Mr Chimney

Communication and scheduling were very efficient

Mike was knowledgeable, honest and quickly diagnosed my unit and got it working. It was a simple fix, I just needed a new receiver and remote at a cost of $369. Even though my model is older and discontinued he came prepared with all the parts on his truck. I was very satisfied and already hired them for another job on my wood burning fireplace. Prior to them I had a bad experience with FLUETECH, who I originally hired based on their good reviews here. I had a completely different experience with them, feeling they were either grossly incompetent, or possibly dishonest (in order to sell a more expensive service at $10,000-$15,000!). I'm not sure which, but either way I give them an F rating for total failure. You can see my review of the bad experience with FlueTech here on Angie's List.

Excellent experience and work by professional/competent team of Jay and Edwin. Promptly arrived at scheduled time...completed work in 4 hours.....left site and work area clean and no debris. I would use Mr Chimney for other services.

It went very well. These guys are professional and punctual. They’ve done a great job for us. They’ve also coordinated very well with the other parties for the bigger project. We would highly recommend.

A perfect service call. Friendly, remarkably helpful, left the place clean as a whistle. We couldn't be happier with the work.

Work completed in timely manner. They were attentive to cleanliness

Over the past winter I noticed a bad water leak inside my fireplace that had saturated the mortar and brick. A inspection revealed that the crown of the chimney was damaged and that water had run down interior of chimney and into fireplace. Pictures were taken of the crown and a visual inspection of smoke chamber with tech showed extensive damage within as well as top rows of fireplace brick that had loosened. I was advised not to use fireplace due to the damage. A new crown as well as a custom cap where installed on the exterior and smoke chamber was relined. Also the first two row of fireplace firebrick were removed and reset. Chimney flues were in great shape and chimney was swept as well. Thanks to Adam who supervised and coordinated the job and to my tech Francis who did all the work required over several days. The job progressed to my satisfaction and the crew were meticulous and clean while doing the work and upon completion with cleanup. Would not hesitate to use them again as they are well informed of the workings of chimney and fireplace.

I called Mr. Chimney and was able to get an appointment within 2 weeks which was great given we are in peak season for such services. Communication was great in confirming the appointment and on the morning of the visit. Adam arrived well within the window. Before even coming in the house he looked outside to begin his assessment. His interior inspection was thorough. We are still relatively new in the house and had never used the fireplace so he gave some very helpful tips and hints. Adam was very friendly, courteous and informative. I would definitely use Mr. Chimney again for future needs.

Smoothly. I haven’t used fireplace yet to see how it functioned.

To be honest to work went great until it rained. There was a leak. Ken returned and saw no obvious leaks from above and suggested that I have a roofer inspect the flashing around the chimney. I had four roofers inspect the flashing and all four said it was not the cause. Ken returned an we did a leak down test, found the cause of the leak, and agreed to wait until a dry spell would present itself. Ken had a crew return, and fixed the area of concern. NO MORE LEAKS. I would highly recommend Ken, his crew, and Mr. Chimney to anyone looking for this type of repair. In fact, I am planning on having Ken return this Sept/Oct to install/ repair my fireplace for the winter.