Get matched with top fireplace pros in Butte Falls, OR

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Roy was prompt and did a great job. We thought his price was very reasonable."

"I called Korte at 10.00 a.m. and Andrew called back at 3 p.m. He came and had a look at what kind of equipment was needed and next morning , showed up with his workers and replaced the old furnace, and the next day the heat pump was in. They cleaned up wherever it was needed and were very good workers. I would recommend Korte Heating and A/C to anyone who asks. This was such a good experience, all round. The workers are good and kind , no cussing and yelling, and Andrew is very on top of things."

"On Tuesday 09-29-2020, Joseph came to my home to clean and inspect my fireplace and chimney. The first thing I would like to comment on beyond his obvious knowledge and skill with fireplace tech is that he's also a wonderful and caring person. I could tell that he genuinely cared about me as well as the task at hand. I have two canes that I need to move about. He could tell that I have cretin issues with some day to day things. He helped me with a couple of items that were not even related to the chimney job. He didn't have to do that. Joseph is an amazing person. We had a wonderful chat too. It felt like I was visiting an old and trusted friend. He performed a detailed inspection of my fireplace system, cleaned everything well, pointed out a few minor issues, and then made a few repairs. When done, he cleaned up his workspace and collected his tools and ladder. As you might imagine, cleaning fireplaces and chimneys can be very dirty work but he is very skilled and he was super careful. I had nothing to do after he had packed up his gear and left. He then told me that the fee was just as quoted on the phone when I made the appointment. NICE! We ended the visit with a pleasant chat in the driveway as he packed his truck and then he was off to his next job. I absolutely and highly recommend Joseph and 'Lucky Chimney & Dryer Vent Services'. If I could give more than 5 Stars, I would. Thanks Joe! Your awesome... :)"

"Excellent Justin was extremely professional and informative. Answered all my questions"

"In and out in about ten minutes; invoice listed items done/checked that weren't; first fire after their service, I had a slight flue fire from creosote remnants left on top of secondary burn tubes."

"In October, 2020, National Heating & Air Conditioning installed a Carrier brand ductless heat pump/mini-split system in our home, including 1 heat pump, 3 heads, and 3 hand-held remote controls for $6,992.00. We were told it would offer us “zone control.” and to “set it and forget it.” Within a month of installation, the system was malfunctioning; all heads produced heat any time one head called for heat meaning, no zone control. After the technician and Rick Milne, the “Comfort Consultant” from National confirmed the unit was not operating properly, they suggested we would need wall mounted thermostats installed to fix the problem. We wanted the system to work as we were told it would work, with the remotes that came with the system. We opened a claim/complaint with Carrier. Rick and Len Winkler, the Carrier Service Tech Mgr. began contradicting themselves by suddenly saying the system was working “exactly as it is engineered to work” while simultaneously saying the only solution to the “problem” was “wall-mounted thermostats” that they would “not charge us to ‘buy’ or have installed.” After 5 months of gas-lighting, giving us the runaround, we insisted they “repair, replace or remove the defective system and refund us.” They chose the later—and this is after Rick gave us his word that he’d “do whatever it took to get the system working properly.” On the day of removal, they tried to have us sign a customer satisfaction guarantee that was not given to us on the day of installation that said if we were not 100% satisfied with the system, they would remove it. When we suggested they should have given us that agreement to sign the day of installation, we were met with more gaslighting, telling us the reason for that was because they were not doing paperwork during COVID. NOTE: They had no problem doing the paperwork on the day of installation for receipt of payment for the system, and giving us the owner’s manual that told us exactly how the system should work. We now have a DAIKIN brand ductless heat-pump with 1 heat pump, 3 heads, 3 hand-held remotes, fantastic zone control, and exceptional customer service from another local Heating & Air Conditioning provider who has received the “Best of The Best” award several years in a row, for obvious reasons! Daikin offers a far superior warranty on BOTH parts AND labor—twelve years on both! Every extra penny we spent has been worth the difference to have a properly operating system and to have prompt response time to all forms of communication!"