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    Verified plumbing and heating services reviews

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Avatar for Mr. Rooter Plumbing Of Greater Cincinnati

Mr. Rooter Plumbing Of Greater Cincinnati

3.65(
68
)
Approved Pro

Mr. Rooter Plumbing Of Greater Cincinnati

3.65(
68
)
Approved Pro
Customers say: Super punctual
323 local quotes requested
23 years of experience

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"MR. ROOTER of Cincinnati is an abusive company with a long list of complaints with the BBB to back it up. Long story short, they came to assess a clogged drain, and then assured me they’d be able to unclog it. They then failed to unclog it. Then, instead of just charging me a service fee for coming out, they charged me a full $371.10 for NOT unclogging the drain. Then when I asked to see the service agreement, their supervisor said they’d call the police on me for nonpayment, and they would not allow me to review it. All this as I held my 3 month old baby in my arms. Also, they tried to up sell me with other ways to fix the drain that cost $7,000 and $10,000. I have since found several other reputable companies who charge a fraction of the cost for the exact same fix. If you or someone you know has also had a negative experience with MR ROOTER please send a Facebook message to John Matarese with Chanel 9 to file a complaint. He is very helpful and only needs 3 complaints about a company before he can choose to investigate. Also contact the Better Business Bureau and the Attorney General."

Christen P on August 2018

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"MR. ROOTER of Cincinnati is an abusive company with a long list of complaints with the BBB to back it up. Long story short, they came to assess a clogged drain, and then assured me they’d be able to unclog it. They then failed to unclog it. Then, instead of just charging me a service fee for coming out, they charged me a full $371.10 for NOT unclogging the drain. Then when I asked to see the service agreement, their supervisor said they’d call the police on me for nonpayment, and they would not allow me to review it. All this as I held my 3 month old baby in my arms. Also, they tried to up sell me with other ways to fix the drain that cost $7,000 and $10,000. I have since found several other reputable companies who charge a fraction of the cost for the exact same fix. If you or someone you know has also had a negative experience with MR ROOTER please send a Facebook message to John Matarese with Chanel 9 to file a complaint. He is very helpful and only needs 3 complaints about a company before he can choose to investigate. Also contact the Better Business Bureau and the Attorney General."

Christen P on August 2018


Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America.


Avatar for Tom Drexler Plumbing, Air & Electric

Tom Drexler Plumbing, Air & Electric

4.11(
9
)
Approved Pro

Tom Drexler Plumbing, Air & Electric

4.11(
9
)
Approved Pro
374 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are the largest home service provider in Louisville, Kentucky and Southern Indiana area. We have expanded our operations to help the amazing people of Cincinnati! We offer plumbing, heating and cooling, electrical, and other home services. With courteous, expertly trained employees & upfront pricing, you can trust Tom Drexler Plumbing, Air & Electric’s 100% satisfaction guarantee on all home repair services in the Cincinnati residential area!

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are the largest home service provider in Louisville, Kentucky and Southern Indiana area. We have expanded our operations to help the amazing people of Cincinnati! We offer plumbing, heating and cooling, electrical, and other home services. With courteous, expertly trained employees & upfront pricing, you can trust Tom Drexler Plumbing, Air & Electric’s 100% satisfaction guarantee on all home repair services in the Cincinnati residential area!

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

4.14(
14
)
Approved Pro

Roto-Rooter Plumbing & Water Cleanup

4.14(
14
)
Approved Pro
Customers say: Quality work
183 local quotes requested
Free onsite estimate

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"Excellent work. Easy to work with and got the job done quickly. Price was exactly as quoted."

Brian A on November 2023

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"Excellent work. Easy to work with and got the job done quickly. Price was exactly as quoted."

Brian A on November 2023


Archer Plumbing Company Inc

4.91(
22
)
Approved Pro

Archer Plumbing Company Inc

4.91(
22
)
Approved Pro
Customers say: Quick response
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
19 local quotes requested

Family owned. Archer Plumbing Company has been providing the greater Cincinnati area with all general plumbing services, water heaters, backflow prevention, sump pumps, gas lines, bathroom and kitchen fixtures, outside sewer and water, repair service, installations and more since 1962. We are family-owned and are known for offering the highest standard of service at reasonable rates, serving Hamilton, Butler, Warren and Clermont counties in Ohio. Additional email - [email protected].

"Archer plumbing does great work at a fair price. They are reliable and do good quality work."

JUSTIN L on May 2023

Family owned. Archer Plumbing Company has been providing the greater Cincinnati area with all general plumbing services, water heaters, backflow prevention, sump pumps, gas lines, bathroom and kitchen fixtures, outside sewer and water, repair service, installations and more since 1962. We are family-owned and are known for offering the highest standard of service at reasonable rates, serving Hamilton, Butler, Warren and Clermont counties in Ohio. Additional email - [email protected].

"Archer plumbing does great work at a fair price. They are reliable and do good quality work."

