Approved Pro
Update Your Place Inc
Deck and Porch Service, Kitchen and Bathroom Remodel, General Remodeling,
About us
Striving to be the best in customer satisfaction, our customers are the reason we are here. We believe in delivering quality craftsmanship in everything we do. We will do everything we can to ensure you are happy with our work and our people. From Painting your Home, remodeling your bathroom to building you a deck, we've got you covered. Please give a call so we can give you a free bid and earn your business.
Business highlights
Family owned & operated
9 years of experience
Services we offer
Painting, Whole Home Remodels,Decks, Remodeling, Additions
Services we don't offer
Appliance repair
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 44
Assorted photos uploaded by Update Your Place Inc
- 21
2021West Salem Whole Home Remodel
$200000-$300000
Reviews
4.930 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 0% | ||
| 0% | ||
| 3% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 30 reviews
Kate N.
May 2024
Exterior Painting, Interior Painting
Great crew. They did a wonderful job. I would definitely recommend them.
Kathy F.
Apr 2024
Exterior Painting
Excellent workmanship, coordination and completion. Employees were professional, friendly and accommodating. I would hire this company again without hesitation.
Leslie G.
Mar 2024
General Remodeling
My remodel was done very quickly and professionally. Great company to work with. Ben, kept me informed throughout the process and kept to schedule. He was also flexible enough to do only the work that I wanted done and allow me to finish the rest.
David M.
Dec 2022
General Remodeling
Both my parents passed away this year. Creative Hand & More, took over the remodel and sale of their home. All three children live out of state and we needed a company who would do the whole process...start to finish. Ben and CC are amazing. They drove an hour to the property and met with us before the funeral. They listened how we wanted to proceed as a family. We discussed the best options and they gave us a firm bid to "freshen up" the home. Knowing the home market was changing, they pushed our remodel ahead in their work schedule. The home needed landscaping, power washing, painting inside, carpet and vinyl plank flooring and updated lighting fixtures. We got weekly updates and images of the progress. Although we missed the crazy sales market with rising interest rates, my parents lovely home was only on the market for 3 weeks. We are very happy with the outcome. We'd recommend Ben and CC for any job you need!
Nicole T.
Mar 2022
Kitchen and Bathroom Remodel
Creative Hand & More proved to be professional and reliable from our first interaction, to our last. I was so thankful to feel like our project was in good, honest, talented hands. I was impressed from the get-go when Ben could come up with creative solutions for our small space, whereas other remodelers we had talked to could not think of any solutions. The most important part was that the team was on time, on budget and respectful while they worked around our family living in the house. We would absolutely recommend Creative Hand & More, and I expect to use them again in the future.
Tamara R.
Aug 2021
Deck and Porch Service
CH&M has exceeded our expectations. The finished deck looks better than we imagined. It was a pleasure to work with Ben and his workers. They were all professional. Ben helped us with design and material selection. The project was finished on time. We have received a good value for our money spent.
Lorna H.
May 2021
Pavers and Hardscaping Service
My patio looks great! I had an old concrete slab with cracks. Ben and his team removed it and replaced it with a larger, beautiful paver patio. They also put in gravel for me, which wasn't in the originally plan. Very professional, friendly and I would recommend them to anyone looking for a good, dependable contractor.
Lane H.
May 2021
General Remodeling
It went well. They were on time and professional. Their service was within the budget. They were very responsive to inquiries.
Barbara F.
May 2021
General Remodeling, Pavers and Hardscaping Service
Excellent job and Great attention to detail Always on time and great workers Definitely would hire again!
Esther R.
May 2021
Kitchen and Bathroom Remodel
It went very well. They came in and did a good job. And they didn't disrupt me.
Emilie A.
Jan 2021
Deck and Porch Service
They built a 2 level deck that cost $40,000 and has a gutter system that is supposed keep the lower level dry. They installed it incorrectly so it leaks (a lot). When asked about the leaks Ben told us to caulk it, which would not solve the problem because the entire deck leaks, and if it leaks he should fix it. Also the roof has had several leaks in the 3 years since it was done. Each time he has come out to fix it but we continue to have more leaks.
