Get matched with top sump pump installation pros in Springfield, PA

"Immediate response to my inquiry. Came within 1 hour. Installed brand new sump pump same day. Clean install. Great experience."

"Our basement has always been damp and, at times wet when the existing drain system silted up. With this year's high amount of rainfall it needed something better. After some research on the trusty internet and interviews and quotes from 5 different contractors, Paradigm and one other company were the only ones who really seemed to know what they were about. Both quotes were about the same in cost and scope. I went with Paradigm over the other company primarily for the sense of personal responsibility I got from Andy and Ross. As the owners, they clearly take great care and pride in the work their company does from start to finish. The job involved excavation around the perimeter of the basement, including an attached crawlspace and peculiar raised section of the floor. French drains with all the trimmings, including silt filters were installed. The existing sump was improved, a second sump added, and new pumps installed in both wells. The walls were wirebrushed to clear away the efflorescence and mildew, then spray treated. Sump drains were linked to the outgoing sewer hookup (which was a problem, more on this later!). Work was completed in about 2.5 days exactly on schedule. There were two problems that came up, both resolved satisfactorily. Firstly, the drop cloths that did a superb job keeping the house dust-free on day 1 ended up releasing the accumulated dirt and fine silt into the air on days 2 and 3 as workmen walked across them, coating the ground floor with dust. They took extra care in cleaning both before and after day 3, but I didn't identify the source of the problem until late in the 3rd day of work. In the future, I would suggest cleaning, or at least beating dust out of the drop cloths after each day's work. The foreman was responsive and properly apologetic about the problem, and they did a fine job cleaning up as best they could at the end of the job. The second problem came to light a few days later, when I was talking with my neighbor. It turns out that sewer hookups for sump pump drainage were explicitly *not* allowed in our area of New Castle County. The patchwork of municipalities, neighborhoods, towns, and the City of Wilmington makes this a non-trivial question, as some places forbid these clear water hookups, some allow them, and some even encourage them! Paradigm had initially gotten incorrect information when they inquired, but confirmed that the hookup would have to be removed to pass code in our specific location. They returned to move the discharge lines, and ran them out to grade on the exterior of the house. This ended up causing another problem: a couple days later I started hearing a loud "glugging" noise coming from the discharge line on the rear pump, which was not draining properly. We had a battery backup pump on the old sump pump, which Paradigm was happy to re-install on the new pump. However, the check valve on that 5 year old, consumer grade backup had started to fail and could not support the much larger column of water in the retrofitted discharge plumbing. Andy and Ross came out twice more to fix this problem, once to figure out what was actually happening and a second time to remove the faulty pump, and to shorten and properly pitch the discharge pipe. I was impressed by the owners' responsiveness and professionalism in addressing these problems, and have confidence they will similarly resolve any issues, however unlikely, that may arise in the years and decades to come."

"I cannot say enough about the work Brandon did. Our house had a dryer unit that died. It was inconveniently located at the bottom of our basement stairs, in front of our heater, and vented out into the garage. In addition you needed to jump the dryer electrical cord and squeeze in between the heater/utility sink to access the washer. A1 was able to re-locate all three items to the opposite wall setting up the necessary piping to do so. A new basement window was also ordered and installed. This was done quickly and efficiently. It is so much more convenient and functional. I will be using them in the future for other projects and highly recommend them."

"We recently hired Basement Systems USA to install a sump pump and basement air system in our new home in Glen Arm, MD. They did a great job! Their communication and workmanship was incredible. We ll definitely be recommending them to our friends and family!"

"Replaced the sump pump with a sump pump interconnected with a battery back up additional sump pump. More expensive than expected but overall did a good job."

"Dry Tech replaced an aging sump pump system in my basement with a new system and a water powered back-up pump. They did a beautiful job."

"Very professional. I had a sump pump and backup pump installed as well as a hot water heater. Both guys did a great job. Both items are working beautifully. My husband and I could not be more pleased. Done Right Today will be the company we call with our next plumbing problem."

"We had major plumbing issue in our basement and sewage system. Tim from Valdel Plumbing was very professional, friendly, and knowledgeable. He offered great options, and fixed our issues promptly. Also, Tim (Valdel Plumbing) installed a new laundry sink. I would highly recommend Valdel Plumbing, for any of your plumbing needs. Make sure you Ask for Tim."

"Mattioni’s master plumber did an EXCELLENT job replacing our spring house pump, pressure tank, and pressure gauge. Without being asked to help prevent freezing pipes in the winter they also installed new foam insulation around the connecting pipes."

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."