Get matched with top basement leak repair pros in Gambier, OH

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."

"Great workers and very professional"

"Ohio Exteriors completed a three-season room that met all of our expectations. The office staff was responsive, and they provided a custom design that met our needs, particularly with the window options and slope of the roofline. The crew paid attention to details and adjusted well to the challenges that popped up along the way. The work was completed in a timely manner, and the site was kept clean throughout the project."

"Finished Basements Plus was wonderful from beginning to end! First, they came out quickly for an estimate. I had 4 estimates and theirs was by far the best. (2 of the estimates were more than $20K higher than for the exact same work). Beyond their fair pricing, the work was excellent. They started within 4 weeks. I have an old home, so plumbing and electric were not easy, But they handled it with ease. Tile work for the bar and shower are beautiful. Gorgeous cabinetry. Great carpet and flooring. Best part was that they did it all! No extra work for me. Everything was included, no surprise costs. Picking out selections was easy and quick. Anytime I called Todd with a question, he immediately called me back and took care of any minor issue. Everyone on the crew was kind and respectful. It added so much to our home! Great play space for the little one, guest suite for family, wonderful area to entertain. It is perfect!"

"Amazing. Dakota did a wonderful assessment And was very thorough and informative. Nick Fry and his partner Slade R did amazing work and had excellent communication. It was scheduled and done in a timely manner. Would use again and highly recommend."

"Did a great job at the installation. Great call back and showed up on time. The real gem here is a few months later the back flow valve failed. You really know how good a company is when you have a warranty claim and these guys were excellent! Called on a Sunday and they called first thing Monday morning and were here early afternoon to replace the back flow valve failed- under warranty. Great company!"

"We found Hydra about 20 years ago when we needed to fight dampness in our basement. Pat Kirby had recently started Hydra after gaining experience at a well known basement waterproofing company. He and his crew did a great job keeping water out of our split level house with two collection systems and two pumps. Now when we have any issue or just want the pumps checked we call Noe the Operations Manager and he is a joy to work with. If you have a water issue, don't hesitate to call Hydra, there is a reason they have 5 stars -consistently superb, honest, friendly service at a reasonable price for more than 20 years."

"undefined"

"Excellent. Everytime I walk into my remodeled kitchen it warms my heart. Ken was organized and efficient. He fulfilled all commitments and more. Thanks Ken."

"I would leave 10 starts if I could. Communication and updates were great from start to finish. NIKO and MANUEL are absolutely wonderful. They worked my porch and patio projects start to finish. Both are very precise in their workmanship and such a pleasure to work with. Parks Sr. and Shawn were on top of everything throughout. I could not have asked for a better team to work with. I will definitely use AIS Renovations in the future for any upcoming projects and I will Most Definitely request Niko and Manuel. Great company to work with. I am so very happy with the completed results. Thank you AIS Renovations. And a Big Thank You to Niko and Manuel."