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  • Average homeowner rating star icon4.4
    Average homeowner rating
  • Verified reviews icon193
    Verified porcelain refinishing services reviews

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"We contacted Matt to demolish a very old deck and build a new Trex composite deck, stairs and railing. The entire base support structure of the old deck needed to be replaced, including attachment points to the home that were rotted due to poor design and flashing of the prior deck. When looking for a contractor we researched many options. We eliminated contractors who seemed to only occasionally build a deck, those who had a different primary focus area, and those who did not often do composite decking. Initially, we found Matt's business listed on the Trex website as a certified TrexPro Gold installer. After then reading his positive reviews across AngliesList, Facebook, & Google, and seeing photos of many projects that appeared to be the type of work we were looking for, we reached out. Communication was excellent from the initial quote through completion of the project. The quality of the work and attention to detail was excellent. The project was a notable investment in our home, but we are very pleased with the results would highly recommend Matt to others."

Scott T on November 2023

Residential home improvements specializing in exterior/interior construction and remodeling. Owner on site daily.

"We contacted Matt to demolish a very old deck and build a new Trex composite deck, stairs and railing. The entire base support structure of the old deck needed to be replaced, including attachment points to the home that were rotted due to poor design and flashing of the prior deck. When looking for a contractor we researched many options. We eliminated contractors who seemed to only occasionally build a deck, those who had a different primary focus area, and those who did not often do composite decking. Initially, we found Matt's business listed on the Trex website as a certified TrexPro Gold installer. After then reading his positive reviews across AngliesList, Facebook, & Google, and seeing photos of many projects that appeared to be the type of work we were looking for, we reached out. Communication was excellent from the initial quote through completion of the project. The quality of the work and attention to detail was excellent. The project was a notable investment in our home, but we are very pleased with the results would highly recommend Matt to others."

Scott T on November 2023


"We decided to replace the tired carpet in our condo. United Carpet was our second stop in search of solid vinyl wood plank flooring. We were fortunate to meet Art McLeod, who showed us a vast array of options, We settled on Karndeen and found one we though would go well next to the existing parquet wood flooring in the rest of the condo. He urged us to take a sample home, and we were glad he did, for our sense of the color match was way off. When we returned he shows us what he thought would work. He "right" sold us, (others had tried to get us to take a more expensive product than we needed or wanted) offering us a product a bit less expensive than what we picked, but he assured us it was of equal quality and better for our application, over a concrete floor (we live an a converted 1903 schoolhouse). His selection was right on the money. He kept us apprised of the order and delivery dates and set up an install date based on our availability. His install crew, Jim and Bob arrived on time, calling ahead. Unfortunately they discovered the concrete under the carpet had heaves and cracks and would require leveling. They were craftsmen and did the job carefully and completely. A one day install dragging into four days, but we didn't mind, because we knew the job would be done well and right. They went out of their way to accommodate us in timing of arrival, and always kept us apprised of any need for them to briefly engage in a repair or other activity. They were not going to leave until the job was done perfectly, and they held to that promise. They were pleasant, respectful, and a pleasure to have in our home. We are thrilled with the product, with the installation and our entire experience with United Carpet has been excellent. We cannot recommend them highly enough."

Louis F on June 2018

United Carpet & floor We are a family owned and operated Flooring Company with over 20 years of experience. We welcome everyone to stop in our store for any flooring needs.

"We decided to replace the tired carpet in our condo. United Carpet was our second stop in search of solid vinyl wood plank flooring. We were fortunate to meet Art McLeod, who showed us a vast array of options, We settled on Karndeen and found one we though would go well next to the existing parquet wood flooring in the rest of the condo. He urged us to take a sample home, and we were glad he did, for our sense of the color match was way off. When we returned he shows us what he thought would work. He "right" sold us, (others had tried to get us to take a more expensive product than we needed or wanted) offering us a product a bit less expensive than what we picked, but he assured us it was of equal quality and better for our application, over a concrete floor (we live an a converted 1903 schoolhouse). His selection was right on the money. He kept us apprised of the order and delivery dates and set up an install date based on our availability. His install crew, Jim and Bob arrived on time, calling ahead. Unfortunately they discovered the concrete under the carpet had heaves and cracks and would require leveling. They were craftsmen and did the job carefully and completely. A one day install dragging into four days, but we didn't mind, because we knew the job would be done well and right. They went out of their way to accommodate us in timing of arrival, and always kept us apprised of any need for them to briefly engage in a repair or other activity. They were not going to leave until the job was done perfectly, and they held to that promise. They were pleasant, respectful, and a pleasure to have in our home. We are thrilled with the product, with the installation and our entire experience with United Carpet has been excellent. We cannot recommend them highly enough."

Louis F on June 2018


Avatar for MyTile

MyTile

5.00(
21
)
Approved Pro

MyTile

5.00(
21
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
3 years of experience

We provide professional quality tile installation for kitchens, bathrooms, floors, and walls. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today! *Fully Insured *Please note - our business phone number is (585)735-7878

"They were professional, punctual, and did a very good job. They followed the design I had selected. It was a complex labor. We love it."

