"Tom and his team were wonderful to work with. They not only explained every step of the way to me, but they worked with me, and got me the best system for my home at an affordable price. The installation was seamless, and the crew cleaned up everything afterwards. I cannot say enough great things about Papa T’S Heating and Air from the first call to the end of the install and beyond. They were phenomenal!"

"The estimate and scheduling went great, install seemed OK, until I was told my electric line going to unit had no power. Installer said he'd checked a breaker that was off by turning it on but nothing happened so he turned it back off. I assumed (like an idiot, without confirming for myself) that this was the breaker to my hot tub which is not in use. Called an electrician out next day and paid $175 to be told my breaker was off. Never felt so stupid. Flipped breaker on and since it was evening and I do not live in the house because it's being renovated, set unit on "cool only" mode and left. When I returned next day it was 97 degrees in the house. The high outside was around 70. I called first thing Monday morning and they got someone out by noon to fix it. This gentleman was great- polite and competent. He rewired everything and fixed some other things that had been done wrong. It has worked fine since. So, there was an initial screw up, but they were courteous and quick to repair it. Their customer service has been great. I'd use them again, tho I'd request to not have the same crew that installed this system. My house is old and a bit unusual, so maybe it was just something those guys hadn't run into before."

"Charlie arrived as scheduled. He was professional, courteous, and efficient with his evaluation. Capacitor was replaced and coolant topped off. A/C worked again! Pleasure doing business with him."

"Our condo is 25 years old and had a new HVAC system installed. Never sat down, took no breaks and made sure I had heat. The next day they came in and got a 2 ton ac."

"Efficient installation & courteous workers."

"SEE ABOVE
Replaced the mother board for the downstairs unit
Cleaned and services the unit- upstairs and down
Completed everything on time, and was extremely pleasant
"

"New home owner so needless to say there has been some bumps in the road and this was no different but he was patient and understanding and he got me and my kids out of the heat and I appreciate that."

"BND Mechanical came out and inspected the job. They gave me a price and stuck to it. The work discussed was the work done. The deal was done with a handshake as I trusted Ben from the start. They cleaned everything up and filled out all the warranty and rebate paperwork for me also."

"They were extremely punctual for both the estimate, and the actual installation, with full explanation of how the machine works including the comparison between the cost of a tankless and a standard heater,. In addition, there has been some vibration noise (that only one member of the family can hear!) and they have been extremely thorough in working to lessen it, while being cheerful through the whole process, despite having to make extra trips to do so."

"Nice professional job. They checked entire installation to make sure it produced power before leaving."