly. Every technician that has come to our house has been professional. They definitely know what they are doing. Plus the price is right.

Great service provided. Very knowledgeable, patient, punctual, professional, honest. Thank you for a great work!

I had an excellent experience working with IAQ Medics. The technician came earlier than expected. He had amazing communication and talked me through the issues my unit was experiencing. He provided me pictures and recommendation for the next steps. I would definitely hire them again.

No hot water on Monday and had the new unit Tuesday. Great professional staff across the board. Highly recommend.

The workers were very professional, punctual, and efficient. The workers were very knowledgeable and took the time to explain the new system. The company also made certain that everything was cleaned up and working before they departed. I will definitely recommend Jonathan, Ron and Patrick.

Harold was very thorough in explaining the issue and was able to provide a diagnosis.

Very knowledgeable and thorough with the explanation and the options I had

Very well. He came in, inspect the HVAC, saw the issue, provided me with an estimate, then came back and did the work. Very professional and explained everything. The cost was higher than I anticipated.