Mary B on October 2025

We provide professional quality tile installation for kitchens, bathrooms, floors, and walls. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today! *Fully Insured *Please note - our business phone number is (585)735-7878

"They were professional, punctual, and did a very good job. They followed the design I had selected. It was a complex labor. We love it."

Mary B on October 2025


"Endor Group did our master bathroom and we were so happy with the results! They replaced the flooring, vanity, installed the shiplap and tiled the shower. Noah and Dane are incredibly efficient, meticulous, and detail oriented. They worked very well as a team and made sure I felt involved. At the end of each day they also made sure to clean up and organize. The pricing for my bathroom was very fair as well. I’d recommend them to anyone that needs work and wants quality results!!:)"

Deanna B on October 2024

Endor Group offers high performance remodeling services for large and small scale projects.

"Endor Group did our master bathroom and we were so happy with the results! They replaced the flooring, vanity, installed the shiplap and tiled the shower. Noah and Dane are incredibly efficient, meticulous, and detail oriented. They worked very well as a team and made sure I felt involved. At the end of each day they also made sure to clean up and organize. The pricing for my bathroom was very fair as well. I’d recommend them to anyone that needs work and wants quality results!!:)"

Deanna B on October 2024


Empire Tiles Syracuse

New on AngiNew on Angi
Approved Pro

Empire Tiles Syracuse

New on AngiNew on Angi
Approved Pro
25 years of experience
Free onsite estimate

Empire Tiles Syracuse is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 19 years of experience serving Syracuse, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

Empire Tiles Syracuse is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 19 years of experience serving Syracuse, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!


Keith Ball, Inc.

New on AngiNew on Angi
Approved Pro

Keith Ball, Inc.

New on AngiNew on Angi
Approved Pro
25 years of experience
Free onsite estimate

One call does it all! Increase the value of your home, or business, with professional remodeling, and maintenance services provided by the experts at Keith Ball, Inc. We have years of experience with homeowners, and business owners throughout Ontario County, and surrounding areas. Keith Ball, Inc., is dependable, honest, trustworthy, and will never let you down. When we begin a job, we remain committed until it is complete

One call does it all! Increase the value of your home, or business, with professional remodeling, and maintenance services provided by the experts at Keith Ball, Inc. We have years of experience with homeowners, and business owners throughout Ontario County, and surrounding areas. Keith Ball, Inc., is dependable, honest, trustworthy, and will never let you down. When we begin a job, we remain committed until it is complete


Avatar for Bath Planet of the Southern Tier

Bath Planet of the Southern Tier

4.88(
50
)
Approved Pro

Bath Planet of the Southern Tier

4.88(
50
)
Approved Pro
Customers say: Quick response
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
34 local quotes requested

BathPlanet of the Southern Tier of NY is your 1 stop shop for all your bathroom remodeling needs! We are locally owned and a family operated company that specializes in complete bath renovations, inside and outside of the wet area. We are factory trained and certified in design,sales, installation and service of BathPlanet, Lifetime Warranty on all products. WHAT WE SPECIALIZE IN: * Tub to shower conversions * Shower to tub conversions * Therapy jetted tubs * Tub liners * Custom walls and accessories * Shower doors, Trim kits * Tile floors, vanity sink, toilets, mirrors lights, * Plumbing, Electrical, paint, trim. * No job to big or small for consideration! FREE IN HOME DESIGN SERVICE: * Design the bathroom of your dreams at your kitchen table. (We bring the showroom to you!) * Build- A- Bath IPad design program to see what your project will look like. * Always no cost, no obligation...no pressure! E-Z PAY FINANCE OPTIONS * No Payments or interest for 18 Months

"Very happy with my walk-in shower installation that was completed in two days. The quality of product and installers excellent! I replaced a tub with walk-in shower."

Michael D on October 2024

BathPlanet of the Southern Tier of NY is your 1 stop shop for all your bathroom remodeling needs! We are locally owned and a family operated company that specializes in complete bath renovations, inside and outside of the wet area. We are factory trained and certified in design,sales, installation and service of BathPlanet, Lifetime Warranty on all products. WHAT WE SPECIALIZE IN: * Tub to shower conversions * Shower to tub conversions * Therapy jetted tubs * Tub liners * Custom walls and accessories * Shower doors, Trim kits * Tile floors, vanity sink, toilets, mirrors lights, * Plumbing, Electrical, paint, trim. * No job to big or small for consideration! FREE IN HOME DESIGN SERVICE: * Design the bathroom of your dreams at your kitchen table. (We bring the showroom to you!) * Build- A- Bath IPad design program to see what your project will look like. * Always no cost, no obligation...no pressure! E-Z PAY FINANCE OPTIONS * No Payments or interest for 18 Months

"Very happy with my walk-in shower installation that was completed in two days. The quality of product and installers excellent! I replaced a tub with walk-in shower."