Response from Update Your Place Inc
"Hello [Member Name Removed], I am so sorry to hear how unsatisfied you are with us. Unfortunately we have never had any contracts for work with you and it is difficult to rectify a situation when you were never our customer. We did however do some work for your parents who are of sound mind and able to make their own decisions. I have spoken with them multiple times and they have never said anything about being unhappy with our work. We have been out there a few times to address some leaks that happened two years after we installed the roof and were caused by two different wind storms. We always came out within 24 hrs and never even charged for coming out even though it was past our 1yr labor warranty. I’m not sure how you determined that the deck was installed incorrectly unless you are a certified decking expert and I was not aware of it. The system that was installed on your parents deck is working the way it is supposed to and was installed correctly. Unfortunately the wall on your parents house that the decking is supposed to seal tight against is bowed in 1 1/2” and they were told from the very beginning that it might have water that runs down the wall during heavy rains. This is the first time they have said anything to me about a problem with water leaking on the house and I have told them that when the weather dries out a bit I could try to get some bigger flashing to put over the deck to wall connection. So I can see how you might be so upset with the limited information that you had. It’s unfortunate that you felt the need to not communicate with your parents to find out what was really going on, but instead try to drag our reputation through the mud and hurt our business. I hope you feel better and got the resolution you were looking for."
Christa W.
Jan 2021
Deck and Porch Service
The company and crew were very professional and worked within Covid-19 guidelines. They were organized,neat and the completed work was excellent. We liked their work so much we are using them for another job at our home.
Diana L.
Jan 2021
Kitchen and Bathroom Remodel, General Remodeling + 1 more
I loved the job Creative Hands and More did instaling a bathroom where not had existed before. Ben always kept me informed when his crew would be around to work and when inspections were scheduled. He was very willing to answer any questions I had throughout the process. When I wanted something changed along the way, no problem. I realy liked the crew he was working with, they were very pleasant; along with the plumber and electrician. I got everything I wanted and love it.
Charlotte S.
Aug 2020
General Remodeling
Because of the structure of the garage, the doors were a unique project. I am very happy with the way they solved & dealt with the situation. I’ve had many compliments regarding the job. The cost was very reasonable & fair to both parties.
Darell W.
Jul 2020
Basement Remodel
We were super nervous as we had never done a home remodel before. We checked out all the contractors on Angies List and Creative Hands and More was highly recommended. Ben and his crew were courteous and listened to exactly what we wanted. He was a great help when dealing with city regulations and permits and kept our minds at ease while our remodel was right in the middle of pandemic. The new bathroom, living room, 2 bedrooms and soon to be kitchen look AMAZING! Thank you so much Ben and crew. We will be using them again!
Response from Update Your Place Inc
"It was a pleasure working with you on your beautiful project. Thank you for your kind words. We are very proud and grateful to have an amazing team. Very excited to be working together on future projects. Enjoy your amazing space. Peace~ Ben & Katcina Smith (Owners)"
Carol H.
Jul 2019
Deck and Porch Service
From estimate to finish I couldn't have ask for a nicer experience. Ben pressure washed my deck (an boy did he wash my deck) It has been years since the last washing. What a job I kidded Ben about the saying measure once, twice & thrice and then cut. I would recommend Creative Hand & More Inc. you will get an excellent job and see someone enjoying their craft.
Kare R.
Jun 2019
Deck and Porch Service
Professional company with all of the skills needed to do the job! The owner was responsive and allowed us to do some pre-work in order to save costs. He maintained good communication with us and checked on the crew's work daily. He even spent the last day working on it himself. For the price we paid I would have expected the rails to have been finished, but I overlooked this in the contract (and now we are spending time and money ourselves painting). The deck is built to last, and we can't wait to enjoy summer evenings on it!
Craig K.
May 2019
Deck and Porch Service
The project went very well. Ben is professional and kind, patient with questions, and transparent. He installed a side door that we added screen to at the last minute which didn’t faze he or his crew. And his crew was efficient and trustworthy.
Michelle E.
