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"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"I was at the apartment building I owned and was notified by a tenant while I was there that a pipe was leaking in the laundry room. This was on 3/8/2010 around 6pm in the evening. I contacted Alan while at the apartment building. He had a job he was doing that evening so swung by the building on his way to the other job to put a temporary patch on the pipe so it would hold. He scheduled me in for the following week (3/15/2010) and accomodated my schedule since I was going on vacation the next day. It took approximately 1 hour to do the repair. He cleaned up after he was done and the piping is in great shape now. The total charge for both visits was $150 total. I own multiple apartment buildings & rentals and have used Alan on multiple occasions (5+ times), including installing a water heater in my own home. I will continue using him based on my experience with him in relation to price & quality of his work. I have used other "A" plumbers on Angie's List and find the price of other plumbers is very high for the amount of time they spent doing the job. Alan is more reasonable in regards to price. Alan charged me $175 for another plumbing repair job based on a quoted estimate over the phone where another plumbing had provided a quoted estimate of $425. Quality and pricing are Alan's Plumbing strong points. Because he is a one man shop though, he is very sensitive to his schedule. Sometimes he can be hard to get hold of because he takes his own calls and if he is really busy with a plumbing job, he will not pick up his cell phone while in the middle of his work. He will typically get back with you that day though (and most times within a couple hours) from what I have observed in our relationship as plumber and landlord, which is fine by me. Also, because he is a one man plumber, sometimes he can get backed up. He might give you a time of 10am to be at the job and be there around 11:30am. That had happened on this particular plumbing job. I would give him a window of time based on the time he tells you. Expect a 2 hour window around the time he gives you. Most plumbers will give you a window of time anyhow. Overall, I am very satisfied with the work that Alan has provided so far and will continue to use him on my own home and rentals. I have used other plumbers on Angie's List that were "A" report plumbers and stopped using them due to issues involving the prices they charged and the ultimate quality of their work. Alan has been the plumber I have stuck with. Again, he may not pick up the phone right away so leave a message and give him a 2 hour window from the time he tells you. If you are fine with that, he is a good plumber."

"They are a full service Plumber and I needed some work done on my septic system. I have no complaints at all. They were fast, knowledgeable and have great customer service. They’re top notch."

"I was kept informed of every task and what it entails. Very professional. What I liked most is that he let me pick up the faucets and toilets, which saved me a lot of money."

"William did a good job of preparation and cleaning."

"Went wonderful, They were very respectful and got the job done in a timely manner…. FAST DRAIN Will always be my go to company"

"Henry Excavating was recommended by a colleague who had used them years ago when their blue max burst. I'm very glad I had kept/found that little post-it note with Roger Henry's phone number. He responded to my desperate call that morning and had us leak-free and resting easy within a couple hours, and the wait of one week for his team to do the installation was painless with only a garden hose up the driveway. Also, take into account that the money/time/effort/heartache saved by non-digging is worth hundreds of dollars alone. Henry Excavating (Roger Henry) is professional and highly recommended."

"I had posted a negative review for this company yesterday. There was a miscommunication. This company did come and check the problem. Problem was I did not know that they came and thouht I was being abandoned. Apparently I caused the problem not them. They are coming back to resolve the problem. I was wrong."

"Installer and helpful arrived in a timely manner, and the installer was particularly polite. He re-rolled the supplies into mini-rolls for ease of use, and he alone did the installation. The helper was there mostly to move boxes."

"Everything went fantastic from quote to install. The salesman come out measured and showed me some samples. He then walked me through the quoting process and asked me if there was anything I wanted to change about my existing products. I’ll tell you I hadn’t even thought of it until he asked. We changed some styles of windows to better suite my needs. When I the windows got put in the crew was efficient and quick. They cleaned up after themselves and showed me how to operate the new product. Fabulous experience"