Uptown Appliance Repair logoApproved Pro
Approved Pro

Uptown Appliance Repair

Appliance Repair, Small Appliance Repair,

About us

With over a decade of experience, Uptown Appliance stands as a beacon of reliability and expertise in the industry. We are led by Baylor and Aggie graduates that instill a culture of excellence in everything we do. From wine cellars to outdoor grills, our techs undergo factory training, ensuring they are equipped to handle the most advanced appliances. We offer a 2-year warranty, giving you peace of mind and confidence in the longevity of our repairs. Take it from our trusted partners, Rice University, Landry’s Group, and the Texans, we are the premier option when it comes to appliance repair. Trust us with your repair needs and experience the pinnacle of excellence.

Business highlights

Se habla espanol
Minority owned and operated
Family owned & operated
Emergency services offered
26 years of experience

Services we offer

Wine Cellar service Cooktop repair Oven Repair Refrigeration repair Washer and Dryer repair Icemaker Repair New Installation Water filter replacement Range Hood Repair Freezer Repair Wine Cooler Repair Waste disposal service outdoor grill service

Services we don't offer

false, installation of new appliances, vacuums, tv

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.8125 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
2%

Filter reviews by service

Showing 1-25 of 125 reviews
Francisco B.
Jul 2024
1.0
Appliance Repair
No service

Greg S.
Apr 2024
4.0
Appliance Repair
$106,302
UPDATE - While there were issues with the repairs to the oven, the owner of the company called me personally to express his sincere regret for having any problems and assure me that excellent customer service is very important to the company. He ensured that the work was done to my satisfaction, refunded any money previously paid and offered a free inspection in the future should I need assistance. At the end of the day, things happen in life, and the true character of a person or company is how you deal with these challenges. I can honestly and sincerely state that Uptown Appliance Repairs stands by its service and I will gladly contact them in the future for any appliance needs. Summary of service on Sears Kenmore Oven/Microwave Combo: 1. 03-January - Initial service call to determine issue with oven/microwave combo wall unit 2. 09-January - Initial quote of $1,063.02 for Main Control Board 3. 10-January - Approved quote and paid deposit of $600.00 4. 22-January - Service to install Main Control Board. Technician advised that initial diagnosis was wrong. The Cooling Fan Assembly needs to be changed. 5. 31-January - Received revised quote - $1,080.34. The part is $608.00, though Sears Parts Direct provided a parts quote of $137.20. Nicole of Uptown stated that the 343% markup is to cover warranty, expedited shipping and that Uptown only buys OEM parts from the manufacturer. 6. 12-February - Service to install new Cooling Fan Assembly. Technician called to state that the part was broken and would have to reorder. 7. 22-February - Service to install new Cooling Fan Assembly. Technician called to cancel, stating that it takes two people to replace the parts. 8. 15-March - Service to install new Cooling Fan Assembly. Technician called to state that part is broken and would have to reorder. 9. 20-March – Call received from Uptown, stating that parts have been received and service needs to be set. I instructed Uptown to contact tenants. 10. 26-March - Appointment to install parts, after 5:30pm 11. 26-March - Company owner calls, stating that Uptown does not work after 5:30pm. Implies that delays are due to tenants not being responsive or available during working hours. He stated that, if the tenants cannot be available during working hours, he will refund the deposit of $600.00. I told him that I did not want the refund, I wanted the appliance repaired. 12. Appointment set for 29-March between 08:00 and 10:00 13. 29-March - Parts installed, unit working normally 14. 29-March - Invoice for services received IMMEDIATELY upon completion – AMAZING how quickly Uptown can submit an invoice, when their services took THREE MONTHS to complete!!!

Brandi B.
Mar 2024
5.0
Appliance Repair
Yes, I recommend this pro
$120,000
Anthony was great, he was friendly, efficient and safety conscious which was important since he was working on my gas stove. Overall the repair was quick and efficient. Will definitely go to them again.

Celeste B.
Jan 2024
5.0
Appliance Repair
Yes, I recommend this pro
$27,000
Excellent service and communication

Errol M.
Apr 2023
5.0
Appliance Repair
Yes, I recommend this pro
$40,400
Technician George from Uptown Appliance Repair fixed our Bosch dishwasher. He was knowledgeable and curtious.

D P.
Dec 2022
5.0
Appliance Repair
Yes, I recommend this pro
Dishwasher repair. Excellent advice as to whether to repair old unit or replace it. I appreciated their honesty

J C.
Nov 2022
5.0
Appliance Repair
Yes, I recommend this pro
The appointment was scheduled quickly. They arrived on time and they provided advice and an estimate the same day. Great service. Have used them before and will use again.

Janet C.
Sep 2022
5.0
Appliance Repair
Yes, I recommend this pro
Absolutely wonderful. The part came in early the tech Anthony and Pat could not have been nicer. I think this is the third time we have used Uptown. I highly recommend them 100 %.

