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About us
Rochester Glass Block Company is part of the RGF Industries family of companies; we started growing in Pittsburgh Pennsylvania more than 40 years ago. It began with the mission of providing easily installed, fully-assembled glass block windows to the Western Pennsylvania market. As the industry grew and changed RGF moved with it, we now have 5 full service locations; Pittsburgh, Cincinnati, Dayton, Buffalo and Rochester, serving the Midwest and the Northeast since 1965. We began with manufacturing glass block basement windows, and then developed fresh-air vinyl vents specifically designed for glass block windows. We now produce fully-assembled partition walls; glass block shower kits that include specially designed bases, and our new nail in place CrystaLok® vinyl framed glass block window for new construction applications. We also distribute individual glass blocks from the finest manufacturers worldwide, along with a range of installation products to make any project easy for the contractor or do-it-yourselfer. Our installation departments are capable of handling any application, from the largest commercial installation to residential basement windows. We have installed glass block products for more than 200,000 customers. We believe in producing, distributing and installing high quality products; but our job doesn’t end when the product leaves the factory; we provide the tools and the knowledge necessary to ensure our customer’s success.
Business highlights
40 years of experience
Services we offer
Glass block, windows, masonry & remodeling - basements.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 9
Assorted photos uploaded by Rochester Glass Block
Reviews
4.773 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 0% | ||
| 1% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 73 reviews
Cynthia A.
Aug 2022
The installers showed up on time, were professional, did an excellent installation job, and answered all my questions. Kudos to Alexis Angulo! Thank you for a great job! I would have Rochester Glass Block Company again for window installations.
James P.
Aug 2019
great work
Mangesh K.
Feb 2019
The project manager and the crew were very professional, answered all my questions to my satisfaction and gave all the discounts even before I asked. The finished work was good quality and they cleaned up after themselves pretty well. I would definitely recommend and hire again.
Linda J.
Sep 2018
On 8/6/18 I met with the Residential Sales agent who left a completed contract for my review, signature and to be mailed with a check for the required deposit. On 8/10/18 I mailed the signed contract and check. Between 8/16 - 8/27/18 I left phone messages and sent emails requesting confirmation of receipt of the contract and check with no response. On 8/27 I left a final phone message canceling my order and advising that a stop payment had been placed on the check. I received a phone message two days later apologizing because they "were really busy with customers". Apparently I wasn't considered as a customer, nor will I ever be one!!
Kathleen T.
Jul 2018
Excellent from start to finish would highly recommend them.
Barbara Z.
Jun 2018
After signing the contract at the end of April, sending deposit for 1/2 cost of the job, we were told they were working 2-3 weeks out. We waited until the end of May to call, left multiple messages with NO response back. Finally, I went online and submitted a request for an estimate. Only then did we get a call on 6/15. I had documented all the calls made and received many apologies. The job was then scheduled and thankfully completed. The installer was professional and did a good job. We like the window but the communication failure would lead me to never use them again.
Santiago C.
Nov 2017
Great!!!!Job will done
Melissa J.
Sep 2017
Great. Person showed up on time and work completed.
Stan K.
Aug 2017
Great. Job well done. Thank you.
Susanne F.
Aug 2017
Great! They came on time for the estimate and for the day of the job. They did and great job and we were very pleased.
Verdon N.
Jul 2017
Great job!
Bonnie K.
Jul 2017
Two men came. After running the dyer that night water was drippibg. The men forgot to remove the plastic from the window u nDer the deck. I called and told the owner that we would not be home utility three that day. His men came at one. He called and said my back door was unlocked. I ordered him not to enter my home un til we get there. He said he was there anyways. I told him to knock on the door to wake up adult grandson Shortly after the men called and said the hob was done. He said grandson let him in. When we arrived home my hands on said he was sleeping and heard someone walking down the hallway outside how and My bedroom door. My grandson yelled and told him to get the **** out of his housr. He claimed he was,looking for the basement. Near the back door where he spent the entire day the day before. He was Wali g through my hoyse. The owner I called 10 times. Kept on texting me he was out of town. Nothing was ever done. Owner is irresponsible . I would never hire again or recommend this company
Donna A.
Jun 2017
Excellent, looks great
Tammy P.
Jun 2017
They did an awesome job. We didn't stay down there with them. We just liked the fact that they could take out the window and put another window in for us because we couldn't do it. That's what they get paid to do.
The guy came over for a quote because my husband wanted a bigger window.
