Get matched with top grout and tile cleaning pros in Silver City, NM

"nothing"

"Hoover’s was the ONLY one to get back to me and rather quickly. I decided to go ahead and use them. Aaron and Marcos were very professional and polite. Cleaned my HVAC ducts, exhaust vents, and my dryer vent (which was really dirty btw) in a timely manner and put everything back on when they were done. They cleaned up after themselves and even covered my stuff with plastic as they went. They took off their shoes as they came in and put down towels on the corners of furniture and the walls to avoid damaging them. Not sure if they were the cheapest option but they were the best option in my opinion. I’d definitely use them again. Thank you Marshall for answering me back and Aaron and Marcos for taking care of my vents."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"as advertised"

"If you want great quality and a decent price but are ok with very unreliable customer service, then go with Aire Serv. Aire Serv did great quality work on repairing, crafting and installing improved ducting for our central air system. Our A/C is working better than it ever has at quickly cooling/heating our house. Unfortunately it was a nightmare trying to arrange a date and time for the maintenance. I have to schedule time off in advance in order to be home during the day, but every time they tried to schedule the installation it was very short notice, and through email which they did not respond to for usually a few days. It took about 5 emails and a few phone calls, and they were only able to schedule the install when I told them I was going to go with another company. Again, if you want great quality work and are willing to wait for the maintenance for almost 2 months, then go with Aire Serv."

"I spoke with Dave on the phone, and he sent Shawn out to inspect. Both were courteous and professional. Shawn listened carefully to my description of the problem odor and when it happened. He checked walls for moisture and other indications of possible mold. Although he did not think there was mold based on his examination, I opted for air samples to make sure. The initial evaluation was free - cost was for the air samples and analysis. Analysis of the samples in the lab showed that there was not a mold problem. Shawn helped me troubleshoot for other possible sources of the problem."

"Good. They worked hard to find the wood I needed. They followed up with me and they were easy to connect with. Their price was better than others."

"We hired Busy Bees to clean our home for moving out. I let Margot know of the square footage of the home ahead of time. The initial quote was 4 hours with two people at $340. 8 hours, 3 people later, $770 price with taxes later, none of the baseboards were clean, the windows weren't cleaned, the fridge still had stains on it, and the kitchen floor was dirtier than how we initially had it (footprints that weren't cleaned up), the home wasn't swept or mopped, the windowsills weren't properly cleaned, and our kitchen rod was tossed out for some reason. When I asked why so little was done, Margot said they tried their best. They state they spent 4 hours on ONE restroom alone that wasn't even fully cleaned. They charged us for lunch break that they obviously took (there were Burger King wrappers on the floor), and we still had to pay full price."