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"My full kitchen renovation turned out absolutely amazing. It was better than I had imagined. It only took 2.5 weeks and I would totally recommend this company to everyone."

"All went well. Price quoted was honored. Install was smooth."

"I recently purchased an older home and they replaced a 20+ year old Bradford White 50 gallon gas water heater with a brand new model. They came and assessed the unit, and told me what other improvements my set up needed to bring up to code. Their hassle free estimate was very fair. The installation was thorough and professional. Got the extended warranty just for my peace of mind."

"They did an excellent job replacing my kitchen faucet. Devlan was professional and did a great job cleaning up after the job was complete."

"I had a deeply disappointing experience with this company during a recent remodeling project at my parents' home. While some aspects of the work were satisfactory, several significant issues remain unresolved: Poor Quality and Incomplete Work: Many areas were left unfinished or poorly executed, despite multiple walkthroughs and follow-up communications. Unprofessional Behavior: The team brought children to the job site without approval, disrupting the work environment. Lack of Cleanup: Dust and debris were left throughout our home after the work was "completed." Missing Documentation: We’ve repeatedly requested an itemized receipt and proof of worker licenses, but these have not been provided. They turned off our gas on a Friday and refused to come back to turn it on until Monday. We notified them of this on a Friday, and it should have been rectified. Terrible Communication: Emails, texts, and calls have gone unanswered, leaving us frustrated and without resolution. Additionally, we were bullied into signing off on completion of work (by Sapir) with the promise they would return to complete the issues that were pointed out. They never returned or communicated further with us despite reaching out on various occasions. I cannot recommend this company due to their lack of professionalism, poor communication, and failure to meet basic standards of quality and accountability."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Very nice people."

"Thanks for 18 years of ensuring that I have the best quality water possible coming into my homes. I highly recommend Primary Solutions!"

"I purchased my first water softener and reverse osmosis water purifier 18 years ago when we first built our house. We loved both! But nothing lasts forever and both needed to be replaced. Luckily, I still had the paperwork from the original installation and I knew who to call. I received the same great service and attention as I had 18 years ago. Both the office staff and installers were extremely professional and courteous. The installers were very good about explaining everything…how the equipment worked and how to maintain it. A big plus for me, is they were very respectful of my property. They left everything clean and organized before leaving."