Get matched with top well and pump technicians in Cincinnati, OH

"I provided exact tank sizes when seeking quotes. Winelco provided a quote of $325. Service bill charged was $525; 40% higher charge. I called to speak with management about quote vs charge with no return call. Winelco website markets that they don’t pump any water, only waste. When I shopped for service, Winelco was significantly lower and the “no water pumped” was part of explanation for why they are cheaper. As it ends up they were more than ALL quotes. I see this as an integrity issue…DO NOT USE WINELCO."

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

"went well. heat went bad. quoted three companies. Sam came better price with a better machine. I have been with chilly for a while, will be a long while too."

"Super Steve and RJ done an amazing job! They were fast and very knowledgeable about everything. Every question I had Steve answered."

"Bob and his guys were outstanding. Bob was patient with changes, new ideas, and was a great partner to work with throughout the project. I would (and still do) call him for anything - I trust Bob with all aspects of our home and it's future needs. Bob and his crew are worth their weight in GOLD!"

"They were an A+ provider to work with. They worked so hard, built a custom ladder to get down into the cistern to what was a carpet of like 6" of tree roots. They were the most awesome group of guys, had a great work ethic and cleaned up well after themselves."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Work began in August. The crew didn't use cement forms, piled cement high to cover where crew stepped in the poured cement, then they said they'd saw the edges smooth and grind down the mounds of cement, which did not work. After over 4 months of excuses, they finally claimed they had prepped the area (They had not.) and sent a subcontractor they hired to do the work, but they made US pay the contractor they hired. But, because the area wasn't correctly prepped, we needed to pay the contractor more to do the job right. Then, QW tried to bill us for work they didn't do. The owner can be very charming and offers a lot of excuses, but cannot seem to manage his business. The owner is just never around and couldn't keep track of the job and no one else did either. We will never hire this firm again. (Note: We typically leave good reviews for the many contractors we have worked with over the years with our real estate business and our own home. It is out of character for us to feel the public needs to be warned about this company.)"