Get matched with top heating and air conditioning pros in Rio Bravo, TX

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Landmark Uses Disreputable Contractors ? AZA Repair & Brenovations HVAC Are the Worst Landmark sent AZA Repair for my refrigerator, and they left it worse than before?still not working, scorch marks from a blowtorch, copper lines sticking out, tools and oil left behind, and no receipt. Then Landmark sent Brenovations HVAC for an AC motor replacement, and that turned into exposed wires, bolts hitting fan blades, missing parts, and complete disregard for safety near my kids? play area. Both companies were unprofessional, negligent, and refused accountability. Landmark?s use of these contractors makes me seriously question the value of having a home warranty at all."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"M. Gonzalez, I was extremely satisfied with the service and professionalism of the the owner and the technician. They were on time and were very knowledgeable. The parts had to be ordered and as soon as they arrived technician quickly made it to my home to install. the second part took a few days to arrive, but when it did the technician made it to my home to install. The technician came after 5pm and stayed until the repair was completed. I highly recommend NCAC OF lAREDO. "

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"I have had over 45K of work or product from this company. I am writing this review as I tried to solve problem with the company with no luck. I went through BBB complaint and they took too long to resolve it and then told me that I was over the time frame. I had hardy siding, a 12x48 deck, 16 x 48 deck, 10 x 20 shed and they also installed my AC unit. The hardy install was subpar and had rework needed to be done at a later date. I had no issues with the AC install other than there was no asking where I wanted it, they just came and put it wherever they wanted it. I did have a housing inspector come out and inspect the front and back decks to document the deficiencies. The Back deck which is the 12x48 with covered roof I haven't had too many issues with even though the deck is not built to code. The back deck is also not level anymore due to the post not being concreted into the ground as per code. The majority of my issues have come from my front deck alone. This deck is 16 x 48 covered deck. There is no wood larger than 2 x 6 used. To start off with the deck sits approximately 5 ft off the ground at the furthest point from the house. There are approximately 40 4 x 4 post used on the front deck which are not sufficient but of the 40 only 6 are concreted in the ground. The deck spans 16 feet and they used a 2 x 6 x 16 beam to support the deck with a 4 x4 supported laterally not vertically at the 8-foot mark. If using on a 2 x 6 code calls for post more often so there are many 4 x 4 posts missing under the deck. All my post are on pavers. Some have come off the pavers. My deck has sunk over an inch on the North side. The joist span is not correct for using a 2 x 6. The joist are running 12 foot and shouldn't run that far. The only metal hardware that was used in the deck was the hardware to set the 6 outside 4 x 4 post in concrete. I would never use the business after finding out the amount of code violations in my deck and wouldn't recommend them."