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Arlinghaus Heating & Air Conditioning

Heating and Air Conditioning, Drain Cleaning, Air Duct Cleaning,

About us

At Arlinghaus Heating and Air Conditioning, We are dedicated to making your house a "Happy House." Your home should be comfortable, clean and efficient and that is exactly what our team delivers! We have products and services that will create even temperatures, clean air, and humidity control throughout your house. We provide and recommend efficient solutions to help lower your energy cost. The most important part of our business is you. If you are not happy we are not happy...that is our Happy House Seal of Approval and our personal pledge to you as our valued customer. Every employee at Arlinghaus knows our mission statement and every employee works hard to deliver it to every customer, every time. "Through teamwork, we will achieve and exceed the expectations of our customers by providing the best quality solutions, products and services provided by highly trained and integrity like-minded individuals. People don't care how much we know until they know how much we care. "Service is our passion."

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & AC Installation & Service of All Brands, Indoor Air Quality Products, Residential & Commercial. Water Heater Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 178 reviews

Timothy T.
10/2024
1.0
plumbing
  + -1 more
Extremely dissatisfied with my consultation! First off, booked an appt due to Toilet tank seal leaking and needing to be repaired/replaced. I book an appt for them to charge me $89 for them to tell me exactly what I told them was wrong in the first place. Second, the options presented to me where astronomical and absurd. I'm talking about a toilet repair mind you! $1375 for them to replace my toilet altogether. $591 to install a toilet that I purchase. Or 721 to rebuild the current toilet. I settled for paying $89 for those options I suppose so Free Estimate as advertised isn't correct! I'm an Army War Veteran and I refuse to be ripped off by companies like this one. I can buy a brand new toilet at Home Depot for $1-300 and install it myself in under an hour. Thanks for nothing and enjoy my $89!!!
Description of Work: Extremely dissatisfied with my consultation! First off, booked an appt due to Toilet tank seal leaking and needing to be repaired/replaced. I book an appt for them to charge me $89 for them to tell me exactly what I told them was wrong in the first place. Second, the options presented to me where astronomical and absurd. I'm talking about a toilet repair mind you! $1375 for them to replace my toilet altogether. $591 to install a toilet that I purchase. Or 721 to rebuild the current toilet. I settled for paying $89 for those options I suppose so Free Estimate as advertised isn't correct! I'm an Army War Veteran and I refuse to be ripped off by companies like this one. I can buy a brand new toilet at Home Depot for $1-300 and install it myself in under an hour. Thanks for nothing and enjoy my $89!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$89

Brennan F.
08/2024
1.0
heating & air conditioning/hvac
  + -1 more
To say that Arlinghaus is grossly incompetent is a massive understatement. We contacted Arlinghaus in July of 2023 when our air conditioner stopped working. They told us that they could fix our AC. We paid them four thousand dollars to fix our air conditioner. Over the course of the next year, they had to come back over ten times attempting to fix the same problem. It would work for a few weeks and then stop functioning. Every time they said they were sending a tenured, senior technician. Every time the technician appeared to be around 18 years old. How can someone who just graduated high school be a senior technician? Eventually their one year warranty ran out and it became no longer their problem. We ended up having to replace the entire system (with a different contractor, of course). What these people are doing should be illegal.
Description of Work: I asked them if they could fix my air conditioner. They said they could fix it. They did not. After a year and <$3k it’s no longer their problem.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$3,900

Lisa D.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Jy Walker did an amazing job , polite very nice in no rush helped us with our air flow in our house a few ducts came undone in the crawl space he connected them for us we gained air flow .
Description of Work: Air flow issue , reconnected ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PHYLLIS M.
08/2021
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job and did excellent work. They cleaned up after they were done and I would highly recommend them. Their follow up was excellent and I was very pleased. I will continue to use them to service my system as well.
Description of Work: They installed a new HVAC system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Connie S.
11/2020
5.0
air duct cleaning
  + -1 more
Very knowledgeable and skilled technicians,great service. Thank you,Doug,Nate and Tyler!You make an excellent team!
Description of Work: Installed furnace and air-conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee C.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic service, reasonable pricing, good payment terms, very professional and very responsive.
Description of Work: Installation of furnace and AC unit, tank-less water heater
Rating CategoryRating out of 5
Yes, I recommend this pro
$18,000

B T.
10/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
He was very knowledgeable, nice.He also explained everything what he was checking on and also educated me.
Description of Work: Roy Brineger did inspection on whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul K.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Their service was professional and they did a very good job. They were also prompt, on time and they call before arriving which I always appreciate.
Description of Work: They did a tune up on my air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie L.
07/2019
4.0
drain cleaning
  + -1 more
Installer -Roy was cordial pleasant explained process and problems that occurred during repair. He worked efficiently -piping issues occurred and he was able to correct them. Overall, work was completed in a timely manner despite issues that popped up . Would feel comfortable with hiring again for future work
Description of Work: Outside hydrant repair plus inside piping

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kevin W.
07/2019
5.0
water heater repair, drain cleaning
  + 0 more
The service was top notch. Kevin their plumber was excellent and he went above and beyond. He advised me along with his supervisor to lay out a game plan and effective timeline to fix the double disaster. They set a high standard with courtesy and service which equates to a respectible survey much earned.
Description of Work: Water line and water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

