
SOUNDVIEW PAINTING LLC
About us
Established in October of 1992, and based in Beaverton, Oregon. Soundview Painting LLChas been providing the highest quality residential painting services for the past 3 decades. We are licensed, bonded, and insured. We have painted some of the nicest homes in the Portland Metropolitan area, while working with some of the most well known home builders in the area. We have many repeat customers and have built great relationships with 100's of homeowners and businesses including Nike. We offer free estimates, as well as senior and military discounts. Call us now to learn about our spring special offers.
Business highlights
Services we offer
AND COMMERCIAL, CUSTOM PAINT MIXING, DECKS, DRYWALL REPAIRS, HOMES, INTERIOR & EXTERIOR PAINTING, NEW AND EXISTING CONSTRUCTION, PRESSURE WASHING, RESTORATIONS, SMOKE & FIRE DAMAGE. Residential and Commercial, STAINING WOODWORK, TEXTURED CEILINGS, TRIM WORK, WALL PREPARATION, WALLPAPER REMOVAL, WOOD FINISHING
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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18% |
I had in my contract that after our deck was removed in the Spring 2015, Soundview would return and paint the part of the house where the deck had been covering. In early February, I noticed that our address numbers had been removed during the painting and they had forgot to put them back up. I emailed Bart and asked him to replace our address numbers as it was hard for people to find my house. Bart said he would come by and replace the numbers. This was not done for over 6 weeks and several emails.
I also had stated at that time that I would be ready for the paint job to be completed in the summer and I would be emailing them to finish the job as the deck had been removed. I understood it would have to be worked in as it is the busy season for house painters, which is why I emailed several weeks in advance, so Soundview could plan a day to finish my house, which had been paid for in advance.
The correspondence that we received from the owner Bart regarding our request was the most disappointing part of this process. Bart was rude, dismissive, short, and down right nasty in the email responses we received when we asked him to finish a job that he was under contract and had been paid to do. We were patient in the beginning and would wait for him to respond to our request for several days to weeks. He even lied about coming by our house to finish the job in July but the paint was not left out. He never communicated to us that he was coming by so of course we never left the paint out, but we were home all summer and he did not stop by and lied and said he did. Wouldn't someone at least email, text, call, or leave a note if they stopped by to do a job they were supposed to do?
When we called him on that we received the following emails
On Aug 28, 2015, at 6:58 PM, I wrote:
Hi Bart,
I have not heard from you after you said you would finish my house several weeks ago, when we emailed early July you said by the end of July . Can you please make time to finish my house. You said you would get to it at the end of July? Can you let me know which day in the next two weeks you can do it please? I think we have been more than patient. Thank you.
ES
Have a great day!
Bart Replied- On Sep 10, 2014, at 6:44 AM, Soundview Painting
First I said middle July and second I came by twice nobody home and paint wasn't left out!! I will be working out if town until sept. 13th then I can come by when I'm back
Sent from my iPhone
we responded telling him he needed to give us notice he was coming by. He responded below
From: [email protected]
Date: Mon, 31 Aug 2015 13:32:47 -0700
I don't need attitude!! Period it I will just say screw it
We responded saying just do your job and tell us when your will be there or forget it. He responded over three weeks later.
From: Bart ([email protected]) You moved this message to its current location.
Sent: Fri 9/18/15 1:53 PM
If you leave paint out Monday I can come by and touch up back side !! Don't have time but it's going to be dry ! I will come by between jobs
They finished the job on that Monday Sept 21, 2015. The work was terrible and we have to hire someone else to redo the entire back part of our house where the deck used to cover.
He said he would have to prime all items with a special primer since the paint on the cabs were lacquer. He said he would sand everything since putting a latex paint on lacquer would not adhere. His first day he enveloped the kitchen in plastic, lightly sanded and put on a primer. Next time he came he put on two coats of latex paint. The next time he came he took down the plastic and cleaned up the area.
I was in another town while all this was happening except for the last day. I learned from my wife that the first visit was occupied by this painter and owner telling my wife all about his physical muscle building experience, his real estate investments and a complete run down of just how great a person he was physically and so forth. Out of the four hours he was here he worked one hour while his associate did most of the work. When I came home my wife was upset that paint residue was on everything in our family room. I asked the vendor why his plastic tent failed to protect our furniture. He said my wife turned on the air conditioner and that he told us not to do so during the time he gave us his bid. My wife overheard his comment and said that on his second visit he was shown the paint residue. His response to her was "I'm really am sorry but I forgot to tell you not to turn on the air conditioning". I told him what my wife said and he said nothing. Caught in the act of lying. We had to have a professional cleaning person come in and clean off everything we could.
During his clean up I mentioned he missed painting part of the cabinets. His response was he didn't know how he missed it but would take care of it when he brought the doors back and the drawer fronts when he finished spraying them in his paint booth. He called a couple days later and said he was bringing back our shelving and a few of the doors. When he arrived I notice the doors were dull and chaulky, not smooth. He said there was nothing wrong with them but I said the door should be the same as the boxes, a smooth feel and not a rough feel. He stomped off with the doors I had pointed out.
Two days later he called and said he was going to bring all the doors and drawer fronts over to our house since he finished painting them. He said he would be at our place at 10:30. I told him we had real estate appointments and would not be here but could do it in the afternoon. He said my doors were in his way and he needed to get them out of his paint booth. He then launched into a tirade calling me names and just before hanging up on me said he was going to take all our cabinet doors to the dump.
The next day I called and left a message that stated what I would do if he did not return our cabinet doors and fronts which included turning him in to the police, to the BBB, to imbed a review into the internet and sign up with Angie's List and enter a review there. On Monday he called and asked if he could bring over the doors. We made an appointment to do so. He brought them over and left. He wanted the balance of his money right then and I said we would mail it to him. My wife was gone but when she came home she took a roll of blue tape to indicate where the cabinets were still not done professionally. They had fingerprints, hand prints, smuges, unpainted areas and areas that were already pealing of new paint. I took a sample of the doors to another painter who was highly recommended. He immediately asked if he could scrape a small section with his fingernail. The paint came off like sunburned skin. The painter did not prime the door like he said he would. To make the doors work would mean sanding all the paint off which, on 23 door and 9 drawer fronts, would be excessive in terms of time and money. He said the only thing we could do would be to have new doors and fronts made and painted. And that is what we decided to do.
We threw out the all of what the painter did and bought all new raised beveled doors. By the time we ended this scenario for new cab doors etc. it cost us $1446, $146 over the balance of what he said we owed him. While I was having the referred painter look at Bart Sullivan's work, Bart Sullivan happened to call. He said for us to keep the $1300. I told him of the evaluation regarding the fact that the paint was not sticking and came off easily with a fingernail. He accused me of not letting the paint dry. I had Bart on the speaker phone and the referred painter told me to ask what primer he used. He told us the brand of primer. The conversation continued and a couple minutes later said he didn't prime the items at all since I told him I had sanded the doors. I told him it was not my job to do his job and so in the end we found him lying about the primer question and at the same time admitting he didn't prime at all.
Bottom line---never let Bart Sullivan give you a bid on any project weather drywall or paint. How this guy could be in this business and treat people the way he does is scary. Including his personality.
"This was not my business, it was another business name or owner was not me."
"This job was done from a business that was not mine, wrong info."
Licensing
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