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Air Group
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
As a family owned business for over 50 years, we do more than serve customers, we take care of the comfort and safety of our friends, family and neighbors. Air Group has become NJ’s premiere, full service, heating, air conditioning and ventilation (HVAC) company. We provide personalized solutions both residential and commercial for every heating, air conditioning and indoor air quality application. Your comfort is an important responsibility, and we take it seriously!
Business highlights
Emergency services offered
60 years of experience
Services we offer
Service and maintenance on heating and a/c systems, and oil to gas conversions., electrical, generators, plumbing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7294 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 7% | ||
| 3% | ||
| 2% | ||
| 3% |
Showing 1-25 of 294 reviews
Jo K.
Jun 2023
They even charge outrageously for the estimates. And tried so hard to replace the whole machine even it's not mandatory. I wouldn't use this company in the future.
Response from Air Group
"Hi, You must have the wrong company because we do not charge for installation estimates. We also do not repair or replace machines. We are a Heating, Cooling, Plumbing, and Electional service company. Thanks"
JILL D.
Jan 2023
They came literally the same day. It was great, they were reliable and fantastic to work with.
Response from Air Group
"Always happy to help when we are needed! Teddy @ Air Group"
John M.
Mar 2022
I'm very satisfied with the service.
Response from Air Group
"Thanks for the review!"
Bora S.
Nov 2020
Spectacular! You get what you pay for. They are more expensive but worth the cost. They were thorough, professional, and quick. You pay for that convenience.
Response from Air Group
"Thank you for this review! Glad we could help."
Theresa K.
Mar 2020
Excellent!!
Response from Air Group
"Thank you for taking the time to leave us a review!"
Nicholas M.
Aug 2019
Very professional installation. Protected the wood floors inside the house. Cleaned up. Excellent job all round at a reasonable price.
Response from Air Group
"Thank you for the great review. Call us anytime you need anything!"
Margaret B.
Jan 2019
The technician corrected and upgraded outlets. Grounded outlets in the kitchen and bathroom as required by home inspection.
Response from Air Group
"Thank you!"
George E.
Dec 2018
They are very good, very professional. They did a thorough assessment and everything was done quite efficiently.
Darryn M.
Sep 2018
Excellent, called for service at 8:30am technician showed up on time and completed the repair on the same day.
Arastoo D.
Aug 2018
I have an old ac, I called air group to do a regular maintenance so to make sure if it is working well, after the technician left, we noticed the house got warmer every day until one day it started blowing hot air, I went into the attic to check what is going on, which I noticed the air handler side door was open and there was duct tape stuck in the AC, I already take photos and videos. This is very unprofessional, I paid to maintain a working ac and I ended up in the attic with the AC to cleanup the tape and close the airhandler side.
John B.
May 2018
Airgroup did excellent work and completed the project in a timely manner. I would highly recommend them for a wide variety of not only HVAC but also plumbing and electrical.
Laurie H.
Apr 2018
They discovered that there was a leak on the radiator valve & it was leaking hot steam in the room; The repair was great, they were able to fix the leakage. They might install a boiler for me in the springtime, I actually a service contract with them.
Cara B.
Oct 2017
Repaired on a weekend for time and a half. SO expensive but a must because we had company over and it was 90 degrees.
Response from Air Group
"Thank you for your feedback. We appreciate your business. Stay comfortable!"
Ellen B.
Oct 2017
We've been happy with them. We've been using them for years and years. They bought out another company years ago, which is who we used. It ran fine all Summer. They've done a good job.
Robert B.
Oct 2017
..
Patricia M.
Sep 2017
They were a little on the expensive side. They really know what they do with air conditioning. It took them an hour or two.
Gloria W.
Sep 2017
.
Response from Air Group
"[Member Name Removed], Thank you for your feedback. We appreciate your business. -Air Group"
Suzanne C.
Sep 2017
They met my needs in a rushed situation. They were very professional and reasonably priced. I would hire them to do regular maintenance. I had a unique situation and they came up with a solution and got the work done and approved through my HOA. They got the permits and everything very quickly. So, it all happened in just a span of a couple days; getting a whole new HVAC system.
Response from Air Group
"[Member Name Removed], Thank you for your feedback. We appreciate you choosing Air Group!"
DAVID B.
Aug 2017
I've used them for several years, and I would use again.
Sandra O.
Aug 2017
...
L G.
Jul 2017
They tried to get us to do the service contract. We did not agree to it at the time, but we may do a contract in the future.
Rebecca K.
Jul 2017
The system is wonderful. My only issue is that they installed the air conditioner in front of a water drain. When we pointed that out they did return and redirect the water drain so it didn't drain water directly onto the air conditioner.
Jeffrey H.
Jun 2017
Excellent workmen
Response from Air Group
"Thanks for the kind words! We appreciate the positive feedback. Stay cool!"
Arielle B.
Jun 2017
Airgroup was amazing from the first phone call to set up an appointment for a quote to the follow up after the install. John-Paul was our representative and he arrived on time, was professional, and gave us an extremely comprehensive quote. We got quotes from 2 other companies that were in a similar price range. We moved forward with Airgroup because they were by far the most detailed and well thought-out. On the day of the install, John-Paul came promptly at 7:30 AM with the large crew to get everything started. The crew worked all day and were extremely neat and courteous. They did not leave until they had tested everything several times and made sure it worked properly. Then, the crew leader gave us an extensive overview of how everything worked and answered all of our questions. They left around 5:30 or 6PM. A week later, John-Paul checked in with us to make sure we were happy with everything. He even took the time to answer a few more questions I had. I'm so impressed! I intend to use Airgroup again and recommend them to others as well.
Response from Air Group
"We are so glad that you're happy! We love our crews & salesmen and they love HVAC! You're in for a cool summer, for sure! Thank you for sharing your happiness with us. Stay cool!"
Dennis P.
Jun 2017
I spoke with Mary and explained my situation and within the hour Franz had arrived to assess the damage thoroughly and discovered that some water had found its way into the outlet that caused the black smoke to come out, Franz removed the outlet, replaced the burned wire behind it, and installed a new outdoor outlet and sealed around the outside of it. He ran a test and checked out the other outdoor outlets in the front of the house and replaced them as well. He then checked inside and pulled out the stove to check for any issues since it faces the outside wall where the deck outlet is located. He assured us that the insulation is not flammable and that with some Lysol and a fan blowing out the kitchen window the smell would go away. He was right.
Response from Air Group
"Thank you for contacting us right away! We love responsible customers who act fast in the name of fire safety!! We are so glad that the problem was resolved quickly ... now, better get back to that power washing - no excuses!! :)"
Licensing
State Contractor License Requirements
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FAQ
Air Group is currently rated 4.7 overall out of 5.
Air Group accepts the following forms of payment: CreditCard
No, Air Group does not offer free project estimates.
No, Air Group does not offer eco-friendly accreditations.
No, Air Group does not offer a senior discount.
Yes, Air Group offers emergency services.
No, Air Group does not offer warranties.