They weren't here that long, maybe 4-5 hours. They were around the same prices as everywhere else we checked. The quality was excellent. We haven't had any problems. They were really responsive. They were here within a week after the quote.
The guy came over for a quote because my husband wanted a bigger window.
They weren't here that long, maybe 4-5 hours. They were around the same prices as everywhere else we checked. The quality was excellent. We haven't had any problems. They were really responsive. They were here within a week after the quote.
Fred B.
May 2017
It was done perfectly...a little later than promised but only by a day
Jon B.
May 2017
Came on time went right to work. Window fit easily so the job went fast. Obviously knew what he was doing. I think it was a good price especially for 1 window. Many will not bother for such a small job.
John O.
Dec 2016
Very well. Installer was prompt and courteous. Worked efficiently and carefully. When it proved necessary to trim a shrub in order to proceed with removal of the old window, he verified this was acceptable before proceeding and only removed minimal amount.
Marion H.
Dec 2016
unknown
Michael L.
Nov 2016
Very polite--answered any questions I had. Would hire any time needed. Thank you Angie's list.
Bonnie K.
Nov 2016
They left plastic on the outsude under deck had to come back. Worker came back when we weren't home. I accidently left the back door open. The worker called and said he was st the house snd is going in. Tolf him no. He kept on insisting he was going in. I told him no. 20 mintes called me back said the work was done I became angry He said grandson let him in. When I got home mt grandson found the worker walking down the hall towards the bedroom. My grandson yelled who are u. He said he was there to fix the window and needed to know where the basement was. He was there the day before and knew the basement door was next to the hsrage. Not through my home. I called the owner. I cslled 10 times He gor back to me the next day snd said thete are two sides to the story. I called the police eho cslled this young worker.. the owner apparently didn't care for he needed a eorker. Still hadn't cslled me znd it's been three weeks.
Joseph H.
Oct 2016
Thanks to Don and his team from Rochester Glass Block!!
Rochester Glass Block is a pretty big, well known, and respected company in our town. Our contractor actually told us that he could not put in glass block windows cheaper than Rochester Glass Block. With that said, we reached out to Rochester Glass Block for a quote. They beat the 3 other quotes we received (one quote was approximately 185 dollars more).
One thing we really appreciated was that, even though our job was relatively small, Don spent a great deal of time with us. He helped us design specially sized windows that give us tons of natural light in the basement without compromising the structural of the house's foundation. The install was super fast and the windows look fantastic.
The bottom line is this: if you are considering adding glass block to your home and you want :warrantied work, personalized service, a quality install, and a solid price then you should call Rochester Glass Block.
We would not hesitate to recommend R.G.B to friends or family!!
Rochester Glass Block is a pretty big, well known, and respected company in our town. Our contractor actually told us that he could not put in glass block windows cheaper than Rochester Glass Block. With that said, we reached out to Rochester Glass Block for a quote. They beat the 3 other quotes we received (one quote was approximately 185 dollars more).
One thing we really appreciated was that, even though our job was relatively small, Don spent a great deal of time with us. He helped us design specially sized windows that give us tons of natural light in the basement without compromising the structural of the house's foundation. The install was super fast and the windows look fantastic.
The bottom line is this: if you are considering adding glass block to your home and you want :warrantied work, personalized service, a quality install, and a solid price then you should call Rochester Glass Block.
We would not hesitate to recommend R.G.B to friends or family!!
Randy H.
Sep 2016
unknown
William D.
Jun 2016
The service was performed professionally and at the appointed time. I had some difficulty requesting the appointment by online message. I suggest calling the listed number and speaking to them directly. Once I got through, the appointment and work was performed promptly.
Mike S.
Jun 2016
unknown
David B.
May 2016
I purchased a Big Deal and I felt that it was a bait switch. The price doubled once he did the measurements on my windows. This was not a deal and he informed me that he actually lost the order as well.
Licensing
Bonded
Insured
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FAQ
Rochester Glass Block is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Rochester Glass Block accepts the following forms of payment: Check, Visa, Discover, MasterCard
Yes, Rochester Glass Block offers free project estimates.
Yes, Rochester Glass Block offers eco-friendly accreditations.
No, Rochester Glass Block does not offer a senior discount.
No, Rochester Glass Block does not offer emergency services.
Yes, Rochester Glass Block offers warranties.
Rochester Glass Block offers the following services: Glass block, windows, masonry & remodeling - basements.