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    Verified plumbing and heating services reviews

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Avatar for Mr. Rooter Plumbing Of Greater Cincinnati

Mr. Rooter Plumbing Of Greater Cincinnati

3.65(
68
)
Approved Pro

Mr. Rooter Plumbing Of Greater Cincinnati

3.65(
68
)
Approved Pro
Customers say: Super punctual
325 local quotes requested
23 years of experience

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"MR. ROOTER of Cincinnati is an abusive company with a long list of complaints with the BBB to back it up. Long story short, they came to assess a clogged drain, and then assured me they’d be able to unclog it. They then failed to unclog it. Then, instead of just charging me a service fee for coming out, they charged me a full $371.10 for NOT unclogging the drain. Then when I asked to see the service agreement, their supervisor said they’d call the police on me for nonpayment, and they would not allow me to review it. All this as I held my 3 month old baby in my arms. Also, they tried to up sell me with other ways to fix the drain that cost $7,000 and $10,000. I have since found several other reputable companies who charge a fraction of the cost for the exact same fix. If you or someone you know has also had a negative experience with MR ROOTER please send a Facebook message to John Matarese with Chanel 9 to file a complaint. He is very helpful and only needs 3 complaints about a company before he can choose to investigate. Also contact the Better Business Bureau and the Attorney General."

Christen P on August 2018

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"MR. ROOTER of Cincinnati is an abusive company with a long list of complaints with the BBB to back it up. Long story short, they came to assess a clogged drain, and then assured me they’d be able to unclog it. They then failed to unclog it. Then, instead of just charging me a service fee for coming out, they charged me a full $371.10 for NOT unclogging the drain. Then when I asked to see the service agreement, their supervisor said they’d call the police on me for nonpayment, and they would not allow me to review it. All this as I held my 3 month old baby in my arms. Also, they tried to up sell me with other ways to fix the drain that cost $7,000 and $10,000. I have since found several other reputable companies who charge a fraction of the cost for the exact same fix. If you or someone you know has also had a negative experience with MR ROOTER please send a Facebook message to John Matarese with Chanel 9 to file a complaint. He is very helpful and only needs 3 complaints about a company before he can choose to investigate. Also contact the Better Business Bureau and the Attorney General."

Christen P on August 2018


Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America.


Avatar for Tom Drexler Plumbing, Air & Electric

Tom Drexler Plumbing, Air & Electric

4.11(
9
)
Approved Pro

Tom Drexler Plumbing, Air & Electric

4.11(
9
)
Approved Pro
377 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are the largest home service provider in Louisville, Kentucky and Southern Indiana area. We have expanded our operations to help the amazing people of Cincinnati! We offer plumbing, heating and cooling, electrical, and other home services. With courteous, expertly trained employees & upfront pricing, you can trust Tom Drexler Plumbing, Air & Electric’s 100% satisfaction guarantee on all home repair services in the Cincinnati residential area!

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are the largest home service provider in Louisville, Kentucky and Southern Indiana area. We have expanded our operations to help the amazing people of Cincinnati! We offer plumbing, heating and cooling, electrical, and other home services. With courteous, expertly trained employees & upfront pricing, you can trust Tom Drexler Plumbing, Air & Electric’s 100% satisfaction guarantee on all home repair services in the Cincinnati residential area!

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

4.14(
14
)
Approved Pro

Roto-Rooter Plumbing & Water Cleanup

4.14(
14
)
Approved Pro
Customers say: Quality work
186 local quotes requested
Free onsite estimate

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"Excellent work. Easy to work with and got the job done quickly. Price was exactly as quoted."

Brian A on November 2023

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"Excellent work. Easy to work with and got the job done quickly. Price was exactly as quoted."

Brian A on November 2023


Archer Plumbing Company Inc

4.91(
22
)
Approved Pro

Archer Plumbing Company Inc

4.91(
22
)
Approved Pro
Customers say: Quick response
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
19 local quotes requested

Family owned. Archer Plumbing Company has been providing the greater Cincinnati area with all general plumbing services, water heaters, backflow prevention, sump pumps, gas lines, bathroom and kitchen fixtures, outside sewer and water, repair service, installations and more since 1962. We are family-owned and are known for offering the highest standard of service at reasonable rates, serving Hamilton, Butler, Warren and Clermont counties in Ohio. Additional email - [email protected].

"Archer plumbing does great work at a fair price. They are reliable and do good quality work."

JUSTIN L on May 2023

Family owned. Archer Plumbing Company has been providing the greater Cincinnati area with all general plumbing services, water heaters, backflow prevention, sump pumps, gas lines, bathroom and kitchen fixtures, outside sewer and water, repair service, installations and more since 1962. We are family-owned and are known for offering the highest standard of service at reasonable rates, serving Hamilton, Butler, Warren and Clermont counties in Ohio. Additional email - [email protected].

"Archer plumbing does great work at a fair price. They are reliable and do good quality work."

