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"These guys did a fantastic job. They arrived on time and completed the job within one day. The stone looks beautiful. I also loved that most communication could be done over text which was nice for me. I will definitely use them for future masonry needs."

"As a widow, I’m routinely looking for some reliable help around the house. Last fall a friend recommended Paul and now I have my guy. He got my gutters cleaned and edged my sidewalks. I wasn’t planning on it, but I even had him help me get my bulbs in. The only reason not to hire him is because he’ll be too busy working at my house!"

"What a terrible experience. Before deciding to spend over $20k with OWSI, we had already sourced comparable materials from other shops. We walked into OWSI with most of our decisions already made. We decided to work with OWSI once they promised by centralizing everything with them, quality would be higher, they would be more efficient, and more cost effective. Instead, we experienced delays (they assigned blame to third parties in opposition to their promise that by centralizing they could operate more quickly), low quality work (that was ultimately fixed thankfully), and significantly higher expense. All this could've possibly been swept under the rug. When the final bill came and it wasn't what I expected, I called our POC (who also happens to be the manager) for an explanation before paying. With full intent to pay once the charges were clear to me, I called over a dozen times for 6 weeks, along with texts and emails. Instead of speaking with me, they put a lien on my house. Only once I threatened to involve a lawyer did they finally send me an email addressing my concerns. I immediately paid the balance and 3 months after everything, the lien has finally been removed. Especially after the delays and issues we experienced, I would've thought they would at least keep an open line of communication. Instead, they avoided any confrontation. To be clear, every person at OWSI and the third parties I ultimately had to resolve timelines with was professional and kind, despite working through issues. The POC/OWSI Manager who I won't name was the core problem throughout this process - overselling in the beginning, passing blame in the middle, and avoiding the situation entirely in the end."