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"If I could offer 0 stars I would. And I’m sure this review among all the others will be filtered as well. We are now going on 3 months of an unfinished job from Bobby specifically. This whole process has been completely disappointing. My grandfather originally called around looking for someone to help replace springs on an original garage door that was installed on the house over 30 years ago. Bobby and his associate showed up in an unprofessional manner with a sort of arrogance about him that I did not like from the get go. The request turned quickly from requesting replacement springs to Bobby upselling an entire garage door to my grandfather. Going from a $700 job to around $3500 was the first red flag. Why would you recommend an entire door that has held up for so many years, along with other original doors in the neighborhood that still stand. Ok we will give this a shot. Bobby showed up with zero paperwork, pamphlets anything about his business aside from a descaled truck. He had what looked like paint swatches for colors for doors but did not present my Grandparents with any options for them to choose from. Colors, styles, windows, accessories, nothing yet was quick to try and get them to order a $3500 door that he promised would be better , more insulated and great quality compared to what we originally had. The professionalism was just not there especially the way he was talking to my grandparents. Timeliness is not there with him either. He spoke about military family background and understanding being on time and proper jobs yet when he stated he would be to the house by 9-10 am and didn’t show up till 2 pm , that was the second red flag. Not once did Bobby reach out with any updates for my grandfather either. The following day he stated he would come by with a pamphlet of Options for windows and colors , which he should have done originally upon meeting. Who are you to decide what my grandparents like and want for a door? Again, timeliness was not there. Waited around all day till around 3 pm for Bobby to randomly show up even when my grandpa would reach out for updates times. Unprofessional to not update your customers with times especially when you say you will be by early morning and we wait around and change plans to be sure we are home. We were told because we wanted windows it would take a bit longer to get the door, understandable as long as we were getting what we wanted. But it wasn’t Bobby who came to install the door. It was someone else who ended up leaving behinds numerous nails in the drive where we ended up having two flat tires from running them Over! The weather strip was removed from the outside and Bobby claimed he would be by the following day to do it himself because he did not trust the original installer to do it the way he liked. My grandpa was given excuse after excuse why Bobby coolant show up, claiming family emergency, hurt back or shoulder so we went weeks without seeing or hearing from Bobby. When he did finally show up, he tried to install this weather strip but did not have it measured correctly or have the correct equipment and was warping the materials using the wrong screws to “try” to install before my grandpa said to stop and come back when he felt better and had the right material and equipment. Weeks went by again and my grandpa kept trying to reach out. Finally mid November Bobby responded saying he’s made multiple trips out here already and there’s nothing else for him to do. Wrong. We have an unfinished job . The door sucks quality wise. And we have an inch and a half all around the door opening to the outside because of no weather strip to seal the door. We have gone through major snow already and the garage is even colder than it has ever been effecting the refrigerators we have out there now. A problem we never had to begin with. This poor quality door and lack of job completion is unacceptable. Then to top it off, Bobby said he was going on vacation the first week of December and will contact my grandpa back when he returns. Job Still not complete"

"Great! Jordan replaced two springs on one garage door plus all of the rollers. Cleaned the runners and oiled for the rollers. The door moves smoothly now and with the broken spring replaced, the door works again."

"Extremely well. They quoted me a price over the phone for the new opener and stuck to it! When the installer arrived he warned us that the repair may be more than expected and explained why. I approved it. When he got into it he determined it was not as extensive as originally thought! Both doors work very well now. It has been over 2 weeks since the work was done."

"Katelyn was amazing! Great work, friendly and professional. Highly recommend this company for garage door service."

"Andrew was an Excellent worker and Ed and Beth answered all my questions and I’m so happy with the work they did and with my new garage door opener"

"They were prompt, professional and economical. Saved me hundreds from a previous estimate for unnecessary recommended work by another repair service."

"Had Rock Steady Builders build my pole barn/garage and would definitely recommend them. They prepped the site built the structure and had the concrete poured. They stayed on budget and the job was done quickly. We are looking to have another building built in the near future and will definitely be getting ahold of Christine to build us another pole barn."

"The BBB has marked this business as closed. The sales person and manager we worked with back then are no longer working here. Paid 50% deposit on new double doors back in May, have yet to receive an update on their status since late Oct. We were contacted by the supplier on 2/14 and our doors have been done for over a month, but CLE Door isn't returning their calls either."