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"Great Clean Work Highly Recommend"

Plumbing Diagnostic & Repair is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Please give us a call today!\n

"I would use them again."

"The New Water Softener System was installed in the Garage. It fit perfectly in a designated area in the Garage. I am very happy with the level of service and quality of product. I did my research on the Clack Water Softener System. It is known for it's reliable/longevity."

"Awesome! This is the second time I've called BCP. James checked my water heater for a possible leak and checked the igniter switch. He called the mfg to discuss the switch and to handle any warranty coverage. We learned that what we thought could be a problem wasn't a problem after all. Thank you so much James and Adam for going the extra mile. You're my permanent plumbing resource!"

"Work went great. Our initial call was due to a leaking water heater and leaking shower valve. I called Legend Plumbing and Jesse came that morning. He observed that we had galvanized piping, and getting the house re-piped was on our list of things to do. Legend Plumbing gave us a 'package' bid in which we were given a significant discount on the water heater replacement, plus repairing the shower and re-piping the house and water line leading from the water meter to our house. We had to have the water shut off twice, and they worked with us to accommodate our schedule. When they were scheduled to work they arrived promptly, and cleaned everything up before leaving for the day. We are extremely pleased with the work and will definitely hire Legend Plumbing again."

"Before the water heater installation, the technician said that in order to meet code requirement the water heater needed a vacuum breaker, which cost $95 above and beyond the $900 coupon price.  I said to him that the coupon price should be for a water heater that met all regulatory requirements instead of charging me extra for the vacuum breaker that's a code requirement.  He said no.  Since I needed the new water heater badly, I asked him to go ahead to install it and I would call his manager to talk about this.  When I called the manager he said he had to talk with the technician when he returned to the office the next morning.  When I called the manager again Monday morning after he had a chance to talk to the technician, he reduced the charge for the vacuum breaker to $30, perhaps the cost of the parts.  However, I still think that the vacuum breaker should be part of the package cost because they are supposed to supply and install a water heater with all parts required by prevailing codes because it's not an optional equipment.  Also, the technician used a pressure regulator, a flexible copper hose, and a power supply cable from my old water heater instead of using brand new ones.  Since the coupon did not list all these details, I couldn't argue about this, but the previous company which installed my last water heater supplied all these brand new, including the 3/4" brass ball valve for free while I had to pay $95 for it now.
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"Excellent equipment but found out later price could be beat from not only competitors but others offering kinetico equipment. Just felt like I was dealing with car salesman. What I mean is there is so much variation that it's hard to shop and feel you received a fair price. Not just this company but all softeners in general."

"After the technician explained all the potential modifications necessary to install an electric tankless water heater we decided not to proceed. The potential cost versus any gain we might achieve is just not worth it. We appreciate the frankness of the tech and will definitely call on Jon Wayne for future plumbing needs."

"Patriot Plumbing save our butt. We had a bad plumber. Most plumbers do not want to deal with fixing others screw ups. Patriot Plumbing came through and now we are able to live in our house. Family owned and awesome. I will not hire anyone else to do plumbing work. The picture below is only one bathroom but they did all of our house."