Reviews
4.733 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 9% | ||
| 0% | ||
| 0% |
Showing 1-25 of 33 reviews
Manuel B.
Aug 2025
I’m really impressed with how my kitchen and bathroom remodel came out. It was so easy and fun working with this company, as they fully exceeded my expectations and had the best ideas when it came to design. I highly recommend using Starz Home Remodeling Group.
Kay S.
Jul 2025
Team did not know what they were doing, always confused. Starz overquoted and underperformed. They used nails instead of screws, causing deep holes, missing nails, loose ends, cheap, splintered wood, and deck was 50 inches tall, requested 52. There were various cuts in the wood, wood splitting, a piece of wood loose where they cut the post hole and didn't secure it to the deck. For the pool, they used regular sand, not compaction sand. The bottom of the pool is bumpy. They put the pool coves behind the uprights holding the frame firm. They had to take the pool apart to take out the coves and put back the uprights. The first time they installed the pool, it was 2 inches higher than the deck. They broke down the pool and removed sand on one side to meet up with the deck. The pool is lopsided and water is 6 inches deeper on one side. I had to pay an additional $300 for them to reinstall. The second time they installed the pool, it still did not flush with the deck. I have to redo it all.
Response from
"Hi [Member Name Removed], Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations—our intention is always to provide high-quality workmanship and clear communication. When we agreed to install your above-ground pool as an addition to the original deck and concrete pad scope, we worked from the materials and instructions provided on site. We strive to follow industry-standard practices for leveling and securing both decks and pools. After your initial concerns, we offered to return at no charge to address any fasteners or alignment issues and apply a \$100 goodwill credit toward future services, but we understand you declined. We remain committed to your satisfaction: if you’d like us to schedule another visit or discuss alternative solutions, please contact our office directly. Thank you again for your review—your input helps us improve, and we’d welcome the chance to make things right. Sincerely, The Starz Home Remodeling Team"
Nathan A.
May 2025
I randomly called needing an estimate. It was late at night, I thought I would leave a voicemail and they would call me back. I just wanted to be sure to get some progress on my project. I was surprised when Kindah actually answered the phone and is now helping me with my project!
Response from
"Thank you for your kind words Ms. [Member Name Removed] !"
Shelia S.
May 2025
Very pleased. Communication was excellent. No issues at all with contractors. Very pleased.
Response from
"Thank you so much for your kind words Ms. [Member Name Removed]!"
Alan G.
Mar 2025
Great work and service! We will ise again
Response from
"Thank you so much for your feedback Mr. [Member Name Removed]!"
Candi R.
Feb 2025
Adi was very helpful and understanding throughout the process. We had a hiccup with receiving the quote initially but once it was received, everything was smooth sailing. His guys came out on a freezing cold, drizzling day to start with demo on a Friday and came back on Monday to finish it. Looks great. Thanks Adi!
Shellie F.
Feb 2025
Everything was done perfectly. The representatives were polite, informative and very professional. I will recommend their services and use them again.
Response from
"Thank you so much Ms. [Member Name Removed] for your kind words!"
Michelle M.
Nov 2024
The overall project was fine, but the contractor was unwilling to address the issues caused by his crew. For example, the patio with a border was completed, but the roofers trampled all over it. Their solution was to insert rebar to prop the border back up. With five grandchildren under the age of six, this creates a safety concern, as they could easily injure themselves.
B M.
Nov 2024
This OLD house had some unique surprises that Tamer handled with excellence & professionalism. He patiently explained to us, along with our daughter & son-in-law, what needed to be done and why certain changes in the original plan were necessary. His attention to detail resulted in a job well done with which we were definitely pleased. His communication was impressive in spite of how obviously busy he is on multiple projects. I highly recommend Tamer and STARZ Home Remodeling for whatever you might need done around your home!
Marty C.
Nov 2024
crew came on time and worked diligently. The sheet rock, texture and painting was done properly. We had damage in several rooms. They sanded windowsills and cut out several areas of sheet rock in the ceiling and walls. They match the paint and worked all day making everything right. We were very pleased. They also repaired an area on the exterior of the house. The crew is very easy to work with. They also sent one person the next day to verify we were happy and look at all the work. We would definitely hire them again.
Response from
"Than you so much Mr. [Member Name Removed]!"
HELEN D.
Nov 2024
Job went great. All done in 3 days as promised.
Gabriel K.
Nov 2024
Adi and his team were great!
James K.
Oct 2024
Small communication issue over shelving size but they resolved it to my satisfaction. Courteous team and hard-fast workers. Done in scheduled time.
Response from
"Thank you so much for your kind words Mr. [Member Name Removed] and we look forward to serving you further in the future."
Bobbie W.
Oct 2024
It was great, had to move the original date and they moved it with no penalties.
Response from
"We are glad we could accommodate your schedule Mr. [Member Name Removed]."
Margaret S.
Sep 2024
It was okay.
Response from
"Please let us know if there is anything we can do to improve your experience of our services."
Katrina S.
Jul 2024
The contractor was very communicative and answered every question to the best of his ability. The workers came in the morning and was done by the afternoon.
Response from
"Thank you so much Ms. [Member Name Removed] for your kind words."
John C.
May 2024
Great work! Would definitely recommend them to anyone!
Response from
"Thank you, Mr. [Member Name Removed]!"
Sharon W.
Apr 2024
very satisfied
Response from
"Thank you so much Ms. [Member Name Removed] for your kind words."
Charleen D.
Apr 2024
Damian Lee came out to give me an estimate for the job. Very professional and no presser to make the sale. Staff came out to do the job on time and cleaned up nicely after completion. I will be calling on this company again for future projects.
Shannon L.
Apr 2024
Quick and thorough.
Marcy C.
Apr 2024
Excellent, I didn't worry about anything with them Definitely hire them again The cleaned up after the finished
Roger C.
Mar 2024
Very well
Ashley T.
Mar 2024
Quick response time. Good craftsmanship. Easy to work with. Reasonably priced.
JOHN S.
Mar 2024
Stars did a great job. They went above and beyond what I requested, without charging me extra, to make my backyard look as nice as it possibly could.
Response from
"Thank you Mr. [Member Name Removed]!"
MICHAEL E.
Feb 2024
they did an excellent job. looks great
Response from
"Thank you Mr. [Member Name Removed]!"