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"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"The experience went well. Alan came at the agreed upon time and quickly started on removing the clog. The cleanout downstairs was unavailable due to the basement being finished so he had to run the auger all the way down from the upstairs kitchen drain. The process did not take that long and the drain was cleaner than it has ever been before. He then gave some advice to prevent the clog from happening again. After that he spent about 30 mins answering questions about the plumbing in my house that we had just purchased. He did not have to spend time doing this so it was greatly appreciated and he will be our go to plumber."

"Eric has done multiple tasks for me. He did two bathroom remodels for me at a prior location for which I’ve left reviews. I’m just mentioning it again as I sold that condo and a big factor for getting it sold were the beautiful baths. I moved into a new build recently and had Eric complete some changes including an oversized closet in the utility room which was a wasted space. I asked Eric to install shelves to convert to an additional pantry. As usual he was very detailed and particular as how to complete. We discussed wood vs wire shelves and Eric gave me the pros and cons. Once we decided upon wood shelves Eric was frustrated in finding good wood to install. I so appreciate that he was particular in making sure I had proper and long lasting shelving. He was able to add side shelves that I never contemplated, taking full advantage of the space. They are so awesome. His in-depth knowledge and expertise of home maintenance and remodel never ceases to surprise me. He’s very thorough and particular with the materials and brands he chooses as well as being picky with his own work and in turn that is gratifying to know a job is well done and lasting. I can’t recommend Eric enough."

"Excellent job!  Purchased an Angie's list super deal of 2 hours of plumbing for $160.  These guys did an amazing job!  Removing my old water softner was complicated; it was full of salt, water, and the emergency drain was missing.  The water softner was in a utility closet, and right outside the closet was carpeting.  When everything was all said and done, you couldn't tell they had even been there.   Actually, you could tell they had been there because they cleaned where water had been leaking from the old water softner onto the concrete floor, fixed some drain lines, secured my water line to the ceiling, and secured an electrical power strip...I didn't even ask them to address those issues.  Couldn't be happier with my experience!  Also, I figured I would be responsible for disposing of my old water softner and I was wrong, they loaded it into their van and disposed of it for me.
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"Called 5/19/2014 to make an appointment talked with Derick said "he could come by in about 20 minutes" arrived before the 20 minutes were up. Showed him what I had found as I was going to replace our toilet. He looked at the flange and what I thought was the lead drain pipe soldered to the flange. He said " the pipe wasn't soldered to the flange it had been on there so long it just appeared to be". He separated the flange from the pipe told me he would have to go to Lowe's to get a new flange and would be back in about 20 minutes. Before he left we discussed the price for the work being done. When he came back and was installing the new flange we talked about the cost for him to install the toilet while he was here. I had him also install the new toilet. Installed the flange, new toilet and everything is working just fine.
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"Jeff came over for an evaluation within a few days and provided an estimate within 2 weeks from the first call. He replaced three rotted wooden exterior panels with 1/4” rot free PVC sheets and added a trim to make them look even better than before. Microwave installation was straightforward. He was conscious about in keeping the kitchen clean."

"This would have gone pretty well except that when John (son of Henry) came to look at the job he told me that they would save and replant the bushes and plants that would have be removed to make their initial hole at the curbside city water connection (about 2'x 6' on surface). This was necessary to allow their underground-pipe installer to reach the depth required. When it came to "replacing" the plants, all they did was dig some holes in what was now a clay surface, pick up the plants with what topsoil balls remained around their roots and put them in the holes, doing little else to properly replant them. I have had to get my landscaper out to finish the job. They did do a very nice job of connecting the new copper water line to the house waterline in the basement and cleaned up well. City inspector checked both ends and was satisfied. Bottom line: if this installation had not had to start in our street-side garden, but maybe just in our lawn, I would have been happier with the results."

"Workers showed up half hour early which is good by me. They cleaned out all 3 sections of system without being told to. Kind of surprised to be charged $100 extra to do gravel filter but I am glad it is all done for this year."

"Installer and helpful arrived in a timely manner, and the installer was particularly polite. He re-rolled the supplies into mini-rolls for ease of use, and he alone did the installation. The helper was there mostly to move boxes."

"They were very curtious and thorough.Also moved all my furniture and put it back! They were such a joy to have."