American Leak Detection - Oregon
About us
American Leak Detection offers the highest level of expertise in the field of leak detection and line locating. We are licensed and bonded in Oregon and Washington. Award winning.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Residential, commercial, concrete slabs and asphalt & behind walls, drain, gas lines, industrial & municipal electronic leak detection and line locating on water, irrigation systems, locating septic tanks, radiant heat systems, repairs swimming pools, sewer, spas & fountains., video pipe inspections, waste systems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8107 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 107 reviews
William H.
Jan 2019
They showed up right on time and quickly found the source of the problem.
Ellen B.
Apr 2018
Very thorough inspection. Measured flow from each head and determined there was no leak in the system.
FREDERICK B.
Mar 2018
I was able to schedule an appointment for the next day. The service person arrived on time and did a thorough investigation for all potential leak sources and properly identified the problem.
Response from American Leak Detection - Oregon
"So glad we could help you so quickly! Thank you for taking the time to give us a review!"
Theresa E.
Jan 2018
Very well, came in, found no leak, charge was reasonable, very professional
Response from American Leak Detection - Oregon
"So glad we could help you out! Thank you for taking the time to give us a review!"
Ellen B.
Sep 2017
Completely satisfied. Highly recommend.
Response from American Leak Detection - Oregon
"So glad we could help you out! Thank you for taking the time to give us a review!"
Dan L.
Sep 2017
Found it, thanks
Response from American Leak Detection - Oregon
"So glad we could help you out! Thank you for taking the time to give us a review!"
William K.
Jul 2017
Location of leak and water line to house was found and marked quickly. A "y" in the piping after it came into the house was not found. (A justification for lower quality rating, but this was not normal and could not have been foreseen easily.) After water line from street was replaced and water was routed to one branch of the "y" and no cold water was available in half the house, the existence of the "y" was realized. Once this was realized, the decision was made to replace all of the plumbing in the house. Probably the only real downside to not knowing the actual location of the pipes is the frustration that the new waterline from the street did not fix the problem and the plumbing work to replace all of the pipes could be scheduled for two weeks.
Response from American Leak Detection - Oregon
"Very glad we could help you out [Member Name Removed]! Thank you so much for taking the time to give us a review!"
FRED P.
May 2017
My rental condo had an apparent underground leak and I was told by the management company that I would need to hire someone myself to find it. American leak Detection was recommended. I called them and the next available time they had was nearly a week away, so I had to wait. On the day the technician, Tony, was able to come over, I went to the location (I live 25 miles away) and he was already on the job, having found the spot where a bad connection 3.5 feet underground was losing water. He was cordial and professional, and explained everything I needed to know. He marked the location in blue for the plumber who would come later to make the repair. I am very satisfied with the service provided.
Response from American Leak Detection - Oregon
"I'm so glad we were able to help you out! Thank you for the review!"
Annalisa T.
May 2017
Determined the leak was outside. Narrowed it down to a pipe going to a hose outlet. Pinpointed the leak under the cement.
Response from American Leak Detection - Oregon
"So glad we could help you out! Thank you for taking the time to give us a review!"
Chuck R.
Mar 2017
Great service. Found the leak in a weird spot. Dug it out so we could see what the plumber needed to do.
Response from American Leak Detection - Oregon
"So glad we could help you out! Thank you for the review!"
Al T.
Feb 2017
Eric Sorenson, Leak Specialist, arrived within the specified time frame and clearly explained the process, expectations and cost. Being a senior citizen, he applied their 10% Senior Citizen Discount. Eric determined a leak rate of 1.34 gallons/minute equating to 1,938 gallons/day! He suggested I ask the City of Tigard if they will apply a "leak credit" to my anticipated large water bill. Identifying the pipe as non-metallic, he attached power to the trace wire and marked the pipe's path with blue spray paint. Before injecting inert gas into the system, he reminded me to notify everyone in the home to refrain from turning on any water devices. He located the leak under our front entry walkway about 3.5 feet deep. In addition to locating the leak, he instructed me on how to safely turn on the valve at the garage and how to properly shutoff & drain my outside faucets for cold weather. As you would guess, Eric was very friendly and informative. The next day, I received a copy of the paid invoice and detailed report from American Leak Detection via email ... prompt and clear! Thank you Eric and American Leak Detection!
Response from American Leak Detection - Oregon
"So glad we could help! Thank you so much for taking the time to give us a review!"
John N.
Jan 2017
Great, they came out and found the leak immediately which allowed the plumber to quickly fix.
Response from American Leak Detection - Oregon
"So glad we could assist you! Thank you for taking the time to give us a review!"
Willis D.
Dec 2016
Issue found and fixed until worn out part could be obtained. We contacted landscaper who knew how to replace part (floatation device) and now do not have leak. We highly recommend this company if you have concerns about leaks.
Response from American Leak Detection - Oregon
"Thank you so much for taking the time to give us a review! So glad we could help!"
Theresa E.
Dec 2016
Great service, fast response, professional.
Response from American Leak Detection - Oregon
"Thank you so much for taking the time to give us a review. So glad we could help you out!"
David B.
May 2016
unknown
Response from American Leak Detection - Oregon
"Thank you for taking the time to give us a review [Member Name Removed]. So glad we could help you out!"
Deborah W.