JUSTIN L on May 2023


Avatar for Advanced HVAC Solutions, LLC

Advanced HVAC Solutions, LLC

5.00(
1
)
Approved Pro

Advanced HVAC Solutions, LLC

5.00(
1
)
Approved Pro
5 years of experience
Free onsite estimate

Why Choose Advance HVAC Solutions? Advance HVAC Solutions is a locally owned and -operated HVAC expert company. We take great pride in providing our customers with excellent repairs and installations for all heating and cooling equipment at a reasonable price. If you're interested in new heating or A/C equipment, we offer a parts and labor warranty on all new units. FREE estimates are also available on any new installs. Our Club Members enjoy additional savings and peace of mind. Indoor air quality and comfort is our priority for your home Call/email us today to schedule our HVAC services or to find out how to be a member today.

"Highly competent. Willing to go the extra mile. Great attitude. Highly recommend. "

Nicholas B on July 2025

Why Choose Advance HVAC Solutions? Advance HVAC Solutions is a locally owned and -operated HVAC expert company. We take great pride in providing our customers with excellent repairs and installations for all heating and cooling equipment at a reasonable price. If you're interested in new heating or A/C equipment, we offer a parts and labor warranty on all new units. FREE estimates are also available on any new installs. Our Club Members enjoy additional savings and peace of mind. Indoor air quality and comfort is our priority for your home Call/email us today to schedule our HVAC services or to find out how to be a member today.

"Highly competent. Willing to go the extra mile. Great attitude. Highly recommend. "

Nicholas B on July 2025


Jackson Via

New on AngiNew on Angi
Approved Pro

Jackson Via

New on AngiNew on Angi
Approved Pro

I have been in the electrical field for the past 15 years, both in new build construction and service troubleshooting. I am looking for a chance to grow my small business and earn your business through my attention to detail and wide range of electrical installations and repairs.

I have been in the electrical field for the past 15 years, both in new build construction and service troubleshooting. I am looking for a chance to grow my small business and earn your business through my attention to detail and wide range of electrical installations and repairs.


Cincinnati Refrigeration

5.00(
1
)
Approved Pro

Cincinnati Refrigeration

5.00(
1
)
Approved Pro
5 years of experience
Free onsite estimate

Cincinnati Refrigeration is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Cincinnati Refrigeration did a great job at a great price. Highly recommend! "

Sharon H on July 2025

Cincinnati Refrigeration is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Cincinnati Refrigeration did a great job at a great price. Highly recommend! "

Sharon H on July 2025


Hobson Heating & Air Solutions, LLC

5.00(
1
)
Approved Pro

Hobson Heating & Air Solutions, LLC

5.00(
1
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
25 years of experience

Hobson Heating & Air Solutions, LLC is committed to excellence in every aspect of business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business

"Very dependable, reasonably priced, and punctual!"

Ronnie B on March 2023

Hobson Heating & Air Solutions, LLC is committed to excellence in every aspect of business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business

"Very dependable, reasonably priced, and punctual!"

Ronnie B on March 2023


Avatar for West Shore Home Cincinnati

West Shore Home Cincinnati

4.95(
273
)
Approved Pro

West Shore Home Cincinnati

4.95(
273
)
Approved Pro
Super Service Award
Customers say: True professional
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers
333 local quotes requested

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"Ok"

Michael M on March 2025

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"Ok"

Michael M on March 2025

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Plumbing Heating Companies questions, answered by experts

The water in your toilet tank refills after each flush. So if you see dirty water in the bowl, you should check the tank to see if it’s coming from there. A dirty toilet tank can be the result of sediment in the water itself—-after all, the water will sit in the tank between flushes and can cause the interior to change into a dingy color. Faulty toilet components, like an old flapper, corroded tank lever or chain, or damaged seals, can also lead to dirty water as the materials break down inside the tank. You can clean the toilet tank or change out the old parts to give it a fresh start.

There are few things more annoying than trying to fall asleep only to be woken up by the sound of a dripping faucet. If the faucet drips when the water is off, it probably has a loose or damaged seat washer. The screw gets loose from repeated use, making the faucet drip. With outdoor faucets, this is more common in the summer when people are using it more often to water the garden or cool off. Disassembling the faucet and tightening or replacing the seat washer and screw can get the dripping to stop.

It’s sometimes difficult to distinguish a clog from a frozen drainpipe since ice technically causes a clog. If the temperature doesn’t tip you off, there are a few additional signs that your pipe is frozen. Look for condensation and frost around the pipes. Ice in pipes can cause a banging or clanking noise as opposed to a clog from a softer material.

Local plumbing codes and manufacturer recommendations typically dictate the minimum distance between a sink and a dishwasher. This is generally 18 to 24 inches, providing enough room for easy loading and unloading of dishes without hindering the sink's function. Maintaining this separation not only adds convenience but also reduces the chances of water damage and optimizes plumbing connections.

You shouldn’t shower while a sump pump isn’t working. Although household wastewater isn’t supposed to go into the sump pit, it’s best to wait to shower until your sump pump is running properly and able to move excess water out of the basement. If you need to shower when the sump pump isn’t working, aim for a short shower.

The Franklin, OH homeowners’ guide to plumbing and heating services

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