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"Replaced driveway ... excellent work ... competitive quote ... arrived early and completed the job ahead of schedule ... ran into a few problems but handled them in a creative manner ... very satisfied and would hire again"

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Joe and his crew are some of the hardest working individuals I have met and I have met a lot. Joe was prompt, responsive, informative and polite. The work described each day was completed and left in a usable condition as best possible. Because of the slope of the driveway, size and retaining walls, all of the work was difficult. The work took about 7 days spread over 2 1/2 weeks because of rain. The quality of the flat work was excellent. The retaining walls were very good. Because some of the sidewalk belonged to the city, permits and inspections were required which Joe took care of. Everything passed no problem. All debris was hauled away and everything put back as best possible. Joe hauled away 70 ft of wood fence I had torn out for free."

"Outstanding result! The quality and appearance of their work is amazing. They were punctual, extremely clean and efficient. Our driveway looks beautiful and their bid was one of the lower ones we got. I was impressed with their professionalism and over all service!"

"Kody did a wonderful job. Our back, sides, and front yard, as well as our roof, look amazing. All the blackberry bushes are gone and have been sprayed. Great price as well he came as close as he could to the budget I was trying to stay at. Can't wait to see what we come up with for the landscaping grass fireplace and room for a garden."

"Ron was great contractor to work with. He and his team provided a high quality product and at reasonable price point. He was easy to communicate with and flexible to meet our needs/desires. He was also very transparent and honest and all work was done according to stated timeline. Definitely the best contractor that I have worked with and look forward to working with again."

"The team did an excellent job. They worked until work was done. Very good quality work."

"The three person team put down a double layer of pond vinyl after clearing out the necessary large rocks, pebbles and bamboo. They built up the sides more. They worked well together and made some adjustments where I wanted them to. The end result was very satisfying!"

"Big thank you to Fermin and the team at West Coast, they were amazing! They went above and beyond. We have a flat portion of our roof, which is apparently more difficult to install, and it was hard to find a company that would do it. They not only did it, but added slope to it for us so that it's not a flat roof anymore. So awesome! They put on a new roof, vents, and gutters, painted our outside trim, and did a great job with all of the woodwork that was rotting and had to be replaced. But above all, they were friendly, flexible and very reasonable. We will definitely call on them again if we have any roofing or painting jobs"