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"Absolute WORST experience I’ve ever had with a company! They are extremely predatory and convinced my 63 year old mother that she had to sign the contract THAT DAY, and she didn’t even understand what she was signing! The first day they were scheduled to do the job, they showed up hours late, and said they “weren’t the right crew to do the job”. We then had to wait a couple weeks for a different crew to come, and when they came they said they weren’t the right crew to do the job either!! 2 weeks later, ANOTHER crew came and said THE SAME EXACT THING!!! So after 3 times of getting the runaround, I was completely FED UP with this horrible company and decided to cancel the contract. They FINALLY did let me cancel, but are demanding we still pay $600! After all they put us through over 3+ months, they had the nerve to charge us $600 for an outlet! PLEASE AVOID THEM AT ALL COSTS! All they care about is dollar signs, not about the QUALITY of their work or customer service."

"They were wonderful . Great work good to talk with. they also went above & beyond. They did a fantastic job. I would recommend them to everyone."

"They did amazing job and was very professional. They are truly an amazing group of guys. I enjoyed talking to them while they did my concrete. They made sure everything was done correctly. When we have company come by they admire the job that was done by them. I recommend them their work it is 10 out of 10 you won’t be sorry if you need any concrete done. "

"Signed a contract back on April 2, 2025. They were supposed to be out on Wednesday, May 21. They called me two hours before they were supposed to be here to cancel because of the chance of rain. We had zero rain here from 7:45 AM all the way to 3:30 PM. I wasted a vacation day as well. Contacted my salesman. He tells me he will get back to me. Here we are two days later and still no idea when the appointment is supposed to happen. Communication is poor at best. Amazing that a company that's been in business this long plays games like this."

"Smiling wide and looking professional when they pulled along outside of my house. My very first impression of these guys was they look great they come prepared and ready to work. I had a nice conversation with Braxton the owner of the company and I told him what I wanted and how I would like it. The man did a wonderful job at making me feel comfortable and confident with this job. That?s just the beginning as they start to tear in and get down to business you can really tell that these guys care about the customer and care about the work that they leave needless to say I was 100% completely satisfied and happy with this company I will definitely be telling my friends and family about them and if I ever need anything concrete work again they will be the guys I call !!! Great work guys thank you "

"EXCELLENT WORK"

"They came out to start the project (9/19/25) just as it was getting dark outside which was my first clue something isn't right with this company. Less than a month after having new asphalt installed, weeds are poking through and causing bulges. They have several areas where the asphalt is uneven and "bowled" areas where rain collects in the middle. Several locations where it wasn't filled in and several cracks within the first day. I contacted the company several times to come back to fix the issues. They responded saying they'll be back out on certain day, but always had excuses only when prompted on why they never showed up. Now no responses after a month. Several of the neighbors had this company installed asphalt on their driveways. All have complaints on how unsatisfied with the job they did. I measured and only get about 1" thickness when the contract clearly states 2.5" poured and will be 2" after rolling the final surface. Photos were taken next day and the weed photos are about a month after install when I noticed (10/23/25). Going to be interesting to see it after it's first winter when ice heave breaks it up even worse."

"From start to finish, my experience with Rogers Basement Waterproofing was the the kind of experience we all hope for when hiring a professional. I contacted Rogers initially to get an idea of how to start addressing external moisture issues around my home’s foundation. My plan was to start by having new downspout/sump drainage lines installed, but my goal was to find a trusted company I could have confidence in for addressing future foundation/basement issues that are inevitable in aging homes. Shortly after my initial call, Nick contacted me. At our appointment he arrived promptly and took the time to listen to all my concerns. He was so knowledgeable, patient, and easy to communicate with. He answered my millions of questions, and I never felt rushed or pressured. In fact, I felt so impressed with that consult that I signed a contract on the spot—something I never do—for installation of drainage lines. The day before the scheduled work, Nicole—the Office Manager—contacted me to confirm and answer any questions I might have. I did have a request concerning one of the lines, and she relayed that request as soon as our call ended. Within minutes, I was contacted by Nick that my request was noted. Nicole was so incredibly nice that it further confirmed that I’d chosen the right company. On the scheduled day, the 4 man crew arrived on the dot. Shortly afterward, Nick stopped by to see how the work was going and to see if I had any questions/concerns. The crew, Zach, Craig, Hunter, and Josh were the hardest workers ever and couldn’t have been more friendly and pleasant. All four, and Nick, went out of their way to put my mind at ease about the process. The crew are more than skilled workers, they are craftsmen. They did meticulous work and went above and beyond. While routing a line to avoid tearing up a garden bed, a huge rock had to be hacked out of the ground. It’s now a cool garden feature since one of the crew kindly offered to wash it off and haul it over to one of the garden beds! The terrific crew were so efficient that the work was completed in under four hours. You literally cannot see where the trench was dug. Last night, we had a gulley washer rainfall. My neighbors probably thought I had lost my mind standing in the street in the rain in the dark with a flashlight—but it was so great watching the rainwater pouring out of the new drainage pipe ? The entire experience with the folks at Rogers felt like I was working with family. Just amazing. I’m so happy to have found a trusted company to turn to if future foundation/ basement issues arise. Highly, highly recommend Rogers Basement Waterproofing!"