Healthy Spaces logoApproved Pro
Approved Pro

Healthy Spaces

Mold Remediation, Mold Testing, Basement Waterproofing,

About us

Healthy Spaces is an owner operated company with ten years experience. We do not use any sub contractors for any of our work. We do offer payment arrangements for projects over a cretin dollar value. We are currently focused on sanitizing and disinfecting due to the flu, covid-19, and coronavirus pandemic. Ask about discounts for seniors. Additional [email protected]

Business highlights

Emergency services offered
24 years of experience

Services we offer

Full mold mitigation & removal. Basement waterproofing. Demolition. Concrete. Masonry. Sanitizing and disinfecting due to the flu, covid-19, and coronavirus pandemic.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

15%

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • MasterCard
Reviews
4.647 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
13%
3
0%
2
2%
1
6%

Filter reviews by service

Showing 1-25 of 47 reviews
Mary C.
Nov 2019
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
$4,500
Mark Frillici and his crew went right to work and did a very thorough job of removing the mold in my basement. It looks wonderful. I am very pleased with the job and the cleanup they did. I would definitely hire Healthy Spaces again!

Jane C.
Jun 2019
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
I like this company . They were courteous and did everything that was in the quote. They cleaned up the area. I am very pleased with the quality of the work. Jane Caughey

Thomas F.
Sep 2018
5.0
Mold Remediation, Mold Testing + 2 more
Yes, I recommend this pro
They could not do the job

Connie E.
Jul 2017
4.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$9,000
There was some issues that I had to address with the individual. There was definitely room for improvement but he was above average. Things that could be improved was maybe time management. It took longer than I think he expected. He may have been good at what he did but he was a terrible businessman. The paperwork was just, I guess that is the part of doing it all. Just the paperwork. The business part of it, I don't think he was trying to cheat me or anything like that. He just did not seem to know what he was doing. I had to kinda guide him through the paperwork. After the fact, he was too casual with it but part of that is my fault. I should have demanded more specific in the contract, he was too general in the contract. There was too much room for play, for a lack of a better expression. That bothered me as we were doing it. He should have been more specific for all parties involved for protection. When you are talking thousands of dollars from my perspective as a customer

Doug H.
Apr 2017
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
$3,888
Despite the storm or 2017, this company scheduled us within a couple days of the consultation and even with the power outage and heat outage they completed the job within a week. I sold the house the day after they completed the work!!

Martha R.
Mar 2017
5.0
Mold Remediation, Mold Testing + 2 more
Yes, I recommend this pro
$25,000
It went well some delays nut weather related and they explained why they could work in those conditions

Bruce L.
Feb 2017
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
Mark and his team were very courteous and prompt each day of the project. They laid mats to protect my floor and, outside of the jackhammering on the first day, I could hardly hear them working. He also did a walk around the house and pointed out what needed to be done to help lessen the water. I am happy to say that the new system (and pump) they installed has worked perfectly - have not had any occurrence of water issues since. Definitely would rehire them again!

Sudipt D.
Nov 2016
1.0
Mold Remediation, Mold Testing + 1 more
$4,000
It was not good. What I didn't like was that the sump pump they put in failed quite quickly. It was not working correctly right from the time they installed it. They never returned phone calls to come back and fix it. The pump failed right away. The rest of the stuff was okay. They were punctual when they did the job.
Response from Healthy Spaces

"The sump-pump that we installed was brand new and working properly. The power for the sump-pump (that we were direct to use) was faulty, and we pointed it out to the homeowner (it keep tripping the breaker) we did instruct them to call a qualified electrician. This was the cause of the failure. We did return twice to there home upon there request, it still had not been looked at by an electrician. We think it was due to being on the same circuit as another appliance that would cause it to blow when in use."


Lisa S.
May 2016
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$75
unknown

Karen H.
Mar 2016
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
unknown

Martin N.
Feb 2016
2.0
Mold Remediation, Mold Testing
unknown
Response from Healthy Spaces

"In response to Mr.Nott's review our statement is as follow's: Yes we were called by Mr. [Member Name Removed] for an estimate on his home. At the conclusion of our estimate we provided Mr.Nott with all the necessary information for his project along with cost. "He agreed" to the information provided and ask "when could we do the work and what was the next step" we discussed a date to preform the work, scheduled a date to perform the work at "his" request and secured the job with a small deposit. Of-course we are always happy to earn our customers business but by NO means are we a quick sale company. As we always do, we called the customer the day before to confirm the time for our arrival and planed on doing the project accordingly. Mr. [Member Name Removed] may have well had tried to contact us via email, we did not receive his correspondence as we were at one point switching email provides and website company's. For this I do apologize. We are not sure of the company whom he had hired nor can we state if they were a certified company or just a handyman type. We would like to state that we did not preform any work for Mr.Nott and we were happy to refund him. As always, we value and respect our costumes, if you or anyone has any questions please call me directly 585-755-6332. Mark Frillici Owner"


Geraldine S.
Dec 2015
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$10,000
unknown

Beverly K.
Nov 2015
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
$5,000
unknown

Gina H.
Oct 2015
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
unknown

Kirk H.
Jul 2015
5.0
Basement Waterproofing
Yes, I recommend this pro
$4,000
Yes, they were excellent. Professional, courteous, and very competent.

