Get matched with top heating and air conditioning pros in Franklin, OH

"I must apologize for the delay in submission of this report. My business and the travels it demands have commanded the majority of my attention in recent months. It is for this very reason that I use Angie's List as a guide in finding providers such as Watkins Heating and Cooling.....I can trust that they will do a great job without the need for me to be present for every project.
I shopped 3 providers rated on Angies List. I found Elliot Watkins to be a unique balance of experience, professionalism, and sincerity in his approach to business. No-nonsense, no aggressive sales tactics, and a good knack for listening to his customers.
A few weeks after meeting Elliot in our home, I called to ask a few clarifying questions and when they could perform the work. The date was established on that call. About 2 weeks later, the equipment was delivered the day before the installation was to be performed, and the 2-man crew reported early the following morning. 
I was pleased with the courtesy and respect for our property displayed by the installers. Additionally, they were personable and a pleasure to work with. The job went very smooth with removal of the furnace/air handler being accomplished without a scratch to a wall. The installation of the new equipment went very well. The attention to detail with regard to wiring, refrigerant tubing runs, and other details some customers would not notice, was great to see. A follow-up call was made the following morning to be sure all was ok (which it was).
I could not have been happier with the way the installation proceeded, the professionalism of the crew, and the follow-up. One good thing about being a little tardy with my report is that I can offer a better perspective with regar to the PRODUCT.
I replaced our HVAC system pre-emptively. It was still in good working condition, but knowing its days were limited, I chose to replace it when it was convenient for me. After a full heating season, I am very pleased. Further, getting into the cooling season, I am equally as pleased with the airconditioning side of the system. This system provides a level of comfort we had not experienced in our home previously. The temperature is surprisingly consistent throughout the house and I sleep much better due to the low sound level of the air handler and the condenser outside a bedroom window. And,without a doubt, my overall energy bills have been greatly reduced. This system has given me some choice in my heating costs. Previously I was hostage to the whims of my propane gas supplier. Now, I can decide what makes sense and heat our home in the interests of my family. So...kudos to Watkins Heating and Cooling and, so far, to Trane. We could not be more pleased. With an investment this large, longevity will tell the story. I hope it proves to be as good a product in the long term as it does now.
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"We got several quotes from local HVAC providers / installers. We felt the most comfortable with the salesman from Extreme One Hour Heating and Air Conditioning and I got the best price from them which also included a 2-year membership in their Comfort Club (Spring and Fall service visits to check and tune-up my system). We were an all electric home until a couple of years ago when we added natural gas. When our 16-year old Trane heat pump developed problems this proved an ideal time to switch over to a gas furnace and air conditioner. We stayed with Trane as we were happy with our Trane heat pump. Because we have some space constraints and limitations for our new system, Extreme sent out their system designer the day before the installation to develop a creative solution that met our requirements and efficiently maximized the space with which they had to work with minimum impacts to us. The day of the install they arrived on time, were friendly but very professional and treated our home as if it was their own. They also took the time to answer my questions while the worked. Since it was bitter cold that day, they needed to be in and out all day, and we were without a heating system most of the day, they brought a heavy duty space heater to keep us from freezing until they were done. At completion, showed us how to use the new system including the new programmable thermostat, changing filters, etc. and they cleaned up everything and left our home better than they found it. They then submitted all of our rebate paperwork to Vectren and DP&L for us. We were very impressed with the whole process of buying and installing a complete new HVAC system. I highly recommend Extreme One Hour Heating and Air Conditioning for and HVAC installation work!"

"The experience couldn't have been simpler or better. They said we would be part of the Logan family and we certainly were taken care of like family. I am so happy we chose Logan and would HIGHLY recommend them to anyone. They never attempt to upsell us, but quickly accommodated us when we decided to move up to a HE HVAC unit as opposed to just replacing the AC unit. Outstanding experience and performance by them from start to finish"

"We have used this company for years to maintain and install our HVAC Always professional and expedient"

"Nic did an excellent job. He was very professional. He was on time, hard working, did excellent work and completed all of the work in the time estimated. He installed five faucets, unclogged a drain and reset three toilets. Nic was polite, friendly and very helpful. I highly recommend Nic and Ecoplumbers."

"Hauserâ s sales manager and the field tech were both Very polite, knowledgeable and clearly communicated in as much technical detail as I wanted the repairs they recommended and why. Our previous HVAC service provider had diagnosed loss of AC cooling as a compressor failure and had quoted compressor replacement at over $3500 or even recommended replacing the matched AC & Evap Coil unit costing $5-$7K depending on the efficiency chosen. I approached Hauser for a second opinion diagnosis for loss of AC cooling and they diagnosed it as a deteriorating but not failed compressor and had it running in half an hour with a new replacement run capacitor and an add-on electrical gizmo â compressor saverâ at total cost of under $400."

"I like everything about them. They are personable, the gentlemen who owns the company, Bob, is very polite and careful with anything around the windows they are washing. Anything they have to move to do their job, they make sure to put back. They take great care to clean up after themselves, and respect me and my property. To top everything off, the work they do is always great!

The rates they offer are very friendly and competitive."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. \n

"Everyone that helped was extremely professional, personal and upfront. Got the old tank and our new one installed no problem! Even through in a free seasonal inspection of the heater as it is getting close to that time of year! Would recommend for future projects 10/10"

"Did what they said when they said they would. Cleaned up after job was done and respectful of tenant's space."