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"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."

"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Elderly Abuse …. Run I woke up to a leak in my front yard as I headed out of town. My wife called Roto Rooter as she left for work to come give us a quote. They said they only needed someone there to greet them when they arrived. So we had my 85 year old, legally blind, suffering from dementia mother, who lives next door, meet them outside so they could begin with their estimate. They never called us for a quote. Instead he replaced one section of pipe (which was only 4 ft. long), and a shut off valve (which he said was broken but was not) and charged a whopping $6,500. He walked next door and demanded payment from my blind mother. NO APPROVAL WAS GIVEN!!!! NO PHONE CALL WAS MADE!!! My mother, who isn’t mentally with us anymore, gave them her credit card and boom…… $6,500. We didn’t get a new water heater or a new sprinkler system. We got one 4 ft. section of pipe for $6,500 and a shiny new on/off valve which was not needed. That guy new what he was doing. He didn’t call us for a reason. He took one look at my blind old mom with dementia and charged whatever he wanted. He left us an arbitrary bill I could hardly read with little to no specifics. I have attached…. When I called the manager he did return half of the amount. It sounded like we were making progress. I still asked for an itemized receipt so I could see how 4 ft. of pipe and a valve would cost $3,250. If I stayed in town this repair would have cost me a total of $75 dollars in materials. He said he would get that itemized receipt and then has ghosted me ever since. I have reached out on numerous occasions. This company did not have permission to do $6,500 or $3,250 worth of work on my property. They were called for an estimate and took advantage of my elderly, blind, dementia plagued mother to run up a huge bill that no one can explain. They demanded that my mother, who isn’t the homeowner, pay $6,500. My wife waited by her phone all day for an estimate that never came. This is morally and ethically appalling at every level. Just for reference, we had our foundation lifted for $9,000 last year. They dug under the house in several areas and lifted it. This guy wanted about the same for replacing a 4 ft. section of pipe. How is this real????"

"Justine from Prostar was very knowledgeable and professional. She gave us great price options and followed up after the installation to be sure we were happy. They were on time and did a great job! The technician thoroughly explained what they were doing and how long it would take. We had several quotes/options, but Prostar Water definitely provided the best product and service for the money!"

"I was very happy with the service that David provided. He did an excellent job cleaning my vents, and dryer vent. I had requested my fireplace be done, but David explained to me that my gas unit did not require this. I appreciated his honesty and not charging me for something I didn't need, when he easily could have taken advantage of my lack of knowledge. I was very pleased with the service and found the price point reasonable. I would highly recommend."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Faught has replaced two HVACs for us: the first in our condo in 2014. The old unit was in the attic above the master bedroom and everywhere in the unit it sounded like a 747 taking off. Faught re-ducted some of the returns placing them in closets which kept my computers cool and kept the ceilings and walls free of return ducts :) The second HVAC was in our townhome and was a challenge because of limited space. Faught installed a continuous unit that allowed only the power that we needed and allowed us to section-off the master bedroom. My wife likes the MBR to be 65* at night and Faught's approach saves us on utility bills. All work was completed timely, in a professional manner and for a competitive price. We will definitely use them again."