May 2019
Deck and Porch Service
Ben and Katcina are amazing to work with, very responsive, professional, prompt, and easy to work with. I needed a long paver pathway in my backyard. Ben came out took measurements and developed the pattern to make my backyard look amazing. In two years this is my fourth project using Creative Hand & More and I look forward to working with them again in the future to make my house the home I want it to be.
Della B.
Apr 2019
Kitchen and Bathroom Remodel
Ben and his crew did a fantastic job. It was great to see the attention to detail and patience with the customers needs.The quality of work was great and we were left completely satisfied with his work he adapted well to our ever changing plans. Our contractor search will be much easier for our next project, because we already know who we will hire.
Barb S.
Dec 2018
Deck and Porch Service
I learned of Creative Hand & More from a friend who is a neighbor to someone Ben had done work for. Those people were So Satisfied that they bragged to their neighbor, my friend. So when I asked my friend for a recommendation, she told me about Ben and Creative Hand & More. Ben came out right away and gave me an estimate, I agreed to it. It was for gutters and fascia and soffits. We knew there was some dry rot. When he opened it up he didn't find any more than what we saw at the beginning. He stuck to the price, did not find any additional dry rot. He and his crew did a very good job. He went over and above what he contracted to do. His was the second bid I got. And he under-bid the first by more than half. He's very kind and polite and thoughtful. The thing that was most outstanding about Ben is that he's a man of integrity and honesty. And it's so refreshing! I would highly recommend him, his work and the company to anybody.
Jean T.
Jun 2018
Deck and Porch Service
Ben was excellent right from the beginning. I had a few other much higher estimates but I think they did not want to take the project on. Ben was reassuring from the beginning and gave a much better price and then estimate. The work was done when he said it would be and progressed smoothly. It is now complete and looks absolutely beautiful. The cement contractor put in a stable floor with a beautiful pattern and paths and steps. I would definitely hire Ben again for anything else. He is reliable and answers questions and was available at all times when I had questions. I will add a photo when I can find my phone attachment.
Dick C.
Oct 2017
Deck and Porch Service
Our deck needed to be replaced. Creative Hand & Hammer came to the rescue. They adjusted their schedule and worked long hours to get the job done by the time we needed. They are very meticulous in everything from planting the supports to the finishing touches. The deck looks great and will last forever thanks to Ben and his crew. We will be contacting them again in the spring for another project.
Jana M.
Jun 2017
Deck and Porch Service
Very professional, high quality work, timely & reasonably priced.
Response from Update Your Place Inc
"Thank you, We thoroughly enjoyed working with you !"
Jane D.
Apr 2017
Deck and Porch Service, Kitchen and Bathroom Remodel + 1 more
I, with every confidence, would highly recommend them for any projects you may be considering hiring them for. They were not only extremely nice and responsive to deal with but their integrity was top notch. They honestly cared about my projects and were patient in the process. There were some challenges with each of them due to the nature of my home and Ben and Katcina were both super creative in helping to determine the best approach. Their prices were very fair but I also felt that I got more than I paid for and they went above and beyond what I expected. They paid attention to the little details which I unbelievably appreciated and with any project as I made little changes or additions they took them in stride. The more they had to accomplish the more I got the feeling that they could handle anything and handle it well. I would not hesitate to use them and recommend to anyone I know. I plan on using them in the future as well.
Response from Update Your Place Inc
"One of the many things we love about what we do is having the opportunity to meet people in our community. Thank you for allowing us to be a part of creating changes to your home, and being such a pleasure to work with."
Licensing
Bonded
Insured
Licensed*
Trade License Number
ccb226410
Trade License Authority
State of Oregon Contractors Board
Trade License Expiration
10/04/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Update Your Place Inc is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Update Your Place Inc accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Update Your Place Inc offers free project estimates.
Yes, Update Your Place Inc offers eco-friendly accreditations.
No, Update Your Place Inc does not offer a senior discount.
No, Update Your Place Inc does not offer emergency services.
No, Update Your Place Inc does not offer warranties.
Update Your Place Inc offers the following services: Painting, Whole Home Remodels,Decks, Remodeling, Additions
Appliance repair