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"They were great. They had a great communication. They exceeded our expectations."

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Chris and Joel were great, they were in and out and our water heater was rewired and sump pump wired in no time at all."

"Amazing! Super quick and efficient and very kind to our talkative toddler."

"I would highly recommend them."

"Great crew. They did a wonderful job. I would definitely recommend them."

"I might have been some what hasty on my first review. Just upset because of the break down in communication. After reviewing the final documents I would like to retract some of what I said. I do think we paid to much but there construction firm is one of integrity. The job was done mostly to our satisfaction. Just make sure you get all the cost up front. They are decent people and I never meant to imply otherwise."

"We've used Dorson three times twice for new bathrooms and once for a complete remodel. Twice we were away during construction. Dorson sent photos and constantly updated us and kept us in in loved. He's honest, competitive AND reliable. A good person to work with. He has our.full confidence and highest recommendation."

"Best contractor experience in my 40 years here on the central Oregon coast. Timely communication. Talented and hard working crew. Incredible depth of construction expertise. Consistent follow-up and attendance. A true customer-centered approach by JBLC's owner. For these reasons and more, JBLC is now my go-to contractor for all my numerous future projects."