Get matched with top deck repair pros in Fair Oaks, VA

"I answered his call, respectfully said "thanks for calling but we've hired out the project", and he hung up on me without another word. That's unacceptably unprofessional, especially when I'm answering his call after hours."

"If I could give this company a 6 out of 5 stars I would! They did a fantastic job overhauling my mother's deck, back patio, fencing, and front portico. All of the work was absolutely essential for safety and structural reasons, and I'm so glad I chose OSSA to do the work. My mother has Alzheimer's, which presented additional issues, but the entire crew was incredibly kind, respectful, and understanding of the unique challenges they faced. They were responsive and kept me aware of everything regarding the job along the way. My mother is so pleased, and I have the peace of mind that all of her outdoor space is safe, beautiful, and accessible. I will be hiring OSSA to do some work in my own home, as I look to make necessary improvements in the future. I've told everyone I know how how wonderful they are. 6 out of 5 stars!"

"American Powerclean was prompt, professional, and competent. The estimate was detailed and reasonable. However, I decided to go with a slightly lower cost contractor which was my intent prior to receiving estimates."

"I didn't have a great experience with HAL Co. They take FOREVER to return calls/emails. The day they were scheduled to come replace my fence they no-showed and I had to call the office around 4 pm to find out they weren't coming because a job was running late. The rescheduled installation was a day I was in the office. The crew said the outlet in my back yard wasn't working, so they left without calling me or ringing the doorbell to ask about it (the circuit just needed to be reset, which my partner at home could have done). I didn't find out until several hours later when the office called to tell me the crew had left. The fence finally got installed, and a few days later a neighbor found nails in two of his tires. The crew claimed they performed a metal sweep of the area, but now the neighbor is trying to get me to replace his tires. Finally, the gate latch got damaged somehow, possibly in a storm that happened a few days after the fence install, and HAL wanted $130 to replace the latch. I bought a latch kit off Amazon for $30 and did it myself."

"Great to work with, reasonably priced and performed high quality work. Will hire again for other projects."

"Great job. Finished on-time and within budget."

"Great guys!!! Very quick turnaround."

"My deck replacement project was a guinea pig of HD exterior’s non-validated new crew (Owner admitted that he hired a new carpenter crew). This is a serious quality control issue. The estimated price was median based on few quotes. The actual build started on 9/21 and ended on 10/17 due to multiple issues. It seems like HD exterior is “busy” enough that they are no longer caring about their reputation as you see from older reviews. It was acceptable that current pandemic caused a broken communication between employees within company. However, I captured multiple typos and errors during the documentation and permitting stage (e.g. HOA). During the construction stage, I highly recommend to watch and appeal the daily progress to ensure the quality work, or they will miss something or conceal what they made a mistake. Until I ask a question, I didn’t received any explanation about entire actual build process. After their “proposed completion” on 10/5/20, there was “no final walkthrough with the company staff” on over $14k project. I found 20+ error and issue points (e.g. missing caps, misalignment, non-secured post, and more), but just received finance approval signature request over email and I recognized my deck was completed. Simply, HD exterior crew ran away. These crews are trespassed my backyard without checking in and randomly visited without notice (I thought it is a normal process, but it was not!). Finally, the majority of issues are resolved after direct communication with the owner of this company. If you are looking for a professional detailed work, this is not a right company who left tons of construction debris, screws and nails in my backyard (doesn’t understand the meaning of cleaning for their work).The crew was not careful with handling materials that I’m still seeing popped out nails, screws, cracks, and temporarily covered holes on lumbers and materials due to their mistake. “Necessary post work for owner after the construction” – I had to wash gravel yard and filtered all debris from it. Used shop vac to clean up composite debris. Filled sunken holes around posts and removed all abandoned dirt. Overall, I have a deck that reflected my requested design, but having doubt on “how long it will last” now."

"We have been so pleased with the whole process. From the estimate with Fernando, to the professional and friendly Office staff, to Selvin and his crew who rebuilt the deck. The communication was timely and easy. You all made making payments simple. The quality of the materials and workmanship were beyond expected. The only delay was due to me not reading an email so I apologize for that. Selvin and his crew were so nice and professional. There were no delays. Even the clean up was done within 24 hrs of the completion. Our deck is now beautiful but more importantly, safe to use. Oh, and the stair lights are amazing!! Thank you all for a great experience."

"Miguel came to our house as one of 5 estimates I collected for this project--by far the person I was most comfortable with based on his knowledge of the process and ability to answer my questions about drainage, materials, timeline, etc. Steadfast's pricing was also very competitive compared to the other estimates I was given (in some cases, $2-5k less)--and their ability to schedule my project resulted in less of a wait than some others. Miguel came by the day before the project began with the project manager Joel, to mark the yard and make sure we had all details worked out--I adjusted several small details of the project and wanted to address where digging would take place to preserve tree roots. Each of my changes were made, and my concerns addressed. Joel and his team arrived promptly each day of work, and worked HARD. The project was complete in less time than predicted, and the the product is just beautiful! A flag stone patio and resurfaced stairs that we will enjoy for years to come. Omar at the office was responsive and communicated billing and scheduling clearly. Overall, we are extremely pleased and would use Steadfast again in the future!"