Richard C.
Jul 2015
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
$3,000

Went very well overall.  I'm very satisfied.  Mike, the owner, was always 10 or 15 minutes late, but that's minor in the grand scheme of things.  The materials they removed from my basement walls were mine to dispose of, which was a surprise.  But, the contract did say "removal", not "disposal" - so that's my fault.


They obviously know what they're doing, they do what they say, and there were no hidden costs.  The quote was exactly what I paid.


I'd use them again, and I'd recommend them to my friends and family.


Cheryl M.
Oct 2014
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
$3,900
I recently purchased a home, and after almost 2 years, I discovered there was a hidden mold problem causing me health problems.  Healthy Spaces was one of three companies I called to help locate and treat the problem as soon as possible.  Of the three companies, Healthy Spaces gave me the most intuitive and comprehensive plan of attack and Mark was amazingly thorough and walked me through his plan so that I completely understood the problem and proposed treatment.  I am so glad I went with his company.  They fit me into their busy schedule, came on time and worked without stopping for a whole day.  He and his assistant were personable, knowledgeable, efficient and tidy.  The mold they found when removing two walls of new paneling was disgusting but they had it removed quickly and applied several treatments to that area and also to my laundry and even the ceilings and sump pump areas.  Additionally, Mark made a suggestion about controlling the condensation issue which probably saved me another $5,000 or more.  I am a very happy customer and would highly recommend Healthy Spaces.  

Daniel M.
Oct 2014
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
$6,000
Went great.  Great service, great communication; performed professionally and quickly on schedule. 

LUCI S.
Sep 2014
1.0
Basement Waterproofing
$250
unknown

Jeanne P.
Aug 2014
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
$13,000
After recently purchasing a home (built in 1992), I was quite distressed to one day enter my basement and find a babbling brook shooting from one of the walls.  I contacted Healthy Spaces to try to determine the cause and discuss possible remedies.  After doing a walk around of the house perimeter Bob determined a few areas (such as a flower bed and a sidewalk split from the house) that could be contributing to excess water gathering/leaking into the basement.
In the Basement, Bob explained that over years the probable cause was that the drainage pipes put in when the house were built were possibly crushed/caving and / or filled with silt.  After walking the basement he isolated the areas that seemed to be most impacted.  We discussed a few "potential" areas that he explained were impacted, but not as much, so I could, if I wanted risk not doing them.  Given the efficiencies of doing such a job at one sitting, I elected to fix everything that needed fixing.  He explained everything in such a way that I understood the problem/remedy.  He provided me a quote that day for all the work and offered me time to make the decision.  I elected to contract for the work that day.
They were able to schedule the work to begin approximately 3 weeks later (earlier than expected).  It was estimated the job would take 3-4 days; it took 3.  The team showed up on time (or a little early) each day and began work immediately.  Everyone was kind and courteous.  Most impressive (to me) was how clean they left the environment.  They went to great lengths to contain the dust/particles from going throughout the house.  They vacuumed each night before leaving and actually left the basement cleaner than when they came in.
The work done looks incredible.  I'm now not dreading the next monsoon.

Kathleen R.
Jul 2014
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
$2,500
unknown

Amy W.
May 2014
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$35
she was great

ANNUNZIATA R.
May 2014
5.0
Basement Waterproofing
Yes, I recommend this pro
$1,500
.

Nick G.
May 2014
4.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$1,000
My experience with them went fine.  The only issue that we ended up was that they did leave behind some stains with quite a bit of dirt in our basement carpets.  But that was easy enough to clean.  They were just a little bit of less careful than they should have been.  Overall, their work was solid and took as much time as they said it would.  They did a great job overall.  Their price was decent and they were one of the few that actually used the solution to kill molds.

John D.
Feb 2014
5.0
Mold Remediation, Mold Testing + 1 more
Yes, I recommend this pro
$1,900
The basement looks great. Mark was professional and knowledgeable
Showing 1-25 of 47

Licensing

Insured

Licensed*

Trade License Number

Listed

Trade License Locale

NY

Trade License Authority

New York State Department of Labor - Division of Safety and Health

Trade License Expiration

01/31/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Healthy Spaces is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: Closed Sunday: Closed
Healthy Spaces accepts the following forms of payment: Financing Available, Check, Visa, MasterCard
Yes, Healthy Spaces offers free project estimates.
Yes, Healthy Spaces offers eco-friendly accreditations.
No, Healthy Spaces does not offer a senior discount.
Yes, Healthy Spaces offers emergency services.
Yes, Healthy Spaces offers warranties.
Healthy Spaces offers the following services: Full mold mitigation & removal. Basement waterproofing. Demolition. Concrete. Masonry. Sanitizing and disinfecting due to the flu, covid-19, and coronavirus pandemic.

Contact Information

2171 Monroe Ave, Rochester, NY 14618

Service Hours

Sunday:Closed
Monday:8:00 AM - 8:00 PM
Tuesday:8:00 AM - 8:00 PM
Wednesday:8:00 AM - 8:00 PM
Thursday:8:00 AM - 8:00 PM
Friday:8:00 AM - 8:00 PM
Saturday:Closed
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