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"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."

"It is worst company. Technical came to my house and without analysis issue and proper listening he said you need to replace appliances. They wright wrong information in note so my warranty company didn?t pay money and I have to pay service fee without working. There is employee particulars working like this for certain communities people and try to waste money. Same appliances repair by (Removed Company name) appliance company without replacing any parts "

"Marcus and Christian are amazing. Great communication and availability. Very professional, and they did the job perfectly."

"Joseph did an excellent job getting my heater back up and running. He took the time to explain what was going on with my system in a way that was easy to understand, and he pointed out some important updates my older unit needs to keep it running efficiently. I really appreciate his professionalism, honesty, and helpful recommendations. Highly recommended!"

"Estimate and replacement process was great. Technicians arrived on time and were professional. Would definitely use again!"

"They did a great job. The owner came to the house and gave a great price. They came out the next day and got it done in one day. I would highly recommend them to anyone and I would hire them again."

"It was a great experience. It has iced the previous day, and seeing the unit is a heat pump. It was not working properly. I would ai glen our own technician. But, all those who worked on the unit were very professional. A sign of a well trained crew. I myself would definitely recommend their services to my friends and neighbors. Thank you."

"UPDATE - While there were issues with the repairs to the oven, the owner of the company called me personally to express his sincere regret for having any problems and assure me that excellent customer service is very important to the company. He ensured that the work was done to my satisfaction, refunded any money previously paid and offered a free inspection in the future should I need assistance. At the end of the day, things happen in life, and the true character of a person or company is how you deal with these challenges. I can honestly and sincerely state that Uptown Appliance Repairs stands by its service and I will gladly contact them in the future for any appliance needs. Summary of service on Sears Kenmore Oven/Microwave Combo: 1. 03-January - Initial service call to determine issue with oven/microwave combo wall unit 2. 09-January - Initial quote of $1,063.02 for Main Control Board 3. 10-January - Approved quote and paid deposit of $600.00 4. 22-January - Service to install Main Control Board. Technician advised that initial diagnosis was wrong. The Cooling Fan Assembly needs to be changed. 5. 31-January - Received revised quote - $1,080.34. The part is $608.00, though Sears Parts Direct provided a parts quote of $137.20. Nicole of Uptown stated that the 343% markup is to cover warranty, expedited shipping and that Uptown only buys OEM parts from the manufacturer. 6. 12-February - Service to install new Cooling Fan Assembly. Technician called to state that the part was broken and would have to reorder. 7. 22-February - Service to install new Cooling Fan Assembly. Technician called to cancel, stating that it takes two people to replace the parts. 8. 15-March - Service to install new Cooling Fan Assembly. Technician called to state that part is broken and would have to reorder. 9. 20-March – Call received from Uptown, stating that parts have been received and service needs to be set. I instructed Uptown to contact tenants. 10. 26-March - Appointment to install parts, after 5:30pm 11. 26-March - Company owner calls, stating that Uptown does not work after 5:30pm. Implies that delays are due to tenants not being responsive or available during working hours. He stated that, if the tenants cannot be available during working hours, he will refund the deposit of $600.00. I told him that I did not want the refund, I wanted the appliance repaired. 12. Appointment set for 29-March between 08:00 and 10:00 13. 29-March - Parts installed, unit working normally 14. 29-March - Invoice for services received IMMEDIATELY upon completion – AMAZING how quickly Uptown can submit an invoice, when their services took THREE MONTHS to complete!!!"

"We bought 3 AC/Heating units for our four-thousand square foot home in November of 2022. The owner—David—provided us with (1) the best personal feeling of expertise among five companies that I contacted and had come out and look, and (2) he provide us with a great rate on all three units—it was not the cheapest bid, but also not the most expensive—it was right in the middle of five separate bids we were provided. I do my homework, I ask numerous in-depth questions, and had David walk through our home more than twice. He answered every question, provided an expert analysis. I highly recommend Efficient Home Solutions (EMS). We have now been in our home with the three new units for 17 months and we have had “no” issues with any unit. We have perfect AC/Heat in all three zones of our home. We have bi-annual visits from EHS to check the systems and change the filters. In addition, they look nice on the outside of the home, and you can tell they were installed by a professional. David and his team are a joy to work with, and “Efficient” is a great name for their company."

"Lauro was very professional and courteous. He wore protective booties on our floors and was very thorough in his work."