Get matched with top appliance salespeople in Independence, PA

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."

"He dug up the outdoor wiring in the ground. I only had half my power I had no heat, hot water or stove. Earth was rock/clay hard and he did it with a pick and shovel. Dug under 3 sidewalks and also was careful not to disturb other pipes and wirings including my neighbors. It took a week and a half. Weather was starting to get cold as well and he worked non stop. I finally got my power and he cleaned up the yard so good. Excellent worker and a pleasant person as well. His price was good. I am 73 and needed my heat and stove and water. I was using an elctric heater during this time. I am so greatful that he was so dedicated to his work."

"We hired Josh to build our addition. I swear it was like hiring a best friend to do a job he is extremely personable and loves kids he entertained my little guy through the whole process. His work is perfection and no corners cut the project turned out awesome and though it was alot of money Josh is one man doing the job of multiple crews so I say extremely worth the money for the attention to detail and finished product can't wait for the next project with Josh"

"done a good job"

"Friendly, timely and honest pricing. Simple process of getting a quote and scheduling an appointment time. He was able to quickly accommodate my hauling needs. I highly recommend this company and plan on using their other services. Thank you again for all your help!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I AM LIVID WITH THEIR SERVICE. My husband and I have been living in our home 4 years without a single issue with our cooling system. We had UGI come out to "service" our system and said everything looked great....2 months later something with our compressor blew...that was $400. Then this morning, less than 30 days later, we apparently needed a brand new thermostat.....another $400 and guess what? MY HOUSE IS STILL NOT COOLING DOWN. So I called and said how it is absolutely ridiculous that there is still an issue especially after charging us to "fix" the thermostat. I am obviously frustrated. I work from home, its hot and I am pregnant with 4 pets in my home that are distressed from the rising heat and their customer service agent has the audacity to be BEYOND RUDE and tell me "to have a better day" as if it was MY FAULT...ok. It is very odd that ever since they came to "service" our central air system they've had to come back THREE TIMES and the system STILL NOT WORK. BEWARE!"

"He came right away next day after a late afternoon phone call. Had the job diagnosed and done within an hour even was super sweet to our cats!"