James S.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
l was very pleased with the job that he performed. He went beyond the call of duty supplying coolant to the init free of charge.
Description of Work: Repaired air conditioning unit which would not switch on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Pamela S.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
A/C tune up and advice on new system
Description of Work: Tune up on a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY B.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was ok. They did what they were supposed to.
Description of Work: Hvac work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary L.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great! Bryan and the entire staff are first class. Professional and couteoua all the way through. If customer service and quality are things you look for this is your company! Thank you guys
Description of Work: New install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bridget C.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great. We have two AC units in our house. Arlinghaus did a awesome job the first time. That’s why we used them again!
Description of Work: Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Sandy H.
03/2019
3.0
heating & air conditioning/hvac
  + -1 more
I have to question the integrity of this company. This is the 3rd time we have used Arlinghaus in the past year and I still can not say I am thrilled with them. We used them for an a/c repair last August and they have come to do a furnace checkup and now the a/c check. Two different service techs have looked at our system and their opinions of our system varies 180 degrees. The tech we had today was all doom and gloom. Kept telling me the system was old and in poor condition. The tech that checked our system in the fall told us our system was in good shape. Not sure which tech to believe. Is one of them just trying to make a sale! Is one of them not accurately maintaining our system?? Who knows? Next time we need something I think we need to try a different company. I just don’t feel like the techs are on the up and up.
Description of Work: Annual A/C checkup

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0


Anna B.
03/2019
5.0
heating & air conditioning/hvac, water heater repair, drain cleaning
  + 1 more
The technicians were very professional and clear about the scope of the job and the cost. They left a clean work area and did a couple extra things to make the pipes look better and bring it up to code. They were friendly as well as knowledgeable. I had a very good experience.
Description of Work: New water heater and pressure relieving valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Pat B.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Caleb was friendly and professional. Arrived on time and performed service in a timely manner.
Description of Work: Annual furnace check.
Rating CategoryRating out of 5
Yes, I recommend this pro

Pat B.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Bryan was very nice and professional.
Description of Work: Replace and install humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat B.
02/2019
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Max was exceptional and went above and beyond. He went out of his way to determine the best place for the installation of the tankless water heater and not what would have been the easiest installation for him. He is a very hard worker, very pleasant and knowledgeable. He answered all questions. We had Arlinnghaus previously install new furnace, air conditioner and humidifier. All of their employees have been very pleasant and professional.
Description of Work: Installation of tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen C.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Of course my furnace stopped working on the coldest day of the year. It's over 20 years old so it wasn't surprising. Arlinghaus sent a technician within a few hours, which was great. In the meantime, my furnace started working again. It turns out the air intake on the outside of my house was blocked with ice which then melted once the sun warmed things up. Billy inspected everything anyway and told me that my furnace is in excellent condition, no repairs needed, and he thinks I'm going to get a few more years out of it. He was thorough and professional, and I would be happy to work with him again.
Description of Work: Furnace stopped working on the coldest day of the year!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Doug D.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Setting things up with the customer service rep, Shelley M. was a breeze! She was professional and gave great customer service!
Description of Work: Maintenance and a new humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jo E.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
New furnaceI checked three companies all that had high reviews. In the end I chose Arling house because their price was a little lower but it seemed as if their service would be a little higher.
Description of Work: New furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Shaji T.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
The Arlinghaus Air Service Specialist - Kyle Houlehan promptly called before arrival, and arrived in the window he informed. He was courteous,professional and kept me informed on the work. During the routine tuneup, he uncovered several issues which needed parts to be replaced. He informed his office, worked with local Tran office and went to Cincinnati to source the needed parts. I appreciate getting this part replaced, and the unit certified in good condition. As a customer who has used Arlinghaus for more than 5 years, Kyle clearly demonstrated customer satisfaction. I am well satisfied by his work. Thanks S. Thomas
Description of Work: Routine checkup plus emergency repairs needed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Doug D.
11/2018
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
Andy seemed to already have plan when he got hear went very quick
Description of Work: Unclogged floor drain in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

40 Cave Run Dr, Erlanger, KY 41018

http://www.arlinghausair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Drain Cleaning,
Air Duct Cleaning,
Handyman Services,
Energy Efficiency Auditing,
Water Heaters,
Plumbing,
Insulation,
Heating Oil,
Water Filtration and Softening

FAQ

Arlinghaus Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Arlinghaus Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arlinghaus Heating & Air Conditioning offers free project estimates.
No, Arlinghaus Heating & Air Conditioning does not offer eco-friendly accreditations.
Yes, Arlinghaus Heating & Air Conditioning offers a 2% senior discount.
Yes, Arlinghaus Heating & Air Conditioning offers emergency services.
Yes, Arlinghaus Heating & Air Conditioning offers warranties.
Arlinghaus Heating & Air Conditioning offers the following services: Heating & AC Installation & Service of All Brands, Indoor Air Quality Products, Residential & Commercial. Water Heater Installation.

Contact information

40 Cave Run Dr, Erlanger, KY 41018

http://www.arlinghausair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day