JUSTIN L on May 2023


Cincinnati Refrigeration

5.00(
1
)
Approved Pro

Cincinnati Refrigeration

5.00(
1
)
Approved Pro
5 years of experience
Free onsite estimate

Cincinnati Refrigeration is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Cincinnati Refrigeration did a great job at a great price. Highly recommend! "

Sharon H on July 2025

Cincinnati Refrigeration is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Cincinnati Refrigeration did a great job at a great price. Highly recommend! "

Sharon H on July 2025


Hobson Heating & Air Solutions, LLC

5.00(
1
)
Approved Pro

Hobson Heating & Air Solutions, LLC

5.00(
1
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
25 years of experience

Hobson Heating & Air Solutions, LLC is committed to excellence in every aspect of business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business

"Very dependable, reasonably priced, and punctual!"

Ronnie B on March 2023

Hobson Heating & Air Solutions, LLC is committed to excellence in every aspect of business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business

"Very dependable, reasonably priced, and punctual!"

Ronnie B on March 2023


Avatar for West Shore Home Cincinnati

West Shore Home Cincinnati

4.95(
273
)
Approved Pro

West Shore Home Cincinnati

4.95(
273
)
Approved Pro
Super Service Award
Customers say: True professional
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers
329 local quotes requested

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"Ok"

Michael M on March 2025

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"Ok"

Michael M on March 2025


Monster Drain Cleaning

5.00(
1
)
Approved Pro

Monster Drain Cleaning

5.00(
1
)
Approved Pro
Customers say: Quick response
5 years of experience
Free onsite estimate

Here at Monster Drain Cleaning we are a full service drain cleaning company working with residential and commercial clients. We do all drain clogs and also plumbing service. No job is out of our wheelhouse and we pride ourselves on our expertise and fair rates. Call now for a free quote.

"Very professional, would call and use them again"

John O on February 2022

Here at Monster Drain Cleaning we are a full service drain cleaning company working with residential and commercial clients. We do all drain clogs and also plumbing service. No job is out of our wheelhouse and we pride ourselves on our expertise and fair rates. Call now for a free quote.

"Very professional, would call and use them again"

John O on February 2022


Avatar for Re-Bath Cincinnati

Re-Bath Cincinnati

4.33(
6
)
Approved Pro

Re-Bath Cincinnati

4.33(
6
)
Approved Pro
Customers say: Quick response
40 local quotes requested
30 years of experience

At Re-Bath, our commitment has always been to focus on our clients needs and create lasting relationships for future remodeling within your home. We are committed to enhancing the beauty, functionality and value of your home. Here at Re-Bath we can update or remodel your existing bathroom. As another option if doing all three of these things: flooring, toilet and vanity then we would be able assist you.

"Jess did a wonderful job cleaned up afterwards"

Pam S on October 2021

At Re-Bath, our commitment has always been to focus on our clients needs and create lasting relationships for future remodeling within your home. We are committed to enhancing the beauty, functionality and value of your home. Here at Re-Bath we can update or remodel your existing bathroom. As another option if doing all three of these things: flooring, toilet and vanity then we would be able assist you.

"Jess did a wonderful job cleaned up afterwards"

Pam S on October 2021

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Plumbing Heating Companies questions, answered by experts

It is safe to use a frost-proof or freeze-proof spigot or pump in the winter if you live in an area with freezing temperatures. Otherwise, it's best to fully drain and shut down your outside spigot in the winter to avoid cracking a pipe.

Technically, you can put an elongated toilet seat on a round toilet, but it’s not a good idea. Elongated toilet seats are a few inches longer than round toilets, so they will hang over the front edge of your toilet, which isn’t appealing. Additionally, an unsupported toilet seat or portion of a toilet seat is more likely to crack and shift, which could result in injury to whoever uses the toilet. Always match your toilet seat style to your toilet, or replace the toilet entirely if you’re looking to switch styles.

To keep window wells from filling up with water, you need to stay on top of maintenance. Remove debris as it fills up, and regularly loosen the gravel at the base if it’s become compacted. You can also reslope your yard to make sure water flows away from the window well (and your home’s foundation), and you can even install a window well cover to prevent debris from building up. Installing an actual drainpipe at the base of the well can also prevent window well drainage problems.

If your toilet won’t stop running, you might have a bad fill valve. This may be the case if the valve has calcium or debris buildup, is cracked, or shows visible signs of wear and tear. A bad fill valve may also be the culprit if you’ve already checked the flapper and chain and adjusted the fill height to no avail.

A pipe burst will cause a portion of the water flowing into your home to escape through the damaged area, but some water is still likely to flow to your plumbing fixtures. If you’re noticing reduced water pressure or the slow flow of water from your sinks, you might have a burst pipe on your hands, especially if the weather is particularly cold outside. When in doubt, call in a plumber to inspect your system and check for leaks.

The Franklin, OH homeowners’ guide to plumbing and heating services

From average costs to expert advice, get all the answers you need to get your job done.