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"Cory and David were awesome. From beginning to finish, they were hard working, precise and excellent. I would absolutely have them work for me gizn."

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"They were great. They had a great communication. They exceeded our expectations."

"We needed some posts in our basement replaced with proper footings. TerraFirma was quick to respond and quick to do the work. We are very happy with the result and would recommend."

"No."

"Quick note about Ariel...the young lady that was sent to remove and replace the vapor barrier under our manufactured home. She is the hardest worker I've seen in many years. Working alone she never stopped, always had a smile and a very positive attitude...THIS YOUNG LADY IS A REAL KEEPER.."

"Poor communication. Poor timelines management. Scary practices of entry onto property unannounced. Very alarming and unprofessional."

"This company was on top of getting the work done, provided clear estimates, and followed through with the repairs described. It was a multi-layered project that could have been confusing to track, but they made it easy."

"We hired SFW to repair our new home that had undisclosed water damage at the time of purchase. TJ was the supervisor assigned to our project and his work was exceptional. TJ is professional, knowledgeable, considerate, kind, thoughtful, courteous, detail oriented, punctual, and always adheres to safety standards. His interpersonal skills are excellent as well. Throughout the entire project, he kept me informed and was transparent about everything related our home restoration. Furthermore, he went above and beyond on multiple occasions to help my family navigate a water damage and new home experience. When we needed documentation of the damage, he helped us by taking 100s of photos. When other new home related projects popped up, TJ was gracious about facilitating the additional projects for us through SFW. We had a gate installed, new hardware installed throughout the house, our cement deck replaced with Timber Tech, and several other small projects that we kept adding to the list! We are extremely grateful to everyone at SFW who worked with us during this 8-month (unexpected) project. Shout out to Jerry, Jay, Jordan, Dominic, Richard, and Jonas! They were also incredibly professional, caring, and helpful during this journey. Jordan was transparent and patient with all things related to billing, Jerry was excellent at managing subcontractors and responsive to our needs as a family. Jerry also provided us a detailed report of SFW findings for our records. Dominic was respectful, professional, kind, detail oriented, and always went above and beyond. TJ and Dominic and other crew members were also incredibly kind to our two dogs and respectful of our privacy in the house. If you are going to have a crew in and around your home, it's sure nice to know they are genuinely professional and considerate human beings. Thank you, TJ, and everyone at SFW! Because of your exceptional work, our home has been restored beautifully. I highly recommend SFW for all your home improvement needs."