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"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"It went well. The results came back in two days and we got our certificate that the test was done"

"Mark Frillici and his crew went right to work and did a very thorough job of removing the mold in my basement. It looks wonderful. I am very pleased with the job and the cleanup they did. I would definitely hire Healthy Spaces again!"

"The Best around!!!"

"ight from the start I felt very comfortable and in good hands with Comprehensive Mold Management. Linda, the Customer Relations Manager was so easy to speak with and her demeanor instantly calmed my fears. My questions were answered in a straightforward manner and her guidance and follow up throughout the process were top notch. Ken from CCM met my husband without me and my husband, who wanted to ignore the issues in our home, was a changed man. Ken's matter of factness allowed my husband to see what we needed to do to remediate our home. Ryan and Lamont were the workers/technicians who worked at our home for three days. CMM is so very fortunate to have these two employed with CCM. They were kind, considerate, professional, precise and just downright good people. I cannot sing their praises enough. I highly recommend Comprehensive Mold Management."

"Benedict was able to schedule me quickly for remediation. He put my mind at ease. They worked quickly and the space was spotless when they were done. He explained every step and the system in place has really done the job. He has been a pleasure to work with."

"Went extremely well! I would highly recommend!"

"DO NOT use 911 Restorations for any mold remediation work! In August 2022, Rob Yeager of 911 Restorations in Akron, NY, gave me an estimate for work to remediate mold in the upstairs bathroom of my house. The work was completed by them and paid for by me ($1,607.49) in September 2022. I was told the mold should not come back, but to let them know if it did. In March 2023, the mold began to reappear in the same areas and I contacted 911. From March through early June, I tried several times to contact Rob and get someone to come, but each time I called or texted, I’d get a promise to stop by, but no one ever did. In fact, several times I was told a day and time, but no one would show up and no call to let me know. I got tired of this and tried the number of the 911 “national headquarters” but with the same results, again after multiple calls - someone would “follow up” or would have Rob call me, but no one ever did get back to me. I called Service Master and they came out to give me an estimate and completed the work in July. During that time, I finally got hold of Rob’s associate and told him I was getting someone else to do the work and that I also found out they had used the wrong size fan and had not connected the vent in the attic to the outside and had left wiring exposed in the attic. I told him I expected them to refund me for paying for a job not done, and he blew up at me over the phone, yelling at me that I was accusing Rob of being a liar. Then Rob called and I told him I was getting someone else to do the work and that I expected him to refund me the money for a job they did not do. He said he would send me a check, but then he also began yelling at me that I was accusing his friend of being a liar! They both frightened me and I told them not to call me again. However, in early August when there was still no check in the mail, I called again and was told it would be sent at the end of the month when they filed their insurance claim and cut their checks. I finally took him to small claims court and he never showed up - surprise! The judgement was made in my favor but now it has gone to the Sheriff's and again, he has not responded. I am afraid I will never see that refund. He is the worst business person and should not be trusted!!"

"About to come up on the one year anniversary of signing a contract with AE and they have still not completed their work nor have they returned all of my money. To date, they still have over $8K of my money which should be sitting in my savings account earning interest instead of paying their bills. I want to make it clear that the staff who works for them, namely Sal, is wonderful and is a great worker/contractor in his own right. When Sal comes to the property he is professional, courteous, hard working, and very timely. I cannot stress this enough. The two owners of this business, on the other had, have done nothing but disappoint us. So many empty promises, over-promising and under-delivering, 3 bounced checks, recently missed appointment for the last phase of our project, and 3 or more unanswered messages to confirm and then to ask why they didn't show and when to expect our money that has been promised since JANUARY! Josh is such a nice guy and I hate to write this review and update but a business person he is not. I wish him and his wife all the best but could never use them again."