Reviews
3.92,840 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 43% | ||
| 14% | ||
| 5% | ||
| 3% | ||
| 10% |
Showing 1-25 of 2840 reviews
Tiajuanna H.
Jul 2024
{ No comments provided }
Carmelo C.
Jun 2024
Completed my AC replacement quick and efficient service representative Jose was amazing. Got me approved quick and got the job done within a week. Would highly recommend
Jacob G.
May 2024
None
Hailey N.
Mar 2024
Everything went smoothly
Mary B.
Mar 2024
I am very unsatisfied with their communication and efforts to resolve a problem.
Nathan B.
Jan 2024
We hired Sears to install central air in our house in 2020. After the initial install the first time we used it the sensor for the pump to remove the condensation was not working. They sent the contractors back out to fix it and we were given quite a bit of attitude about it as well as lied to saying something about it not being "charged properly", whatever that means. This did not fix the problem and I was greeted by a massive puddle in my living room from the water that ran from our attic, through the 2nd floor, and to our first floor which caused damage to our ceiling/floors. Had to have a local guy out to fix it who informed us of a myriad of errors in the installs. Sears has refused to fix any of these problems, saying we are now "out of warranty" but the problem is they never installed it correctly to begin with. Everything about them has been shady since they got our signatures on the contract. Sears has fallen far.
Glossie B.
Jan 2024
Great service. I will only go with the best. Sears
Amareswar P.
Nov 2023
Wonderful customer service
Manohar K.
Oct 2023
Excellent
Kimberlie E.
Sep 2023
Thank you
Dave C.
Sep 2023
Cancel project. Remove from list.
John S.
Sep 2023
The actual subcontract that did the 8nstall was Mamkating Heating & Cooling and 5hey were awesome. The were quick, profesdional, and cared about my property. I would hire these guys again in a heartbeat! I give them 10 sta4s ????????????????????
MARK G.
Aug 2023
Good service
Nancy D.
Jul 2023
Great sales pitch. Had to wait two months for it to be installed. Communication not so great after signing contract
Brett M.
Jul 2023
They came in, as scheduled, and completed the job in 1 day. I've asked them to come back out because the system is not cooling evenly throughout the 1st fl. They've come out twice, but nothing changed. The second tech was very nice but could not understand or explain anything to me in english. I am now waiting for a third visit. I work days, so I need at least a days notice. They called me Friday stating they would be there in 30 mins. That won't work for me. I've spent a lot of money and I would like them to get it right.
Jennie K.
Jul 2023
Excellent work
Fred J.
Jul 2023
Didn't show up when scheduled.
Arlean W.
Jun 2023
Knowledgeable professional. Good quality. Over 100 years of Home Improvement services.
Esther H.
Jun 2023
Language barrier. In a hurry. Very little explanation and understanding. Salesman nice, but very expensive unit & installation.
Rhinee L.
Jun 2023
Thank you
Brad C.
Jun 2023
Service and communication WAY above expectations! Highly recommend these folks.
Anastasia S.
Jun 2023
Very professional and great value.
Dave R.
Jun 2023
No pressure sale, fast install, and great service plan afterwards.
Peter N.
May 2023
Sales people dont know their product and install crew moved slow!
Gabriel D.
May 2023
Great service and knowledgeable employees