Ralph K.
Jul 2022
5.0
Appliance Repair
Yes, I recommend this pro
The service technician, Oscar, was onetime and very competent. He quickly diagnosed the problems and offered solutions for us to consider. There was good followup from the office later. I highly recommend.

Michael M.
Jul 2022
5.0
Appliance Repair
Yes, I recommend this pro
Great. David arrived on time was courteous and professional. I showed him the issue and he went straight to work diagnosing and remedying the problem quickly. I was very pleased and impressed with their service. I certainly recommend them highly and will call them again when I have appliance issues.

Lori E.
Jun 2022
5.0
Appliance Repair
Yes, I recommend this pro
I have had several repairs done on different appliances. The technicians have all been professional, friendly and very knowledgeable. They even offer to do maintenance work on other appliances while they are in your home. Great work!! I will continue to call Uptown Appliances for my repairs and routine maintenance.

Victoria S.
May 2022
5.0
Appliance Repair
Yes, I recommend this pro
They didn't give up! Carlos was the technician and he was wonderful, so respectful, punctual and fixed my 30+ year old Maytag washer. You can't go wrong with this team. Don't stress, call Uptown Appliance.

Mac R.
May 2022
5.0
Small Appliance Repair
Yes, I recommend this pro
Great. Repair tech was fantastic.

Joseph D.
May 2022
5.0
Appliance Repair
Yes, I recommend this pro
Excellent. Professional and on time A+ Thanks Anthony!

Joe B.
Feb 2022
5.0
Appliance Repair
Yes, I recommend this pro
Very quick response and our ice maker was diagnosed with a bad wire. Adrian the technician was awesome and would use him and his company again in the future!!

Susan H.
Jan 2022
5.0
Appliance Repair
Yes, I recommend this pro
The technician came to my home on time and was very professional. He spent time accessing the washing machine and determined the problem. Uptown Appliance does great work at a fair price. I trust their advice and have used them a few times for various appliances.

Bob A.
Jan 2022
5.0
Appliance Repair
Yes, I recommend this pro
Technician was very helpful and suggested it would be better in long run to buy a new washing machine . Have used this firm on many occasions and never been disappointed with their professionalism, courtesy and knowledge.

Mrs. M.
Dec 2021
5.0
Appliance Repair
Yes, I recommend this pro
Excellently! They arrived quickly when washer was spilling water and diagnosed issue effectively!! I’m so appreciative of their service!

Jill P.
Nov 2021
5.0
Appliance Repair
Yes, I recommend this pro
Fabulous! No charge for excellent work!

Mrs. T.
Oct 2021
5.0
Appliance Repair
Yes, I recommend this pro
The technician was great. Very knowledgeable and personable. I will call Uptown Appliance again!

Kathy P.
Oct 2021
5.0
Appliance Repair
Yes, I recommend this pro
Just an amazing company. We will always call Uptown Appliance. They came out and did everything they could to save our very old washer. They ordered new parts and did their best. They were courteous and polite throughout. In the end we had to get a new washer. They did not charge us for the parts or their labor! Just a super great company!

Joey H.
Oct 2021
5.0
Small Appliance Repair
Yes, I recommend this pro
Extremely well!!!!!

Tina J.
Sep 2021
5.0
Appliance Repair
Yes, I recommend this pro
Reliable and Honest company. Great costumer service

Alan C.
Aug 2021
5.0
Appliance Repair
Yes, I recommend this pro
It went very well. The technician was quick, courteous, and knowledgeable. Very good experience. Plan on using them again if necessary.

Marjory N.
Aug 2021
5.0
Appliance Repair
Yes, I recommend this pro
$20,000
Patrick our technician was amazing. He came on time and explained everything clearly. Even advised us on another appliance that he wasn’t called for. We have worked with them for years and they are always great and they even follow up later to make sure appliances are working fine. Highly recommend them.
Showing 1-25 of 125

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Uptown Appliance Repair is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 11:00 AM Sunday: Closed
Uptown Appliance Repair accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Uptown Appliance Repair does not offer free project estimates.
Yes, Uptown Appliance Repair offers eco-friendly accreditations.
No, Uptown Appliance Repair does not offer a senior discount.
Yes, Uptown Appliance Repair offers emergency services.
Yes, Uptown Appliance Repair offers warranties.
Uptown Appliance Repair offers the following services: Wine Cellar service Cooktop repair Oven Repair Refrigeration repair Washer and Dryer repair Icemaker Repair New Installation Water filter replacement Range Hood Repair Freezer Repair Wine Cooler Repair Waste disposal service outdoor grill service
false, installation of new appliances, vacuums, tv

Contact Information

9225 Katy Fwy, Suite 311, Houston, TX 77024

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 11:00 AM
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