Energy Technologies Inc

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To whom it may concern the value replaced on 4/4/16 was the cheapest value my plumber said you put on & charged (41.45) the rest (119.00) was for labor & travel. On 4/5/16 I had to call them again about another value leaking there was nothing wrong before he fixed the leak on the first value so I don?t know what happened. My mom who is 91 yrs old was home so maybe I'm thinking this is why this all happened. The tech who came back on the call back said I needed an 1'14 isolation flange for us to call keith or ken & he will give me a price. He did $300, can't under stand how a flange could cost that much (whatever). Just to let you know I see you advertise on T. V. and very disappointed on your service. As of this date I will be cancelling service.
We never had a problem with monotonous service & my mom doesn?t need to be taken advantage of. She has been a customer for over 25 yrs and sorry it had to end like this.

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Service men were on time and professional.Company representatives were friendly and helpful.

Scott the technician arrived timely, was very professional, yet very pleasant. He took his time and was very thorough. System working fine since his visit. No charge since it was a follow-up within first year of install.

The installation began the week after we signed the contract and was a functioning system after the 1st day. One installer returned the second day to finish up and install the humidifier completing installation in 2 days. The 'new' heat pump pad was a cement pad leveled underneath with stones and placed on top of and extending beyond the old heat pump base. I wasn?t sure how this arrangement would hold up in the winter so I held off on writing this review until now and the base has been fine so far. Overall the installation was done very well and the refrigerant lines were replaced with new ones (some estimates
we had received from other companies used the old lines).  The only glitch in the project was the door for the new filter box which the installers told me required 2 sheet metal screws to keep it in place. After the installers had left I realized the door
had 2 ?hinge tabs? which must slip inside one side of the frame to fit properly, (without additional screws) which is why the quality score was a 'B'. Overall we are very happy with the new system and have seen about a 30% reduction in our electric bills and I'm impressed with how the heat pump is still putting out heat with the temperature in the single digits. The thermostat is full of features and very configurable and includes real time weather forecast and outside temperature and is capable of being controlled and monitored remotely via smart phone or computer. The new system operates much better than the old one with the wood stove that we use in the cold weather. There was an additional $1200 rebate from PPL that further reduced the price (as well as a $675 Bryant rebate and $725 Angies List rebate that are included in the 'Approximate cost of service').

Fine.

They came out twice a year, once to get it ready for winter, and once to convert it for the summer. If you have a problem in the meantime, they come out and you pay for the parts that you need, but you don't need for the labor. I have never had a problem with them. They are reliable. When they come in the house, if they walk through the house, the put on little booties over their shoes, which I think is very respectful. They clean up after themselves. I never had a complaint and I have used them for years and years. I have never done any comparison, so there may be somebody less expensive, but when you have somebody coming into your house, you want to be comfortable, and that is worth a lot. I am happy with these guys. They installed the system, so they know. They give you a window and if they are going to be late, they will call. My pet peeves is to take time off from work, and they don't show up, but I have never had that with them.

The service was fine. They are very good. I would use the provider again. They are not overly expensive. They are prompt and very knowledgeable.

Excellent service from first call to completion of service.

Always a positive experience. Have dealt with the company for over 20 years and bought a new system 6-7 years ago. Always professional always on time, always great service.

Excellent.  Technician spent over an hr. cleaning, inspecting, and fine-tuning.  Furnace now quieter than before and tech. left area very clean.  Will definitely hire them again.  Excellent.

unknown

Scott was on time and listened to what was happening with our AC.  He got right to work and was very efficient and knowledgeable.  He answered all of our questions and was very nice.

Our service technician..Brain was very personable and informative. He supplied detailed information on how to use the system and moving forward I will use this information to have an improvement affixed to the boiler  sign a maintenance contract with Energy Technologies Inc.

He was friendly and knowledgeable. He answered all my questions.

Kevin Hines whom I request every year does and excellent job and explains everything he did. Kevin is an invaluable asset to the company.

On time, very well spoken which made it easy for us to understand.  Clean and neat work space.  Truly a professional young man.

Perfect.

He arrived on time and was very professional and friendly. He knew exactly what to do. He came within a few hours of our call.

Saverrio came and did a home energy audit and showed us all the problems areas and then scheduled the installation of entire system which only took four days. The installers were very professional and courteous i couldn't have asked for a more pleasant experience. They truly are an awesome company to deal with, thanks again for a job well done.

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