John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers.\n\nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

"Initial estimate was somewhere north of $700-800 but Dave was able to make repairs WITHOUT tearing the wall out and having to install an access door, saving me $200-300 minimum! The only criticism I have (which has no bearing on the work performed) is that, when going over the work to be done, just verbally throwing out a cost for each aspect of the work is not helpful. There should be something written down, when discussed, so that the customer can review the estimate and also compare it to the work being done. Just suggestion."

"Awesome and super fast estimated it would take 6 hours for assembly and got it assembled in 2 hours would definitely recommend Carl to anyone!!!"

"Very good. Came right away on a Saturday where broken sub pump could have done water damage. Replaced, explained and answered all questions. Working perfectly now and very satisfied."

"JJB was professional, honest and timely. Juan spent time explaining recommended repairs and upgrades prior to his estimate. The crew executed the job perfectly and took the time to show me all completed work. Very clean work, fairly priced- would recommend highly."

"We first had a virtual call to determine the type of whole house humidifier I would need. We were then given a quote via email. And then one of their professionals came to the house to install it, exactly when they said they would. Everything was very easy and smooth."

"He did a great job, he was excellent at communicating and gave us a very fair price. We had other issues as well while he was here and he fixed them all! Great young man."

"I hired a different business outside of HomeAdvisor"

"We needed roof repair, location and repair of leaks in a rooftop deck, and the installation of many cabinets, both base and wall-mounted. Our first contact with Doug Coons was about locating the sources of multiple leaks in a rooftop deck that had been an issue for the entire eight years since we’d built an addition to our home. We’d had at least three other contractors out to look at it and selected one to do the repairs. We invested thousands of dollars into that repair and to replace the ceiling and drywall damaged by the leaks. That “repair” did NOT take care of the problem; the leaking persisted, and all of the money we’d spent was wasted. When I called Doug Coons, he answered his phone on the first ring. He came out within two days and gave us a quote on the spot. I think this was a Wednesday. We discussed the timeline for the job, and I jokingly said, “Well, unless you can have it done before Saturday afternoon, it’ll have to be next week. We’re having a graduation party here Saturday.” To my surprise, Doug said if we needed it done by Saturday, they’d get it done. And they DID. His roofing crew was phenomenal, especially the crew chief. It was obvious from the minute he viewed the interior damage and then walked the deck and roof that he knew exactly what the problems were and how to fix them. He explained very clearly what was going on, why, and what needed to be done. They got to work and were finished and cleaned up and out of there well ahead of the party. We’ve had no issues with leaks since. The next time I called, Doug answered his phone on the first ring. (I’ve since found out that this is standard for him—something which is completely outside of my experience and really appreciated.) We’d participated in an auction to benefit a local animal rescue organization and bought thousands of dollars’ worth of floor model cabinets. They came “as is,” with some damage, and without installation instructions. He and his crew did an outstanding job of configuring, repairing and installing them. Their attention to detail and how particular they are about quality work is really commendable. We’ve already lined up two more jobs with them—drywall, flooring, wainscoting, waterproofing, and more cabinet installation, and I have every confidence that this work will be performed to the same high standards as the work done so far. It’s great to have a contractor who really DOES “do it all,” and I’m so glad I’ll never have to search for and “vet” a contractor ever again. Finally, my husband and I think his quotes are quite reasonable, especially given the high quality of workmanship."

"Old deck ripped out and a new Trex deck put in. Excellent workmanship, very professional, and completed the job quickly! Would highly recommend. They did such a great job, we hired them again to replace some porch railings!"