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"I would recommend this business to everyone. We live in a very small house with a furnace located in a very small dirt crawl space. We ran into a problem before Christmas and the furnace wasnâ t working. We called a company that was referred to us by our plumber and all the man did was complain about the situation which I can understand but you shouldnâ t be swearing and complaining in front of the homeowners. Anyways it did start working for a short time and he said it would probably be more than $10,000 to get a new furnace and if we called his company tell them not to send him back here. So the day after new yearâ s I woke up to the house temperature of 64. I called the same company and they sent the same person and all he did was swear and yell and he changed 2 filters in the heat runs and charged us another $200 and said we should get a heat pump which would cost about $15,000. The temp never went up so I went on Home Adviser and the first company that called was New Horizons and the person I spoke to was Matt. He was so nice on the phone and said he didnâ t have a problem working in the crawl space and said heâ d be out that day to look at it. When Matt saw the furnace he couldnâ t believe it. He said he couldnâ t believe that the furnace ever worked. He said heâ d never seen anything like it and that it was filled with water, had a cracked heat exchanger and was never installed properly to begin with and it was all rusted. He said the first HVAC person that came here twice mustâ ve never even looked at the furnace because if he had he wouldâ ve had to red tag it because it was unsafe and we couldâ ve easily died. Anyways he put in a brand new high efficiency furnace and did everything he possibly could to keep the cost down for us because he knew we wouldâ ve had a very hard time getting anyone else to do the job. He spent 3 hours here the first day he looked at it and waived his fee for that day. I canâ t even describe how grateful and happy we are with the job he did for us. The furnace is working great and we feel so much safer in our house now. I know that we couldnâ t have possibly gotten any better service from any other company especially under the circumstances of trying to do all this work in small dirt crawl space and still give us the best service and looking out for us by giving us a great price. I would recommend this company and especially Matt to everyone."

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers.\n\nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

"Juan was professional, followed all recommended virus safety protocols, Knowledgeable. Repaired my central AC, & installed a new thermostat . I would highly recommend."

"We first had a virtual call to determine the type of whole house humidifier I would need. We were then given a quote via email. And then one of their professionals came to the house to install it, exactly when they said they would. Everything was very easy and smooth."

Hi, I’m a residential HVAC service technician with over 5 years of experience diagnosing, repairing, and maintaining heating and cooling systems. I take pride in providing honest recommendations, quality workmanship, and treating every home with the same care and respect as my own. Whether it’s troubleshooting a complex issue, performing preventative maintenance, or making repairs, my goal is to get the job done right the first time.

Pinnacle General Contracting strives to offer high quality home improvement and maintenance services. Different than a traditional handyman service our craftsmen are plumbers and electricians by trade. This ensures a deeper knowledge of code standards and practices, allowing us to be as effective and efficient as possible. In addition to plumbing and electrical we also offer drywall repairs and painting. We strive to be the reliable, respectful and responsive contractors that homeowners and small businesses alike can rely on. We offer free estimates so be sure to reach out and see how Pinnacle can make your next project or home repair a stress free success.

"Old deck ripped out and a new Trex deck put in. Excellent workmanship, very professional, and completed the job quickly! Would highly recommend. They did such a great job, we hired them again to replace some porch railings!"

"Ray was the first to respond to my initial inquiry and he responded quickly. He gave us an estimate right away with a very fair quote. Ray and his crew were very polite and willing to work with us in whatever ways we wished. They were able to make all of the repairs we needed and did an excellent job. They kept their equipment picked up at the end of each work day. They made sure that we were satisfied with their work and asked frequently if we were happy with the job they were doing. Overall, it was an excellent experience working with Ray and his crew. I would recommend his services to anyone in need of exterior painting."

"Great, they arrived when they said they would and got to work."

"They've done work in the past also. It was $75 and they gave me a $10 discount. It's a one story house. They were punctual, professional and they did a good job. Trey Venture is the guy that does the work."