
Aire Serv Of Southern New Mexico
About us
Aire Serv of Southern NM knows the importance of having things be just right. Not only does a broken or under performing heating or AC unit make your house uncomfortable, it also increases your utility bills and reduces the quality of your home’s air, which could increase allergies and sickness. Help is a simple phone call away. Think of us as EMTs, but for your heating, ventilating, and air conditioning system.
Business highlights
Services we offer
Heating & Exhaust Systems. Water Heaters. Humidifiers. Air Purifiers. Duct Cleaning. Insulation. Heating & Air Services. Thermostat Installation. Smoke Detectors., Install- Air Conditioning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
11% | ||
2% | ||
7% | ||
0% |
"Thank you so much for your review... we appreciate the feedback, and the opportunity to take care of your heating and cooling needs!"
"Thank you for your review, sir... we appreciate the feedback!"
"We appreciate your review and your feedback! Much appreciated!"
"Hello [Member Name Removed] -- thank you for your kind review! We look forward to keeping you comfortable long into the future! Have a great week~ Aire Serv of Southern NM"
"Thank you for your kind review, [Member Name Removed] -- we appreciate it!"
"Thank you for your honest review, [Member Name Removed] -- we appreciate all the information we can gather to improve our business!!"
"Thank you very much, [Member Name Removed] -- we appreciate your review of our business! We improve daily by hearing the good and the bad!"
"Thank you [Member Name Removed] - we do our absolute best to get to everyone as quickly as possible while giving each customer 110% of our attention while we are working on their issues. Always remember we have technician's available whenever you need them, you just have to make the call and make the proper selections to be put through to our on-call technician!"
"Thank you for your review, [removed member name] -- we appreciate your loyalty. We hope to remain your chosen HVAC company to keep you comfortable for many years to come!"
"Thank you for your kind words, [removed member name]-- we are very happy to take care of your mom's HVAC needs and hope to continue exceeding her (and your) expectations. Please don't hesitate to call us for anything she needs!"
Antonio was very courteous and caring and said we can call anytime.
Imagine our surprise when Aire Serv did not charge us for this lengthy appointment even though I had given them all the information for billing.
We would feel very confident referring Air Serv and their knowledgable technicians to anyone.
"We appreciate your kind review. It has been our pleasure taking care of all your HVAC needs recently and hope to continue exceeding your expectations and keeping you and all your family members comfortable for years to come!"
Unfortunately, just 6 months prior on this same home, we contracted with one of the largest heating and air conditioning companies that advertises heavily in Las Cruces, to install a new HVAC system and remove the old swamp cooler. We did this because this company had a superior rating and no complaints. In short, the entire project was a disaster. After major issues and break downs with the brand new air conditioning malfunctioning and even a major freon leak inside the home, we contacted a well known and trusted real estate agent for advice. We asked him to refer a competent HVAC company since we were told many large companies hire a company to wipe clean negative reviews or pay out rather than risk a BBB complaint or bad review.. The first words the agent said were ?I do not know from personal experience, but from many complaints from my clients I would advise you not to use such and such company. The agent said his buyers and sellers told him this large company often does not even get permits.
Not only had this original large company not pulled any permits, but when we insisted on permits 6 months later, every single thing they did from electrical, hot water heater, HVAC system, and sealing the roof where the old evaporative cooler was removed, failed the city inspections.
In order to get our money back, we can not use their name or write a bad review or file a complaint with the BBB.
This is a huge investment in a home and when comparing many companies, Aire Serv had the best, most knowledgable technicians who carefully measure and check duct size, air flow etc. to get the most for your money. Apples to apples, Aire Serv was actually lower to swap out the same system that was installed 6 months prior. The efficiency of this system and the money savings of the tankless hot water heater is why the price is higher.
Make sure any company you choose gets permits prior and that you get a copy of the permit and that work that is done is inspected. We would highly recommend Aire Serv and their friendly competent employees.They are worth the investment.
"Thank you, again, [members name] -- we have been blessed in our working relationship with Josh. He is great at what he does and we could not ask for anyone better. We are mindful of the previous issues you have faced and appreciate the opportunity to make the home as comfortable as possible!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.