Michael D on October 2024


Avatar for Primo Renovations

Primo Renovations

5.00(
29
)
Approved Pro

Primo Renovations

5.00(
29
)
Approved Pro
Customers say: Quick response
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers
22 local quotes requested

Thank you for taking the time to explore our page. Here at Primo Renovations we are a father and son business with decades of experience. We specialize in all aspects of home renovations. From full home renovations, decks, custom tile work, custom countertops, to custom carpentry, custom kitchens, bath remodels and basement remodels as well. Give us a ring! Estimates are always free and we look forward to hearing from you thank you! Call 585-414-8732 or visit us at www.AnthonyPrimo.com

"Primo did an excellent job. The quality of the work is outstanding and they always were prompt."

Julie N on September 2024

Thank you for taking the time to explore our page. Here at Primo Renovations we are a father and son business with decades of experience. We specialize in all aspects of home renovations. From full home renovations, decks, custom tile work, custom countertops, to custom carpentry, custom kitchens, bath remodels and basement remodels as well. Give us a ring! Estimates are always free and we look forward to hearing from you thank you! Call 585-414-8732 or visit us at www.AnthonyPrimo.com

"Primo did an excellent job. The quality of the work is outstanding and they always were prompt."

Julie N on September 2024


Avatar for 360 Exact LLC

360 Exact LLC

5.00(
17
)
Approved Pro

360 Exact LLC

5.00(
17
)
Approved Pro
Customers say: Quick response
50 local quotes requested
4 years of experience

360 Exact LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

" From start to finish Communication was 👌 promptness was👌 all Material was provided! Workers did a great job! Very professional! Quote was giving the same day! Actually he was the one that did exactly what he said he would! Which is very hard for us homeowners to find! "

Shirley B on September 2025

360 Exact LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

" From start to finish Communication was 👌 promptness was👌 all Material was provided! Workers did a great job! Very professional! Quote was giving the same day! Actually he was the one that did exactly what he said he would! Which is very hard for us homeowners to find! "

Shirley B on September 2025


Avatar for Barndog Woodworking

Barndog Woodworking

5.00(
6
)
Approved Pro

Barndog Woodworking

5.00(
6
)
Approved Pro
Customers say: Quick response
115 local quotes requested
6 years of experience

We are a veteran-owned business dedicated to transforming homes with custom woodworking and thoughtful design. From stunning kitchen remodels to inviting outdoor decks and functional basement renovations, we bring creativity, precision, and a personal touch to every project. We believe your home should reflect your lifestyle, which is why we take the time to understand your vision and turn it into a space that's both beautiful and practical. At Barn Dog Woodworking, quality craftsmanship is at the core of everything we do. We combine traditional woodworking skills with modern design solutions, ensuring every detail meets the highest standards. Our mission is simple: to make your ideas a reality.

"Very happy with everything on our basement finishing project. Very professional, great communication and workmanship!"

Karl C on October 2025

We are a veteran-owned business dedicated to transforming homes with custom woodworking and thoughtful design. From stunning kitchen remodels to inviting outdoor decks and functional basement renovations, we bring creativity, precision, and a personal touch to every project. We believe your home should reflect your lifestyle, which is why we take the time to understand your vision and turn it into a space that's both beautiful and practical. At Barn Dog Woodworking, quality craftsmanship is at the core of everything we do. We combine traditional woodworking skills with modern design solutions, ensuring every detail meets the highest standards. Our mission is simple: to make your ideas a reality.

"Very happy with everything on our basement finishing project. Very professional, great communication and workmanship!"

Karl C on October 2025

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Porcelain Refinish Repair questions, answered by experts

Silicone caulk shouldn’t be used in place of grout because each material serves its own purpose. Thanks to its flexibility, silicone caulk is good for sealing around the perimeter of tiled floors, where movement and expansion might occur. However, grout is more durable, making it a better option for the joints in between tiles, which need to withstand constant weight and foot traffic.

Repairs often resolve cracked or loose tiles, re-grouting areas, filling chips, and replacing entire sections where damage is irreparable.

Yes, unfortunately, it is normal for wall and floor tiles to crack, especially when you drop heavy items on tiled floors or place heavy objects on them. Tiles are also more susceptible to cracking when ceramic tiles designed for walls are installed on floors, as these are often not strong enough to handle heavy loads from foot traffic and furniture. Similarly, tiles that are installed incorrectly, lack adequate subflooring, or have other installation problems are prone to cracking. To avoid these problems and the inevitable repair and replacement costs they bring, always hire a professional for tile work and follow best practices for installation.

You can put new grout over old grout, but it’s not always the best choice. For example, if your existing grout is cracking due to an underlying issue, regrouting shower tiles on top of old grout is just covering up a bigger issue. 

If you’re sure there’s no issue other than cosmetic problems, you can put new grout over old grout. Just use the same type of grout to maximize adherence, and be sure to match the color for the best look.

Common problems include cracks, loose tiles, and grout discoloration. Proper maintenance prevents many issues.

The Gorham, NY homeowners’ guide to porcelain refinishing services

From average costs to expert advice, get all the answers you need to get your job done.