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"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"Alan was running late, but he called to inform us and asked if it was OK to still come out. He not only did the contracted work quickly and neatly, he found 2 other problems with our sink and asked if we wanted him to fix those also. Everything was done beautifully and our kitchen was perfectly clean when he left. The cost was just what he estimated. We were very happy with everything."

"They are a full service Plumber and I needed some work done on my septic system. I have no complaints at all. They were fast, knowledgeable and have great customer service. They’re top notch."

"I was kept informed of every task and what it entails. Very professional. What I liked most is that he let me pick up the faucets and toilets, which saved me a lot of money."

"William did a good job of preparation and cleaning."

"Henry Excavating was recommended by a colleague who had used them years ago when their blue max burst. I'm very glad I had kept/found that little post-it note with Roger Henry's phone number. He responded to my desperate call that morning and had us leak-free and resting easy within a couple hours, and the wait of one week for his team to do the installation was painless with only a garden hose up the driveway. Also, take into account that the money/time/effort/heartache saved by non-digging is worth hundreds of dollars alone. Henry Excavating (Roger Henry) is professional and highly recommended."

"I had posted a negative review for this company yesterday. There was a miscommunication. This company did come and check the problem. Problem was I did not know that they came and thouht I was being abandoned. Apparently I caused the problem not them. They are coming back to resolve the problem. I was wrong."

"Installer and helpful arrived in a timely manner, and the installer was particularly polite. He re-rolled the supplies into mini-rolls for ease of use, and he alone did the installation. The helper was there mostly to move boxes."

"Thank you for the amazing installation your team completed on my windows over the past two days! The quality of your products is outstanding, and I can’t wait to have my bathroom done next. Your company is truly the best—100% would recommend to anyone. A special shoutout to your installer, who treated my home as if it were their own and left everything spotless. Truly top-notch service!"

"They were very curtious and thorough.Also moved all my furniture and put it back! They were such a joy to have."