Service was great the job didn’t take long to complete, service person was very respectful and nice 😊

Quick, efficient, directly to the point. Didn’t try to over sell anything and knew exactly what we wanted which we appreciated.

Matt detected the leak in the hall bath toiket tank which had caused the collapse of the powder room ceiling downstairs. He recommended an efficient toilet for replacement. After I got the new toilet, he installed it, checked everything. It works well and most importantly "no leaks". Matt is a great professional, prompt, reliable and respectful. He gave me a lot of tips. And I will be signing up for the annual inspection of all plumbing related appliances.

Great job. Thanks for the fast service.

He was very polite and efficient with his work! He did a great job!

Excellent work. Easy to work with and got the job done quickly. Price was exactly as quoted.

They did not do a good job. I'm very disappointment

Really good. I got a discount. I was really pleased with them.

The plumber was scheduled to arrive between 8:00 AM and noon. At approximately 11:00 AM, a plumber showed up but told me that he couldn’t perform the work I requested because he didn’t have a camera. He quoted me $380ish to unclog the drainpipe but said that might not address the problem. He called his office to see when someone could be here with a camera, and then told me that I was next in line for someone to come out. He said it shouldn’t be more than an hour or two. Three hours later, there was still no one here, so I called Roto Rooter. They reiterated that I was next in line but couldn’t tell me how much longer it would be. At that point, I cancelled the appointment. Telephone customer service at scheduling, and again today, was poor. Lots of excuses and no apologies.

They were very busy, but kept me posted about time of arrival. Harry Green came evening of 10/28/17. He was polite, patient & tenacious in getting lines cleared. He made suggestions to prevent further immediate clogs & put a cover on main line outside house, where it was missing. He was great! Knowledgeable & good customer service. Very professional but made sure to explain in terms I could comprehend! Great service!!

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