May 2016
John was professional, knowledgable, experienced and pleasant. He had all of the specialized tools for leak detection and took his time to be thorough. Saved us a ton of money, time and labor, as our planned excavation was unnecessary.
Response from American Leak Detection - Oregon
"Thank you for taking the time to give us a review [Member name removed]. So glad we could help you out!"
Heather F.
Apr 2016
unknown
Response from American Leak Detection - Oregon
"Thank you for taking the time to give us a review. So glad we could help!"
Andrew T.
Apr 2016
We had water coming in under the base board of our guest bedroom, and it took 5 weeks to figure out where it was coming from. We had a plumber come over 2 different times, and 3 different roofers try to figure out where in the heck the water was coming from... And no one could figure it out. It was incredibly frustrating to say the least!! Finally, John from American Leak Detection figured it out! The water was coming from our furnace. The condensation hose was not on tight enough and the water was traveling underneath the tile and into our guest bedroom. Crazy!
I can't thank John enough!
I would absolutely recommend John and American Leak Detection to anyone that needs help figuring out a water leak.
I can't thank John enough!
I would absolutely recommend John and American Leak Detection to anyone that needs help figuring out a water leak.
Response from American Leak Detection - Oregon
"So glad we could help! Thank you for taking the time to give us a review"
SUSAN C.
Mar 2016
The leak was noticed in the basement below the kitchen (really a 7" high crawl space) by an electrician. It was inside an external wall of the kitchen, and we initially thought it was coming from a leaky roof vent flashing because it had been raining a lot. A roofer had come out and placed a bit of sealant around a flashing in the area above where the leak was noticed, but the leak continued. Our insurance company recommended American Leak Detection, whom we check out on Angie's List before hiring. Melanie in the office was very helpful and dispatched their guy right away. First he checked the meter to see if it was a constant leak, then he moved to checking the walls. Because there was no visual evidence of a leak in the kitchen, this entailed starting in the wall in the kitchen above where the leak had been noticed. He made small holes in the wall all the way up to the ceiling above a cabinet. Turns out, the leak was in a hot water line beneath an upstairs vanity. Though he did detect the source of the leak, he did not repair it. We had to hire a different plumbing service for that -- not sure why -- so fixing it took another couple of days.
Response from American Leak Detection - Oregon
"Thank you for taking the time to give us a review. So glad we could help you find your problem!"
Mark L.
Mar 2016
Provider came on the day of service promptly and he was professional from the start (can't say the same about their call center). He checked our toilets, water heater and crawl space to assess the issue. Afterwards he determined the leak was likely occurring outside of the house. He used his tools and instruments to pinpoint the leak. After assessing, the provider was unsure of where the leak was due to his inability to locate the line. The tech drilled several holes into our front walkway slab and flagged a "high probability" leak site. Based off ALD's professional recommendation, I hired plumbers to tear up the slab and there were no leaks in any of those spots. They even went down 4-5 ft. At the end of it all, ALD sent me an invoice and a disclaimer saying they don't guarantee anything if the line is not found. Money out the door with nothing to show for it. They claim to be the experts in their field and strive for complete customer satisfaction. That may be true, but in regards to the work done at my house, they failed on both accounts and therefore they are getting a poor rating from me.
Kalista M.
Jan 2016
unknown
Response from American Leak Detection - Oregon
"Thank you very much for taking the time to give us a review. Glad we could help!"
Bonnie S.
Nov 2015
unknown
Response from American Leak Detection - Oregon
"We apologize that you were not 100% satisfied with our service. Our technicians and staff strive to provide the best customer service and excellent efficiency. Thank you for your review."
David S.
Nov 2015
unknown
Response from American Leak Detection - Oregon
"We apologize that you were not 100% satisfied with our service. Our job report indicates the technician performed multiple pressure tests on your well line and it held pressure indicating there are no leaks on the line. The problem may reside with a check valve or the pump foot valve. We specialize in finding leaks and are sorry that we were unable to resolve your problem."
Amy M.
Oct 2015
Very friendly and knowledgable specialist, Eric, came at the appointed time to locate water leaks in two different locations on residence. First he located an underground leak near the water meter very quickly. After informing us of his progress he then worked on the pool which had a gradual decrease in water. He located three different leaks using scuba gear. He was able to repair these leaks as well. The estimated time it would take was 4 hours, he was done in around 3. He explained all of his steps in detail. I was able to pay right then with my visa, immediately received email receipt. Very happy with results and pricing.
Response from American Leak Detection - Oregon
"So glad we could help you out! Thank you for taking the time to give us a review."
Louise K.
Oct 2015
unknown
Response from American Leak Detection - Oregon
"Thank you for taking the time to give us a review! Even though you didn't have a potable water leak, we're glad we could help you figure out your problem :)"
Licensing
State Contractor License Requirements
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FAQ
American Leak Detection - Oregon is currently rated 4.8 overall out of 5.
American Leak Detection - Oregon accepts the following forms of payment: CreditCard
Yes, American Leak Detection - Oregon offers free project estimates.
No, American Leak Detection - Oregon does not offer eco-friendly accreditations.
No, American Leak Detection - Oregon does not offer a senior discount.
Yes, American Leak Detection - Oregon offers emergency services.
No, American Leak Detection - Oregon does not offer warranties.